ArcSight Intelligence vs IBM Security QRadar comparison

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Executive Summary

We performed a comparison between ArcSight Intelligence and IBM Security QRadar based on real PeerSpot user reviews.

Find out in this report how the two User Entity Behavior Analytics (UEBA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ArcSight Intelligence vs. IBM Security QRadar Report (Updated: March 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The scalability is great. You can put unlimited logs in, as long as you can pay for it. There are commitment tiers, up to six terabytes per day, which is nowhere close to what any one of our customers is running.""The main benefit is the ease of integration.""It is quite efficient. It helps our clients in identifying their security issues and respond quickly. Our clients want to automate incident response and all those things.""The best feature is that onboarding to the SIM solution is quite easy. If you are using cloud-based solutions, it's just a few clicks to migrate it.""We’ve got process improvement that's happened across multiple different fronts within the organization, within our IT organization based on this tool being in place.""The Log analytics are useful.""The analytic rule is the most valuable feature.""I like the unified security console. You can close incidents using Sentinel in all other Microsoft Security portals, when it comes to incident response."

More Microsoft Sentinel Pros →

"The ability to tailor an environment to suit our specific use cases is a major advantage of ArcSight compared to other logging servers such as Splunk.""The platform helps us improve threat detection capabilities.""The most valuable feature of ArcSight Intelligence is a single console where the entire dashboard gives all the connected details in a single place.""We found the correlation engine to be very good. It takes logs from different types of devices and does the correlation in a good way.""The product has a valuable interface."

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"We get events and make the correlation, or rules. In IBM, we can implement our customer's rules. We can have very clear status threats and severity of antigens.""The visibility it gives you into your infrastructure has been great.""IBM QRadar has improved my organization by introducing many functions. It collects logs from all of our systems in the organization and has functioned very well. It alerts and correlates the aggregate events or offenses we receive through all the applications we use.""On the back-end, Watson helps me figure out an exact problem, sometimes giving me the result.""It is a very good SIEM.""The threat protection network is the most valuable feature, because when you get an offense, you can actually trace it back to where it originated from, how it originated, and why.""There are more than 120 extensions in QRadar, which are easy to install and configure. These can improve your analysis of events.""Search capabilities are sufficient for most tasks."

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Cons
"The following would be a challenge for any product in the market, but we have some in-house apps in our environment... our apps were built with different parameters and the APIs for them are not present in Sentinel. We are working with Microsoft to build those custom APIs that we require. That is currently in progress.""Sometimes, we are observing large ingestion delays. We expect logs within 5 minutes, but it takes about 10 to 15 minutes.""We've seen delays in getting the logs from third-party solutions and sometimes Microsoft products as well. It would be helpful if Microsoft created a list of the delays. That would make things more transparent for customers.""If I see an alert and I want to drill down and get more details about the alert, it's not just one click. In other SIEM tools, you just have to click the IP address of the entity and they give you the complete picture. In Sentinel, you have to write queries or use saved queries to get details.""For certain vendors, some of the data that Microsoft Sentinel captures is redacted due to privacy reasons.""The built-in SOAR is not really good out-of-the-box. The SOAR relies on logic apps and you almost need to have some kind of developer background to be able to make these logic apps. Most security people cannot develop anything...""Sentinel's reporting is complex and can be more user-friendly.""Azure Sentinel will be directly competing with tools such as Splunk or Qradar. These are very established kinds of a product that have been around for the last seven, eight years or more."

More Microsoft Sentinel Cons →

"ArcSight Intelligence is a bit slower, and its speed should be improved.""The frequency of the updates that we are getting can be improved because the number and types of incidents that are happening at the global level are far more than what we are receiving. The frequency of updates feeds related to our rules should be increased. There should be more frequent information about the new rules that are coming and the global threats that are happening. There should be better options for dashboard creation. At present, the dashboards are good, but there is scope to make them better.""The dashboard is not user-friendly and is in black and white.""ArcSight Intelligence's pricing needs improvement.""We haven't found the product fully scalable."

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"I would like to see some artificial intelligence and alternative solutions.""The interface is very old. IBM should remake it into a more modern interface.""IBM Qradar could improve the reporting. The tool is not designed to report. It's a great operational monitoring tool. You put it on a screen and you watch it. If you want to have analytics out of it, that's a whole different story. You're going to need more people and tools. What should be added is reporting and integration into Power BI, into some capability that produces analytical reports from the source data. IBM does not seem to care to add these features.""I don't give it a 10 because it is something we have to request. I would love it if UBA was included out of the box like Microsoft.""IBM QRadar could improve the plugins and threat detection.""IMB should reduce the pricing, or reduce some of the features for a more economical solution for the customer.""The dashboard and reports are not user-friendly or efficient so are of little help with threat hunting activity.""The AI engine could be smarter."

More IBM Security QRadar Cons →

Pricing and Cost Advice
  • "It comes with a Microsoft subscription which the customer has, so they don't have to invest somewhere else."
  • "It is a consumption-based license model. bands at 100, 200, 400 GB per day etc. Azure Sentinel Pricing | Microsoft Azure"
  • "Good monthly operational cost model for the detection and response outcomes delivered, M365 logs don't count toward the limits which is a good benefit."
  • "I have had mixed feedback. At one point, I heard a client say that it sometimes seems more expensive. Most of the clients are on Office 365 or M365, and they are forced to take Azure SIEM because of the integration."
  • "It is kind of like a sliding scale. There are different tiers of pricing that go from $100 per day up to $3,500 per day. So, it just kind of depends on how much data is being stored. There can be additional costs to the standard license other than the additional data. It just kind of depends on what other services you're spinning up in Azure, or if you're using something like Azure log analytics."
  • "I am just paying for the log space with Azure Sentinel. It costs us about $2,000 a month. Most of the logs are free. We are only paying money for Azure Firewall logs because email logs or Azure AD logs are free to use for us."
  • "Sentinel is a bit expensive. If you can figure a way of configuring it to meet your needs, then you can find a way around the cost."
  • "Azure Sentinel is very costly, or at least it appears to be very costly. The costs vary based on your ingestion and your retention charges."
  • More Microsoft Sentinel Pricing and Cost Advice →

  • "Its price is average and not very high. Splunk might be a bit cheaper than this. Its licensing is on a monthly basis."
  • "The solution is expensive and only suitable for enterprise environments."
  • "ArcSight Intelligence is an expensive solution."
  • "It is an expensive platform."
  • "They offer perpetual licenses for the product."
  • More ArcSight Intelligence Pricing and Cost Advice →

  • "found other solutions, with more features at the same cost or less. You don’t have to leave the Gartner Magic Quadrant to beat their price."
  • "Most of the time, it is easier and cheaper to buy a new product or the QRadar box."
  • "IBM's Qradar is not for small companie. Unfortunately, it would be 'overkill' to place it plainly. The pricing would be too much."
  • "IBM's Qradar is not for small companie. Unfortunately, it would be 'overkill' to place it plainly. The pricing would be too much."
  • "Go through a vulnerability assessment review for price breaks. A virtualized solution will also cut down on cost."
  • "It is expensive. It is not a product that I can provide for SMBs. It is a program that I can only provide for really large enterprises."
  • "The maintenance costs are high."
  • "Pricing (based on EPS) will be more accurate."
  • More IBM Security QRadar Pricing and Cost Advice →

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    Comparison Review
    Vinod Shankar
    Questions from the Community
    Top Answer:Yes, Azure Sentinel is a SIEM on the Cloud. Multiple data sources can be uploaded and analyzed with Azure Sentinel and… more »
    Top Answer:It would really depend on (1) which logs you need to ingest and (2) what are your use cases Splunk is easy for… more »
    Top Answer:We like that Azure Sentinel does not require as much maintenance as legacy SIEMs that are on-premises. Azure Sentinel is… more »
    Top Answer:The platform helps us improve threat detection capabilities.
    Top Answer:The product could be improved in several areas; it currently requires significant enhancement. Compared to QRadar and… more »
    Top Answer:It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendlier… more »
    Top Answer:For tools I’d recommend:  -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is… more »
    Top Answer:The event collector, flow collector, PCAP and SOAR are valuable.
    Comparisons
    Also Known As
    Azure Sentinel
    ArcSight Interset / Intelligence, FileTrek, Interset UEBA, Micro Focus Interset UEBA, Micro Focus Interset, ArcSight Interset
    IBM QRadar, QRadar SIEM, QRadar UBA, QRadar on Cloud, QRadar, IBM QRadar User Behavior Analytics, IBM QRadar Advisor with Watson
    Learn More
    Overview

    Microsoft Sentinel is a scalable, cloud-native, security information event management (SIEM) and security orchestration automated response (SOAR) solution that lets you see and stop threats before they cause harm. Microsoft Sentinel delivers intelligent security analytics and threat intelligence across the enterprise, providing a single solution for alert detection, threat visibility, proactive hunting, and threat response. Eliminate security infrastructure setup and maintenance, and elastically scale to meet your security needs—while reducing IT costs. With Microsoft Sentinel, you can:

    - Collect data at cloud scale—across all users, devices, applications, and infrastructure, both on-premises and in multiple clouds

    - Detect previously uncovered threats and minimize false positives using analytics and unparalleled threat intelligence from Microsoft

    - Investigate threats with AI and hunt suspicious activities at scale, tapping into decades of cybersecurity work at Microsoft

    - Respond to incidents rapidly with built-in orchestration and automation of common tasks

    To learn more about our solution, ask questions, and share feedback, join our Microsoft Security, Compliance and Identity Community.

    Empower your threat hunting team to pre-empt elusive attacks with anomaly detection powered by security AI to find insider threats, zero-day attacks, and APTs.

    IBM Security QRadar is a security and analytics platform designed to defend against threats and scale security operations. This is done through integrated visibility, investigation, detection, and response. QRadar empowers security groups with actionable insights into high-priority threats by providing visibility into enterprise security data. Through centralized visibility, security teams and analysts can determine their security stance, which areas pose a potential threat, and which areas are critical. This will help streamline workflows by eliminating the need to pivot between tools.

    IBM Security QRadar is built to address a wide range of security issues and can be easily scaled with minimal customization effort required. As data is ingested, QRadar administers automated, real-time security intelligence to swiftly and precisely discover and prioritize threats. The platform will issue alerts with actionable, rich context into developing threats. Security teams and analysts can then rapidly respond to minimize the attackers' strike. The solution will provide a complete view of activity in both cloud-based and on-premise environments as a large amount of data is ingested throughout the enterprise. Additionally, QRadar’s anomaly detection intelligence enables security teams to identify any user behavior changes that could be indicators of potential threats. 

    IBM QRadar Log Manager

    To better help organizations protect themselves against potential security threats, attacks, and breaches, IBM QRadar Log Manager gathers, analyzes, preserves, and reports on security log events using QRadar Sense Analytics. All operating systems and applications, servers, devices, and applications are converted into searchable and actionable intelligent data. QRadar Log Manager then helps organizations meet compliance reporting and monitoring requirements, which can be further upgraded to QRadar SIEM for a more superior level of threat protection.

    Some of QRadar Log Manager’s key features include:

    • Data processing and capture on any security event
    • Disaster recovery options and high availability 
    • Scalability for large enterprises
    • SoftLayer cloud installation capability
    • Advanced threat protection

    Reviews from Real Users

    IBM Security QRadar is a solution of choice among users because it provides a complete solution for security teams by integrating network analysis, log management, user behavior analytics, threat intelligence, and AI-powered investigations into a single solution. Users particularly like having a single window into their network and its ability to be used for larger enterprises.

    Simon T., a cyber security services operations manager at an aerospace/defense firm, notes, "The most valuable thing about QRadar is that you have a single window into your network, SIEM, network flows, and risk management of your assets. If you use Splunk, for instance, then you still need a full packet capture solution, whereas the full packet capture solution is integrated within QRadar. Its application ecosystem makes it very powerful in terms of doing analysis."

    A management executive at a security firm says, "What we like about QRadar and the models that IBM has, is it can go from a small-to-medium enterprise to a larger organization, and it gives you the same value."

    Sample Customers
    Microsoft Sentinel is trusted by companies of all sizes including ABM, ASOS, Uniper, First West Credit Union, Avanade, and more.
    Accuvant, Splunk Inc., NuTech, Box, rSolutions, Voodoo Technology Limited
    Clients across multiple industries, such as energy, financial, retail, healthcare, government, communications, and education use QRadar.
    Top Industries
    REVIEWERS
    Financial Services Firm22%
    Computer Software Company11%
    Manufacturing Company8%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm10%
    Government9%
    Manufacturing Company7%
    VISITORS READING REVIEWS
    Financial Services Firm14%
    Computer Software Company14%
    Government12%
    Manufacturing Company9%
    REVIEWERS
    Financial Services Firm23%
    Computer Software Company15%
    Comms Service Provider10%
    Security Firm6%
    VISITORS READING REVIEWS
    Educational Organization18%
    Computer Software Company15%
    Financial Services Firm10%
    Government7%
    Company Size
    REVIEWERS
    Small Business33%
    Midsize Enterprise21%
    Large Enterprise47%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise16%
    Large Enterprise59%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise9%
    Large Enterprise68%
    REVIEWERS
    Small Business39%
    Midsize Enterprise15%
    Large Enterprise45%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise29%
    Large Enterprise50%
    Buyer's Guide
    ArcSight Intelligence vs. IBM Security QRadar
    March 2024
    Find out what your peers are saying about ArcSight Intelligence vs. IBM Security QRadar and other solutions. Updated: March 2024.
    768,578 professionals have used our research since 2012.

    ArcSight Intelligence is ranked 15th in User Entity Behavior Analytics (UEBA) with 5 reviews while IBM Security QRadar is ranked 1st in User Entity Behavior Analytics (UEBA) with 198 reviews. ArcSight Intelligence is rated 8.0, while IBM Security QRadar is rated 8.0. The top reviewer of ArcSight Intelligence writes "A user-friendly solution that can be used to integrate the logs properly with different connectors". On the other hand, the top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". ArcSight Intelligence is most compared with ArcSight Enterprise Security Manager (ESM), Exabeam Fusion SIEM and Splunk User Behavior Analytics, whereas IBM Security QRadar is most compared with Splunk Enterprise Security, Wazuh, LogRhythm SIEM, Elastic Security and Fortinet FortiSIEM. See our ArcSight Intelligence vs. IBM Security QRadar report.

    See our list of best User Entity Behavior Analytics (UEBA) vendors and best Security Information and Event Management (SIEM) vendors.

    We monitor all User Entity Behavior Analytics (UEBA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.