ArcSight Intelligence vs IBM Security QRadar comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between ArcSight Intelligence and IBM Security QRadar based on real PeerSpot user reviews.

Find out in this report how the two User Entity Behavior Analytics (UEBA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ArcSight Intelligence vs. IBM Security QRadar Report (Updated: March 2024).
767,667 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"If you know how to do KQL (kusto query language) queries, which are how you query the log data inside Sentinel, the information is pretty rich. You can get down to a good level of detail regarding event information or notifications.""The UI-based analytics are excellent.""The initial setup is very simple and straightforward.""In Azure Sentinel, we have found, they do have a store in their capability. AI and intelligence features. We found that to be very helpful for us because some other things we do need to integrate again or find another vendor for the store""The standout feature of Sentinel is that, because it's cloud-based and because it's from Microsoft, it integrates really well with all the other Microsoft products. It's really simple to set up and get going.""The solution offers a lot of data on events. It helps us create specific detection strategies.""The best functionality that you can get from Azure Sentinel is the SOAR capability. So, you can estimate any type of activity, such as when an alert was triggered or an incident was found.""Sentinel enables us to ingest data from our entire ecosystem. In addition to integrating our Cisco ASA Firewall logs, we get our Palo Alto proxy logs and some on-premises data coming from our hardware devices... That is very important and is one way Sentinel is playing a wider role in our environment."

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"The ability to tailor an environment to suit our specific use cases is a major advantage of ArcSight compared to other logging servers such as Splunk.""The platform helps us improve threat detection capabilities.""We found the correlation engine to be very good. It takes logs from different types of devices and does the correlation in a good way.""The product has a valuable interface.""The most valuable feature of ArcSight Intelligence is a single console where the entire dashboard gives all the connected details in a single place."

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"An engineer can live-monitor all the flow happening in real-time. This would help us a lot while investigating a case, and it would even help us with preventive actions.""It has improved comprehensive visibility for what is going on in the perimeters, and on the inside, as well.""Flexible and valuable product that is modular, so you can easily set up a roadmap for your clients.""The most valuable features are the AI assistant, which is good at detecting known types of behavior.""IBM QRadar Advisor with Watson is a stable solution.""The product provides a complete platform for ingesting the log, doing the correlations and handling the runtime.""Senses, tracks, and links significant incidents and threats.""It'll get you from point A to B."

More IBM Security QRadar Pros →

Cons
"The solution should allow for a streamlined CI/CD procedure.""Microsoft Defender has a built-in threat expert option that enables you to contact an expert. That feature isn't available in Sentinel because it's a huge product that integrates all the technologies. I would like Microsoft to add the threat expert option so we can contact them. There are a few other features, like threat assessment that the PG team is working on. I expect them to release this feature in the next quarter.""The playbook development environment is not as rich as it should be. There are multiple occasions when we face problems while creating the playbook.""There is a wider thing called Jupyter Notebooks, which is around the automation side of things. It would be good if there are playbooks that you can utilize without having to have the developer experience to do it in-house. Microsoft could provide more playbooks or more Jupyter Notebooks around MITRE ATT&CK Framework.""The on-prem log sources still require a lot of development.""We do see continuous improvement all the time, however, I haven't got a specific feature that is lacking or not well designed.""Sentinel's reporting is complex and can be more user-friendly.""Given that I am in the small business space, I wish they would make it easier to operate Sentinel without being a Sentinel expert. Examples of things that could be easier are creating alerts and automations from scratch and designing workbooks."

More Microsoft Sentinel Cons →

"ArcSight Intelligence's pricing needs improvement.""We haven't found the product fully scalable.""ArcSight Intelligence is a bit slower, and its speed should be improved.""The frequency of the updates that we are getting can be improved because the number and types of incidents that are happening at the global level are far more than what we are receiving. The frequency of updates feeds related to our rules should be increased. There should be more frequent information about the new rules that are coming and the global threats that are happening. There should be better options for dashboard creation. At present, the dashboards are good, but there is scope to make them better.""The dashboard is not user-friendly and is in black and white."

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"The playbook guide which specifies the rules for security use cases needs to be provided to support in case the organization needs help.""I would like for Yara to be supported by all components.""When it comes to what could be better, it is always what others are trying to do and what is the roadmap. It can have more integration. It should have more flexible RESTful APIs for integration with applications. These are the things that are always in demand for any of the SIEM solutions, not only for QRadar. Integration is ever-evolving. Nowadays, different versions of mobile handsets are there and data is getting scattered. Users are using their personal handsets to keep the data of the organization. So, it should have a more flexible integration, irrespective of the flavor of the firmware and iOS or Android version. It should have an API that can seamlessly get integrated. It should also provide more flexible control and a more advanced or analytical view to see what exactly is happening across the globe or network. From wherever a user is connecting and accessing the enterprise data, it should give real-time visibility and predictive visibility about what exactly is happening. These things are already there, but there should be more advanced control in terms of managing the security.""There was some complexity in the initial setup due to bandwidth issues.""I'd like them to improve the offense. When QRadar detects something, it creates what it calls offenses. So, it has a rudimentary ticketing system inside of it. This is the same interface that was there when I started using it 12 years ago. It just has not been improved. They do allow integration with IBM Resilient, but IBM Resilient is grotesquely expensive. The most effective integration that IBM offers today is with IBM Resilient, which is an instant response platform. It is a very good platform, but it is very expensive. They really should do something with the offense handling because it is very difficult to scale, and it has limitations. The maximum number of offenses that it can carry is 16K. After 16K, you have to flush your offenses out. So, it is all or nothing. You lose all your offenses up until that point in time, and you don't have any history within the offense list of older events. If you're dealing with multiple customers, this becomes problematic. That's why you need to use another product to do the actual ticketing. If you wanted the ticket existence, you would normally interface with ServiceNow, SolarWinds, or some other product like that.""It needs more resilience and functionality.""The product is good, but one feature they should have is an Elasticsearch. Currently, in QRadar, there are no Elasticsearch criteria.""The features that could be improved include the licensing model and the dashboards and all those presentations. Overall, the user experience part can be improved."

More IBM Security QRadar Cons →

Pricing and Cost Advice
  • "It comes with a Microsoft subscription which the customer has, so they don't have to invest somewhere else."
  • "It is a consumption-based license model. bands at 100, 200, 400 GB per day etc. Azure Sentinel Pricing | Microsoft Azure"
  • "Good monthly operational cost model for the detection and response outcomes delivered, M365 logs don't count toward the limits which is a good benefit."
  • "I have had mixed feedback. At one point, I heard a client say that it sometimes seems more expensive. Most of the clients are on Office 365 or M365, and they are forced to take Azure SIEM because of the integration."
  • "It is kind of like a sliding scale. There are different tiers of pricing that go from $100 per day up to $3,500 per day. So, it just kind of depends on how much data is being stored. There can be additional costs to the standard license other than the additional data. It just kind of depends on what other services you're spinning up in Azure, or if you're using something like Azure log analytics."
  • "I am just paying for the log space with Azure Sentinel. It costs us about $2,000 a month. Most of the logs are free. We are only paying money for Azure Firewall logs because email logs or Azure AD logs are free to use for us."
  • "Sentinel is a bit expensive. If you can figure a way of configuring it to meet your needs, then you can find a way around the cost."
  • "Azure Sentinel is very costly, or at least it appears to be very costly. The costs vary based on your ingestion and your retention charges."
  • More Microsoft Sentinel Pricing and Cost Advice →

  • "Its price is average and not very high. Splunk might be a bit cheaper than this. Its licensing is on a monthly basis."
  • "The solution is expensive and only suitable for enterprise environments."
  • "ArcSight Intelligence is an expensive solution."
  • "It is an expensive platform."
  • "They offer perpetual licenses for the product."
  • More ArcSight Intelligence Pricing and Cost Advice →

  • "found other solutions, with more features at the same cost or less. You don’t have to leave the Gartner Magic Quadrant to beat their price."
  • "Most of the time, it is easier and cheaper to buy a new product or the QRadar box."
  • "IBM's Qradar is not for small companie. Unfortunately, it would be 'overkill' to place it plainly. The pricing would be too much."
  • "IBM's Qradar is not for small companie. Unfortunately, it would be 'overkill' to place it plainly. The pricing would be too much."
  • "Go through a vulnerability assessment review for price breaks. A virtualized solution will also cut down on cost."
  • "It is expensive. It is not a product that I can provide for SMBs. It is a program that I can only provide for really large enterprises."
  • "The maintenance costs are high."
  • "Pricing (based on EPS) will be more accurate."
  • More IBM Security QRadar Pricing and Cost Advice →

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    Comparison Review
    Vinod Shankar
    Questions from the Community
    Top Answer:Yes, Azure Sentinel is a SIEM on the Cloud. Multiple data sources can be uploaded and analyzed with Azure Sentinel and… more »
    Top Answer:It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for… more »
    Top Answer:We like that Azure Sentinel does not require as much maintenance as legacy SIEMs that are on-premises. Azure Sentinel is… more »
    Top Answer:It is an expensive platform. We purchase its monthly licenses.
    Top Answer:ArcSight Intelligence's pricing needs improvement.
    Top Answer:It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendlier… more »
    Top Answer:For tools I’d recommend:  -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is… more »
    Top Answer:The event collector, flow collector, PCAP and SOAR are valuable.
    Comparisons
    Also Known As
    Azure Sentinel
    ArcSight Interset / Intelligence, FileTrek, Interset UEBA, Micro Focus Interset UEBA, Micro Focus Interset, ArcSight Interset
    IBM QRadar, QRadar SIEM, QRadar UBA, QRadar on Cloud, QRadar, IBM QRadar User Behavior Analytics, IBM QRadar Advisor with Watson
    Learn More
    Overview

    Microsoft Sentinel is a scalable, cloud-native, security information event management (SIEM) and security orchestration automated response (SOAR) solution that lets you see and stop threats before they cause harm. Microsoft Sentinel delivers intelligent security analytics and threat intelligence across the enterprise, providing a single solution for alert detection, threat visibility, proactive hunting, and threat response. Eliminate security infrastructure setup and maintenance, and elastically scale to meet your security needs—while reducing IT costs. With Microsoft Sentinel, you can:

    - Collect data at cloud scale—across all users, devices, applications, and infrastructure, both on-premises and in multiple clouds

    - Detect previously uncovered threats and minimize false positives using analytics and unparalleled threat intelligence from Microsoft

    - Investigate threats with AI and hunt suspicious activities at scale, tapping into decades of cybersecurity work at Microsoft

    - Respond to incidents rapidly with built-in orchestration and automation of common tasks

    To learn more about our solution, ask questions, and share feedback, join our Microsoft Security, Compliance and Identity Community.

    Empower your threat hunting team to pre-empt elusive attacks with anomaly detection powered by security AI to find insider threats, zero-day attacks, and APTs.

    IBM Security QRadar is a security and analytics platform designed to defend against threats and scale security operations. This is done through integrated visibility, investigation, detection, and response. QRadar empowers security groups with actionable insights into high-priority threats by providing visibility into enterprise security data. Through centralized visibility, security teams and analysts can determine their security stance, which areas pose a potential threat, and which areas are critical. This will help streamline workflows by eliminating the need to pivot between tools.

    IBM Security QRadar is built to address a wide range of security issues and can be easily scaled with minimal customization effort required. As data is ingested, QRadar administers automated, real-time security intelligence to swiftly and precisely discover and prioritize threats. The platform will issue alerts with actionable, rich context into developing threats. Security teams and analysts can then rapidly respond to minimize the attackers' strike. The solution will provide a complete view of activity in both cloud-based and on-premise environments as a large amount of data is ingested throughout the enterprise. Additionally, QRadar’s anomaly detection intelligence enables security teams to identify any user behavior changes that could be indicators of potential threats. 

    IBM QRadar Log Manager

    To better help organizations protect themselves against potential security threats, attacks, and breaches, IBM QRadar Log Manager gathers, analyzes, preserves, and reports on security log events using QRadar Sense Analytics. All operating systems and applications, servers, devices, and applications are converted into searchable and actionable intelligent data. QRadar Log Manager then helps organizations meet compliance reporting and monitoring requirements, which can be further upgraded to QRadar SIEM for a more superior level of threat protection.

    Some of QRadar Log Manager’s key features include:

    • Data processing and capture on any security event
    • Disaster recovery options and high availability 
    • Scalability for large enterprises
    • SoftLayer cloud installation capability
    • Advanced threat protection

    Reviews from Real Users

    IBM Security QRadar is a solution of choice among users because it provides a complete solution for security teams by integrating network analysis, log management, user behavior analytics, threat intelligence, and AI-powered investigations into a single solution. Users particularly like having a single window into their network and its ability to be used for larger enterprises.

    Simon T., a cyber security services operations manager at an aerospace/defense firm, notes, "The most valuable thing about QRadar is that you have a single window into your network, SIEM, network flows, and risk management of your assets. If you use Splunk, for instance, then you still need a full packet capture solution, whereas the full packet capture solution is integrated within QRadar. Its application ecosystem makes it very powerful in terms of doing analysis."

    A management executive at a security firm says, "What we like about QRadar and the models that IBM has, is it can go from a small-to-medium enterprise to a larger organization, and it gives you the same value."

    Sample Customers
    Microsoft Sentinel is trusted by companies of all sizes including ABM, ASOS, Uniper, First West Credit Union, Avanade, and more.
    Accuvant, Splunk Inc., NuTech, Box, rSolutions, Voodoo Technology Limited
    Clients across multiple industries, such as energy, financial, retail, healthcare, government, communications, and education use QRadar.
    Top Industries
    REVIEWERS
    Financial Services Firm22%
    Computer Software Company11%
    Manufacturing Company8%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm10%
    Government9%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Financial Services Firm14%
    Computer Software Company14%
    Government12%
    Manufacturing Company9%
    REVIEWERS
    Financial Services Firm23%
    Computer Software Company15%
    Comms Service Provider10%
    Security Firm6%
    VISITORS READING REVIEWS
    Educational Organization18%
    Computer Software Company15%
    Financial Services Firm10%
    Government7%
    Company Size
    REVIEWERS
    Small Business33%
    Midsize Enterprise21%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise16%
    Large Enterprise59%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise9%
    Large Enterprise68%
    REVIEWERS
    Small Business39%
    Midsize Enterprise15%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise29%
    Large Enterprise50%
    Buyer's Guide
    ArcSight Intelligence vs. IBM Security QRadar
    March 2024
    Find out what your peers are saying about ArcSight Intelligence vs. IBM Security QRadar and other solutions. Updated: March 2024.
    767,667 professionals have used our research since 2012.

    ArcSight Intelligence is ranked 15th in User Entity Behavior Analytics (UEBA) with 5 reviews while IBM Security QRadar is ranked 1st in User Entity Behavior Analytics (UEBA) with 198 reviews. ArcSight Intelligence is rated 8.0, while IBM Security QRadar is rated 8.0. The top reviewer of ArcSight Intelligence writes "A user-friendly solution that can be used to integrate the logs properly with different connectors". On the other hand, the top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". ArcSight Intelligence is most compared with ArcSight Enterprise Security Manager (ESM), Exabeam Fusion SIEM and Splunk User Behavior Analytics, whereas IBM Security QRadar is most compared with Splunk Enterprise Security, Wazuh, LogRhythm SIEM, Elastic Security and Fortinet FortiSIEM. See our ArcSight Intelligence vs. IBM Security QRadar report.

    See our list of best User Entity Behavior Analytics (UEBA) vendors and best Security Information and Event Management (SIEM) vendors.

    We monitor all User Entity Behavior Analytics (UEBA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.