Most Helpful Review
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
It's a complete software that can protect all the main applications. Perhaps that's the feature I like most. The integration with the NetApp and other apps is also very nice.
It's very stable.
We are using a KVM system in our cloud, and this solution works very well with it.
It's the leader in backup and archiving.
It is much more scalable and flexible than everything else in the market.
In the VM, we have Live Recovery, Live Mount, and Live Sync.
Global deduplication and the indexing of the data object are the most valuable features. It saves costs on the product side by doing compression and deduplication. It will help you and make your life easy to reach the data that you need within the minimum downtime when it's required.
It's an enterprise product. It's a stable product. We have good support. Almost all databases are in the scope.
In terms of stability, I've found it to be very stable. I've walked into the server room when it was at 60 degrees Celcius, and it was still running fine.
The most valuable features are the Self-Service, and the ability to search the data.
From a disaster-recovery point of view, one of the things I really like is that I can test the virtual copy of the physical server on a test network and compare the servers side-by-side, without interfering with the production network. So I can see and make sure that the latest copy of the server is the physical copy of the server, without interfering with production.
It's easy to implement, easy to spin up, easily configurable, to drop-in appliances and network. There wasn't a lot of time needed to spin it up.
One of the biggest features is that, even on the absolutely run-of-the-mill box, if I lose any one of my servers I can automatically bring it up virtually on the physical onQ Quorum device.
The biggest feature is being able to do a file recovery to the original server. That is extremely useful and has saved us a few times when we've had ransomware. In some of those cases, people's computers were locked down by viruses which spread to things they had access to, including server shares. But we were easily able to just restore to four hours prior, instead of a day or two or more ago.
Being able to spin up a machine in a sandbox is amazing because it allows us to test things that we otherwise would not be able to do.
The most valuable feature is spinning up a ready-to-go VM in a test or production environment that is based on a backup stored on the Quorum device.
I have used the BMR (Bare Metal Restore) in several emergencies and it has absolutely saved my bacon.
The "set it and forget it" approach of Quorum is huge, as far as time savings go. And the fact that the Quorum validates the data that's backed means I don't have that mystery of what's sitting on the tape. Every backup is validated. I know that I have good, recoverable data at all times.
I think the one thing that could be improved is the customer experience. The interface should be more user friendly.
The back of virtual machines needs improvement. I know they're working on it. They're always doing new things but I think they still have a little bit more to do.
This solution can be complex and difficult to administer because it supports all of the many platforms, so it would help if they could simplify it.
Its competitor, Veeam, includes backup and replication in the same product. I don't know if Commvault has it or not, but they should if they don't.
Support for this product needs to be improved because I have seen a couple of cases where it is taking more than the required time to solve issues.
We previously had difficulty with the support being foreign.
The setup is not that straightforward or easy. Even the documentation is not generic or public like other products. You have to be a partner or you have to have a specific account and download it from the vendor themselves.
You need quite a lot of human resources to maintain a Commvault environment, to keep it operational. Also, it would be nice to if there were an easier way set up some Commvault components.
The configuration wizards are still complex and hard to navigate. These should be easier to manage.
I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM.
One thing that could be done to improve it would be a single pane of glass for doing disaster recovery testing, where I could have remote consoles in one place... I still have to go to each location in a browser and then bring up the console. I'd like to see them integrate that into a single pane of glass so I don't have to go to each server.
It feels to me like it's going to be a little bit more work than I originally anticipated when upgrading the appliance. I haven't done that yet so I can't speak from true experience, but I went through the project plan and it feels to me like there's quite a number of pieces and components and things that have to be done. Quorum is going to manage the rollout, but in starting the initial conversation there were a lot of unanswered questions
I would really like it if they followed comparable products from other vendors and had an option where you could offload to tape. I know it sounds incredibly antiquated, but the benefit I see is that there would be a better air gap than you have with backing up to an online source.
There seems to be a lack of technicians. Sometimes they are very busy and I don't hear back for a day or two. The technicians they have are great. They are fantastic, but it seems difficult, at times, to get in contact with anyone.
At times the email notifications don't go out, but a quick reset always fixes that problem.
We found that some of the live SQL databases we were backing up would be inconsistent when we would restore them.
I don't love the scheduler, as I think that interface could use an overhaul.
We tend to run a broad generational range of server OS's. We have everything from Windows 2003 to 2016 in production. The only thing that I've ever found fault with is that they have phased out support for 2003 Servers. In our case, we have quite a few of those in production.
Pricing and Cost Advice
The price could perhaps be lower as well.
In my experience, compared to solutions like Veritas and Veeam, while they do have their technical pluses and minuses, Commvault can save you on average forty percent initially, and then twenty to twenty-five percent annually.
Compared to other competitors and vendors the pricing is fair.
This solution is very expensive.
The pricing is about $1,400 a month. It's a little bit on the higher side. But it's one of those situations where time is valuable for me. So if it costs a little bit more money for me to have a solution that just works and requires less of my day-to-day management, I'm willing to pay a little bit more.
The total for our current solution's licensing is about $14,000 for 12 servers for three years.
The cost is higher than other software and services, but it is an absolute must-have.
When we first got the Quorum the licensing was different.
We have never questioned whether it is worth it because it so obviously is a great value.
The licensing is based on how many nodes I want to be able to run as a virtualized recovery.
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Also Known As
Commvault can help you transform your data into a powerful strategic asset, with data protection and information management solutions that enable you to protect, access and use all of your data anywhere and anytime.
IBM TS7650G ProtecTIER Deduplication Gateway is designed to meet the disk-based data protection needs of the enterprise data center while enabling significant infrastructure cost reductions. The solution offers industry-leading inline deduplication performance and scalability up to 1 petabyte (PB) of physical storage capacity per system, and can provide up to 25 PB or more backup storage capacity. Combined with IBM or third-party storage, TS7650G ProtecTIER Deduplication Gateway provides a powerful disk-based repository to improve the performance, retention and availability of backup and archive data in a small footprint for energy and cost efficiency.
Quorum onQ is the global leader in 1-click instant recovery, providing full immediate recovery of your critical systems after any storage, system or site failure. It does this by automatically maintaining up-to-date, ready-to-run virtual machine clones of your physical and virtual servers stored on a dedicated appliance – clones that will transparently take over for failed servers within minutes.
Learn more about Commvault
Learn more about IBM ProtectTIER
Learn more about Quorum OnQ
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