Compare IBM ProtectTIER vs. Quest Rapid Recovery

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Most Helpful Review
Find out what your peers are saying about IBM ProtectTIER vs. Quest Rapid Recovery and other solutions. Updated: May 2021.
479,599 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"It is much more scalable and flexible than everything else in the market.""It's the leader in backup and archiving.""It's very stable.""It's a complete software that can protect all the main applications. Perhaps that's the feature I like most. The integration with the NetApp and other apps is also very nice.""We are using a KVM system in our cloud, and this solution works very well with it.""The solution provides us with a single platform to move, manage, and recover our data across on-premise locations. Some of the guys have been using it to move a virtual machine from VMware to the Microsoft solution, Hyper-V. They back it up and then they restore to the different virtual machine provider, and that works great.""The multi-tenancy is the most valuable feature for us because it's the only software that is fully multi-tenant and that has all the features we need to provide to all our tenants. It provides us with advanced features for MySQL and Oracle, among other platforms""The most valuable feature is sharing data sets like they're in a private cloud. We call it our "private cloud" because we can share anything that is inside our backup set with our colleagues or with other people, and yet, everything is still in Belgrade, in Serbia. It's not somewhere else on cloud servers. Everything is in our environment."

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"The most valuable features are the Self-Service, and the ability to search the data.""In terms of stability, I've found it to be very stable. I've walked into the server room when it was at 60 degrees Celcius, and it was still running fine.""The command-line interface is good."

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"The best feature of the solution is the user interface.""The solution offers a 100% guarantee that if it's backed up you will be able to restore it onto any platform you want.""The fact that it can take a snapshot of everything on a server and replicate it on another server in real-time is the most valuable feature.""The general backup for replication and virtual standby are the most valuable aspects. It does what it says it does. It's a decent tool for not a big budget.""The solution's most valuable aspect is its ability to back up a physical server to another physical or virtual server."

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Cons
"Support for this product needs to be improved because I have seen a couple of cases where it is taking more than the required time to solve issues.""Its competitor, Veeam, includes backup and replication in the same product. I don't know if Commvault has it or not, but they should if they don't.""The back of virtual machines needs improvement. I know they're working on it. They're always doing new things but I think they still have a little bit more to do.""I think the one thing that could be improved is the customer experience. The interface should be more user friendly.""This solution can be complex and difficult to administer because it supports all of the many platforms, so it would help if they could simplify it.""Just to keep it running is time-consuming. There are five people on my team. Commvault was supposed to be one of the less time-consuming solutions, but in reality it takes 60 percent of our time just to keep it running, and that's not even fine-tuning it; that's just to keep it running.""There is room for improvement in its user interface and web console, called Command Center. They are improving it every year so if they continue in that direction, I think it will be a very reliable console.""They can always improve the interface design to make it easier. Sometimes, you need to click two or three times to do something. They should look at what tabs are used most and make them more accessible, to cut the time it takes to get to that information."

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"I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM.""The configuration wizards are still complex and hard to navigate. These should be easier to manage.""Setting up the system to work with legacy equipment is a bit complex at times."

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"Rapid Recovery can only backup the machine or disc, but it can't back up from folders, and files, and things like that.""Sometimes, when we have certain batches for Windows, it needs to be restarted. When it's restarted, the service is configured as a delayed start. Sometimes, you need to wait too long until it rights itself, or you have to do it manually.""You can only take a snapshot from a virtual environment. It should have the ability to take snapshots from both a virtual and physical environment.""It's buggy. That's a big problem. We're arranging to get rid of it. We're going to switch to Veeam.""The on-premises deployment model shouldn't have a maintenance fee. If there's going to be technical support, they need it to be free or it should be paid on upon adopting the solution."

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Pricing and Cost Advice
"In my experience, compared to solutions like Veritas and Veeam, while they do have their technical pluses and minuses, Commvault can save you on average forty percent initially, and then twenty to twenty-five percent annually.""The price could perhaps be lower as well.""Our cost is around $20,000 per month. The previous year, it was around $30,000 per month. It now costs less because Commvault changed the licensing type for providers.""Our yearly cost is around €20,000... The cost is based on the number of users and the amount of data. They sell it per terabyte.""There is a bit of cost involved with signing up the entire solution. It's not a cheap solution.""Commvault licensing is a perpetual license so only the support is being renewed yearly.""The complete license gives us options for all the features. Commvault does not license based on storage or the management components. It can integrate with any storage vendor. That means that when we are out of storage and need more, we can integrate without additional licensing. In my opinion, Commvault needs to reduce the licensing cost by 20 to 40 percent to make it cost-efficient.""We went from Veritas NetBackup to Commvault. We switched due to upfront licensing and costs. We have more visibility into what we're actually purchasing. It seemed like, overall, the cost of Commvault was cheaper."

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"This solution is very expensive."

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"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."

More Quest Rapid Recovery Pricing and Cost Advice »

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Questions from the Community
Top Answer: I have never used Commvault before but I have been using Veritas NetBackup for many years and I am very satisfied with… more »
Top Answer: Veritas Netbackup is more logical and it's easy to understand the technicality behind the product. It has its own logs… more »
Top Answer: The user interface is very easy to navigate.
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Also Known As
Dell AppAssure
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Overview

Commvault can help you transform your data into a powerful strategic asset, with data protection and information management solutions that enable you to protect, access and use all of your data anywhere and anytime.

IBM TS7650G ProtecTIER Deduplication Gateway is designed to meet the disk-based data protection needs of the enterprise data center while enabling significant infrastructure cost reductions. The solution offers industry-leading inline deduplication performance and scalability up to 1 petabyte (PB) of physical storage capacity per system, and can provide up to 25 PB or more backup storage capacity. Combined with IBM or third-party storage, TS7650G ProtecTIER Deduplication Gateway provides a powerful disk-based repository to improve the performance, retention and availability of backup and archive data in a small footprint for energy and cost efficiency.

Quest Software's Rapid Recovery is block-level, incremental backup software. Unlike the incremental feature found in legacy products, which backed up the entire changed file, Quest Rapid Recovery backs up only the parts of a file that have been changed.
Offer
Learn more about Commvault
Learn more about IBM ProtectTIER
Learn more about Quest Rapid Recovery
Sample Customers
Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, Alliant Credit Union, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
Durham Police Department, Re-Store LLC, CenterGrid, pixx.io GmbH, Australian Government Department of Defence, QD, Refresco Gerber
PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
Top Industries
REVIEWERS
Government14%
Comms Service Provider11%
Manufacturing Company8%
Healthcare Company8%
VISITORS READING REVIEWS
Computer Software Company33%
Comms Service Provider19%
Government7%
Media Company4%
VISITORS READING REVIEWS
Computer Software Company40%
Comms Service Provider16%
Financial Services Firm6%
Energy/Utilities Company5%
VISITORS READING REVIEWS
Computer Software Company22%
Comms Service Provider16%
Government10%
Retailer6%
Company Size
REVIEWERS
Small Business30%
Midsize Enterprise22%
Large Enterprise48%
VISITORS READING REVIEWS
Small Business11%
Midsize Enterprise11%
Large Enterprise79%
No Data Available
REVIEWERS
Small Business44%
Midsize Enterprise44%
Large Enterprise11%
Find out what your peers are saying about IBM ProtectTIER vs. Quest Rapid Recovery and other solutions. Updated: May 2021.
479,599 professionals have used our research since 2012.

IBM ProtectTIER is ranked 47th in Backup and Recovery Software with 3 reviews while Quest Rapid Recovery is ranked 26th in Backup and Recovery Software with 5 reviews. IBM ProtectTIER is rated 6.0, while Quest Rapid Recovery is rated 7.4. The top reviewer of IBM ProtectTIER writes "A stable and scalable solution that reduces data domain risks". On the other hand, the top reviewer of Quest Rapid Recovery writes "Durable and rock-stable solution that can fully restore servers to any platform you want". IBM ProtectTIER is most compared with Dell EMC PowerProtect DD (Data Domain), IBM Spectrum Protect Plus, Veritas NetBackup Appliance, HPE StoreOnce and Rubrik, whereas Quest Rapid Recovery is most compared with Veeam Backup & Replication, Acronis Backup, Rubrik, Dell EMC Avamar and Dell EMC ProtectPoint. See our IBM ProtectTIER vs. Quest Rapid Recovery report.

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We monitor all Backup and Recovery Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.