IBM Public Cloud vs Salesforce Platform comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between IBM Public Cloud and Salesforce Platform based on real PeerSpot user reviews.

Find out in this report how the two PaaS Clouds solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed IBM Public Cloud vs. Salesforce Platform Report (Updated: March 2024).
763,955 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It is a scalable product. You can scale it up and down.""The initial setup was very easy. It's quite straightforward. Deployment took about fifteen minutes. Everything is well organized.""This product is very good because it is accessible in remote locations, and anyone can deploy from any place.""For non-complex applications, the IBM Cloud works fine and the price is much lower than the competitors.""What I like most in IBM Public Cloud is how easy it is to create serverless functions. They are called IBM functions, but in AWS, they are called Lambda functions. Those are pretty standard, and another thing I like the most is that you have fewer restrictions on the amount of data you can transfer across those functions. IBM Public Cloud is way more flexible than AWS. I also like that IBM Public Cloud is pretty straightforward to integrate. As long as you have all the tools IBM provides you, getting everything up and running is straightforward.""This is a predictable and dependable service.""An advantage of IBM Public Cloud is the bare metal server. We can take the bare metal server. It's not shared with anyone. We can deploy our applications without sharing them with anyone. That is an advantage of IBM Public Cloud.""The beauty of cloud service providers, especially public cloud service providers, is that they are scalable every time when you need them because their payment model is pay-as-you-go."

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"The process and the workflows are amazing.""The keyword search helps me in finding stuff quickly. So, I don't have to click around a lot.""The solution is very robust and easy to develop in.""Intuitive to work with and the overall fundamental of the platform is very strong.""The scalability of the Salesforce Platform is good.""The solution provides a preferred method of backing up data.""he solution has improved over the years and the inputting of opportunity information is done a lot better and the GUI is good. The ability to customize dashboards and other elements was useful, we were able to move things around, for example, the forecasts. Most of the cells and input places were set, but we can customize the view and what we were looking at, such as on a daily, or weekly basis.""When compared to Siebel, the Salesforce Platform is easier to use."

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Cons
"It could be more secure.""It will be challenging to implement if you do not have any experience.""The deployment can be a bit of a pain. There are a lot of packages and a lot of options and it can require complex configuration to get it right.""The solution needs to be more autonomous. It should let the DL go to allow for more jobs on the cloud. It could have a better interface as well.""While they have about 99% of what we need, the only exception, perhaps, was the push notification feature that was discontinued. They delayed the replacement product.""I would like to see a more user-friendly deployment process in the next release of this solution.""The initial setup and the pricing are areas that need improvement.""There is not a lot of support for this solution, which is something that needs to be improved."

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"Salesforce needs to be re-platformed, or re-architected, making it lighter.""It does need very specific resources to help deploy it and buy in from the users. It's one of those items it's pretty disruptive and if it's not deployed properly and if it doesn't get utilized efficiently, it won't be effective.""I would like to have integration with Google.""Getting reports in Salesforce is sometimes a little bit difficult. You need to do a lot of things to get detailed reports. This feature can be improved. Its price can also be improved. It is currently expensive.""They need an easy way of getting details and then adding to it and then being able to do it in a more simplified way""Although the platform is already set up for you, there's a lot of customization that needs to be done, especially for any new component we start using. For whatever solution we wanted, we had to think for ourselves and design it all on our own. And, unfortunately, there were some components that were not really mature in the beginning, like Tableau for example.""Some business functionalities could be improved.""Pricing is the biggest factor. The cost right now is too high and I've had a lot of clients leave."

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Pricing and Cost Advice
  • "We are using the trial version of this solution, so we have not paid anything."
  • "The price of IBM Cloud is very cheap compared to competitors AWS and Azure."
  • "The licensing fees are straightforward and predictable."
  • "Pricing is not as fair as Amazon or Azure."
  • "In order to be competitive, you have to commit to a contract for at least one year, but you pay a fixed monthly fee."
  • "IBM Public Cloud is pretty cheap. They have an ongoing free tier that basically won't expire, so as long as your solution is small enough, you can have a test set that you can use for demos, which will cost you almost nothing."
  • "It pretty much has a standard price. There is no hidden price with IBM Public Cloud."
  • "IBM has a lesser price compared to other cloud service providers like Azure and AWS."
  • More IBM Public Cloud Pricing and Cost Advice →

  • "Costly, but it is the top product in SaaS/PaaS. Pricing is more for large to enterprise level companies."
  • "Pricing and license differ and depend on how much license you are purchasing from them."
  • "It is an expensive program."
  • "The licensing is per user per month, which we took out a contract on a long time back. It's really an okay price for what solutions are available and for how many features and what kind of functionality you get."
  • "The solution is a bit expensive."
  • "It is expensive. Licensing is on an annual basis."
  • "It is quite expensive. Its developers come at a premium cost, which makes it expensive."
  • "It is expensive."
  • More Salesforce Platform Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:IBM Public Cloud is IBM’s Platform-as-a-Service. It aims to provide organizations with a secure cloud environment to manage data and applications. One of the features we like is the cloud activity… more »
    Top Answer:The front end is not pervasive, so it is very difficult get the status of your current services or account from a mobile device. 
    Top Answer:The most valuable feature of IBM Public Cloud is the AI integrations.
    Top Answer: I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in… more »
    Top Answer:Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations that… more »
    Top Answer:At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it… more »
    Ranking
    9th
    out of 33 in PaaS Clouds
    Views
    9,891
    Comparisons
    7,134
    Reviews
    6
    Average Words per Review
    742
    Rating
    8.0
    8th
    out of 33 in PaaS Clouds
    Views
    4,825
    Comparisons
    4,345
    Reviews
    29
    Average Words per Review
    439
    Rating
    8.2
    Comparisons
    Also Known As
    IBM Bluemix
    Salesforce1, Force.com, Salesforce App Cloud
    Learn More
    Overview

    IBM Cloud is a full-stack cloud platform that spans public, private and hybrid environments. Build with a robust suite of advanced data and AI tools, and draw on deep industry expertise to help you on your journey to the cloud.

    Salesforce Platform is a tool that provides application building with open application programming interfaces (APIs), integration tools, back-end services, starter templates, and developer environments. With a low-code interface, users are able to build applications and benefit from automated processes. The product helps customers to increase work productivity and save on IT costs through efficient, easy-to-understand, methods for creating applications.

    Salesforce Platform allows companies to build and operate intelligent applications at scale and share them with employees and customers in real time. The tool secures companies' data while connecting and synchronizing it simultaneously across their Customer 360 accounts. The main components of the product are:

    • Application development: With low code, companies can build applications faster and automate their businesses.

    • Automation: The product can connect with Salesforce Genie, allowing employees to create seamless processes.

    • Security: The Shield component allows companies to secure their data and build applications.

    • Hyperforce: Companies have the option to scale globally and serve customers locally, providing secure, private, and agile solutions.

    • Einstein Intelligence: Organizations can utilize artificial intelligence (AI) to create personalized experiences for customers, potentially increasing companies’ growth.

    • Sandboxes: Salesforce Platform offers developers secure development environments where they can test, build, and deploy changes before rolling out final products.

    Salesforce Platform Features

    Also referred to as a “drag and drop app builder," this solution offers various features for customers to create intelligent applications and build personalized services for clients, partners, and employees within the apps.

    • Mobile feature: The mobile feature of Salesforce Platform allows users to build applications for mobile as well as turn already-made apps into mobile apps instantly.

    • AI: Through AI, users are able to personalize their applications, utilizing the smart assistant of the platform (called Einstein). The creation of customized services for clients can drive engagement and scale customer experience.

    • Vision feature: The Vision feature also utilizes Einstein Platform, where users can take advantage of Einstein Prediction Builder, Bots, Vision, and Language to create AI-powered applications.

    • Data protection: Salesforce Platform offers a data protection feature called Salesforce Shield. With it, companies can monitor app and data use, automate security policies, run compliance audits, and encrypt sensitive data.

    • Privacy and identity feature: Salesforce Customer Identity is a feature for privacy that offers user access through a single login. The feature provides a seamless user experience while maintaining a high level of security.
    • Community feature: The community feature of the product offers a digital experience platform where companies can create secure portals, applications, and websites.

    • Builder feature: The application building feature of Salesforce Platform offers various ways for users to create apps, including through low-code builders and pro-code tools.

    Salesforce Platform Benefits

    The benefits of using Salesforce Platform include:

    • Compared to manual coding products, Salesforce Platform is simpler for beginner users who want to develop a product.

    • The tool requires a low amount of coding, making it a quick and agile way to develop applications.

    • The adaptable design of the platform offers multi-layered security which maintains data accessible to users while protecting it from outside sources.

    • The product can be incorporated with various platforms and coding languages for application development.

    • The platform can be used to create applications compatible with large database systems like MySQL and Oracle.

    • Salesforce Platform allows collaboration between users, as it offers simultaneous access to various users at the same time.

    • Salesforce Platform is compatible with desktop databases such as Microsoft Access.

    Reviews from Real Users

    A vice president at a healthcare company values Salesforce Platform because it is flexible and user-friendly with helpful pre-built schemas.

    Peter G., a senior technical consultant at a tech services company, rates Salesforce Platform highly because it is intuitive, quite easy to learn, and stores all kinds of relevant sales information.

    Sample Customers
    Uvionics Tech, Komsomolskaya Pravda, Alpha Modus, Inventive, Web Business Consulting, FindBrok, SilverHook Powerboats, United Way of Allegheny County
    ADP
    Top Industries
    REVIEWERS
    Financial Services Firm13%
    Program Development Consultancy13%
    Political Organization13%
    Computer Software Company13%
    VISITORS READING REVIEWS
    Computer Software Company13%
    University12%
    Financial Services Firm10%
    Educational Organization9%
    REVIEWERS
    Computer Software Company33%
    Comms Service Provider9%
    Financial Services Firm7%
    Non Profit5%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm12%
    Government9%
    Manufacturing Company7%
    Company Size
    REVIEWERS
    Small Business63%
    Midsize Enterprise13%
    Large Enterprise25%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise16%
    Large Enterprise62%
    REVIEWERS
    Small Business36%
    Midsize Enterprise29%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise13%
    Large Enterprise67%
    Buyer's Guide
    IBM Public Cloud vs. Salesforce Platform
    March 2024
    Find out what your peers are saying about IBM Public Cloud vs. Salesforce Platform and other solutions. Updated: March 2024.
    763,955 professionals have used our research since 2012.

    IBM Public Cloud is ranked 9th in PaaS Clouds with 6 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 29 reviews. IBM Public Cloud is rated 8.0, while Salesforce Platform is rated 8.2. The top reviewer of IBM Public Cloud writes "Reliable, easy to set up, and has helpful support". On the other hand, the top reviewer of Salesforce Platform writes "Offers out-of-the-box features and provides a wide range of capabilities under what they call "No code," "Low code," and "Pro code" options". IBM Public Cloud is most compared with Microsoft Azure, Amazon AWS, Oracle Cloud Platform, Google Cloud and OpenShift, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Microsoft Azure, Appian and ServiceNow. See our IBM Public Cloud vs. Salesforce Platform report.

    See our list of best PaaS Clouds vendors.

    We monitor all PaaS Clouds reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.