Most Helpful Review
The single pane of glass allows my engineers to quickly find and resolve an issue, and reporting is very customizable
Use IBM ProtectTIER? Share your opinion.
Find out what your peers are saying about IBM ProtectTIER vs. Veeam Agent for Microsoft Windows and other solutions. Updated: January 2020.
397,082 professionals have used our research since 2012.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
It provides us a good holistic view of everything that we have backed up so far. It also provides us all the recovery points. If we look at an an object that has been backed up, we can tell how many retention copies it has, how far we can go, and recover any data, if needed.
The solution's interface is easy to use. For manageability, it doesn't matter where the resource is coming from or going to. That's the great power of the Control Panel: It's easy to use and does not matter if you manage on-prem or cloud resources.
I'm a big fan of the reporting. You can build your own reports; it's very customizable. You can have individual reports going to groups of people or individuals. You can have them go out multiple times a day. It's basically a free-for-all as far as reporting goes. If anybody wants a specific job report every day, you can build it, schedule it, and have it go out and never touched it again. It's pretty nice.
The solution provides us with a single platform to move, manage, and recover our data across on-premise locations. Some of the guys have been using it to move a virtual machine from VMware to the Microsoft solution, Hyper-V. They back it up and then they restore to the different virtual machine provider, and that works great.
The multi-tenancy is the most valuable feature for us because it's the only software that is fully multi-tenant and that has all the features we need to provide to all our tenants. It provides us with advanced features for MySQL and Oracle, among other platforms
The most valuable feature is sharing data sets like they're in a private cloud. We call it our "private cloud" because we can share anything that is inside our backup set with our colleagues or with other people, and yet, everything is still in Belgrade, in Serbia. It's not somewhere else on cloud servers. Everything is in our environment.
We are using a KVM system in our cloud, and this solution works very well with it.
It's a complete software that can protect all the main applications. Perhaps that's the feature I like most. The integration with the NetApp and other apps is also very nice.
In terms of stability, I've found it to be very stable. I've walked into the server room when it was at 60 degrees Celcius, and it was still running fine.
The most valuable features are the Self-Service, and the ability to search the data.
I love Veeam because it is very easy to work with.
The user interface is good. It provides a lot of information.
Technical support is good. They're very responsive. It depends on the timezone responding, but I usually get a response within three hours of creating a ticket.
The interface of this solution is quite good.
A full-featured option for managing virtual machines with an instant recovery feature.
I like working on the Azure platform.
Application awareness is very good and the speed of this solution is good.
The initial setup was straightforward. It was very easy. Deployment only took about one hour with configuration and everything considered.
It does not have an easy deployment. The deployment is not something that just anybody can go in and deploy.
The solution's breadth and depth of cloud support are good, but could be better. Some cloud features that are common-sense, especially on AWS, are not completely integrated yet in the product. They are a work-in-progress.
Command Center definitely gives us a complete view of our data. But finding some of the granular, very small items that we sometimes have to find, such as auxiliary copies for tapes, I still find that it's easier to navigate and, sometimes, only possible to find them using the CommCell tool.
Just to keep it running is time-consuming. There are five people on my team. Commvault was supposed to be one of the less time-consuming solutions, but in reality it takes 60 percent of our time just to keep it running, and that's not even fine-tuning it; that's just to keep it running.
There is room for improvement in its user interface and web console, called Command Center. They are improving it every year so if they continue in that direction, I think it will be a very reliable console.
They can always improve the interface design to make it easier. Sometimes, you need to click two or three times to do something. They should look at what tabs are used most and make them more accessible, to cut the time it takes to get to that information.
This solution can be complex and difficult to administer because it supports all of the many platforms, so it would help if they could simplify it.
I think the one thing that could be improved is the customer experience. The interface should be more user friendly.
The configuration wizards are still complex and hard to navigate. These should be easier to manage.
I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM.
It is not always easy to update this solution to the newer version, so the update process needs to be improved.
The predictability of the solution needs improvement. Sometimes, if it's doing something at the back end, it may go slow. Today, the backup completion took four hours, but sometimes it can do the backup in 30 minutes or an hour. With solutions like NetBackup, I can predict to a much higher degree of certainty how long something will take to complete.
I've found a lot of difficulties on the initial setup and especially in terms of credentials. We really need a Window OS. It doesn't like the domain admin account. it's a primary permission issue.
An area that this solution could be improved would be with the licensing.
Updating and configuration can sometimes be a little bit of a hassel, but once you know the product better it is easy to use.
I am not very impressed by the technical support I received when I had an issue.
The stability of this solution needs to be improved.
Maybe in the future, they could do something better with the user interface and the performance, but so far it's a really good, efficient solution.
Pricing and Cost Advice
There is a bit of cost involved with signing up the entire solution. It's not a cheap solution.
Our cost is around $20,000 per month. The previous year, it was around $30,000 per month. It now costs less because Commvault changed the licensing type for providers.
Our yearly cost is around €20,000... The cost is based on the number of users and the amount of data. They sell it per terabyte.
The price could perhaps be lower as well.
In my experience, compared to solutions like Veritas and Veeam, while they do have their technical pluses and minuses, Commvault can save you on average forty percent initially, and then twenty to twenty-five percent annually.
Compared to other competitors and vendors the pricing is fair.
This solution is very expensive.
We purchased a three-year license, and I think that the prices are ok.
There are costs in addition to the standard licensing fees, and pricing can be a disadvantage or a weakness for this solution.
Pricing is based on license packaging and duration. Longer term licenses are less per year and license packages also offer a discount.
Our licensing fees are on a yearly basis.
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Commvault can help you transform your data into a powerful strategic asset, with data protection and information management solutions that enable you to protect, access and use all of your data anywhere and anytime.
IBM TS7650G ProtecTIER Deduplication Gateway is designed to meet the disk-based data protection needs of the enterprise data center while enabling significant infrastructure cost reductions. The solution offers industry-leading inline deduplication performance and scalability up to 1 petabyte (PB) of physical storage capacity per system, and can provide up to 25 PB or more backup storage capacity. Combined with IBM or third-party storage, TS7650G ProtecTIER Deduplication Gateway provides a powerful disk-based repository to improve the performance, retention and availability of backup and archive data in a small footprint for energy and cost efficiency.
Veeam Agent for Microsoft Windows is a simple backup agent that’s designed to ensure the Availability of your Windows‑based servers and workstations, both on‑premises and in the public cloud. The built‑in integration of Veeam Agent for Microsoft Windows with Veeam Backup & Replication allows you to leverage your on‑premises Veeam backup repositories or your Cloud Connect provider to get your on‑premises backups off‑site.
Learn more about Commvault
Learn more about IBM ProtectTIER
Learn more about Veeam Agent for Microsoft Windows
|Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, Alliant Credit Union, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company||Durham Police Department, Re-Store LLC, CenterGrid, pixx.io GmbH, Australian Government Department of Defence, QD, Refresco Gerber||ContinuitySA, Landmark Information Group|
Comms Service Provider15%
Software R&D Company36%
Comms Service Provider13%
Financial Services Firm6%
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