Most Helpful Review
Find out what your peers are saying about IBM QRadar vs. LogRhythm NextGen SIEM and other solutions.
310,151 professionals have used our research since 2012.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
Providing real-time visibility for threat detection and prioritization - QRadar SIEM provides contextual and actionable surveillance across the entire IT infrastructure.
It is very stable. We have not faced interruptions in the past four and a half years.
It has improved comprehensive visibility for what is going on in the perimeters, and on the inside, as well.
It is really helpful to us from the compliance point of view.
The initial setup is not complex or difficult.
QRadar has somewhat of a new structure recently from last gen. They have moved from the standard UI based infrastructure.
It has improved my efficiency.
A nice benefit is when we go to the process of selecting our youth cases, they go by building blocks. QRadar links it to building blocks.
The rule sets and flexibility with intelligence are considerably more dynamic and applicable to various businesses with LogRhythm. This provides the ability to tailor more in-depth and focused intelligence for a particular customer.
It has centralized monitoring for our security operations. Therefore, it improves our analysts' work.
The most valuable features would be the automation, reporting, and the support.
The Web Console is my favorite. It enables me, at a glance, to see the health of the environments.
Even other products we have that feed into it, instead of having to watch all of them we only have to watch one. For example, we have CrowdStrike, so instead of having to pay attention that solution - because their dashboard doesn't really pop when an alarm comes up - we can see issues with the red on the LogRhythm alarm. That is very nice.
We take in around 750 million logs a day. We have a lot of products and that would be a lot of different panes of glass that we would have to look through otherwise. By centralizing, we can triage and take steps much more quickly than if we tried to man that many interfaces that come with the products.
We have NetFlow information going into it, so we can examine a lot of traffic patterns and anomalies, especially if something stands out and is not the baseline. This helps a lot.
It has helped us centralize and have better visibility into devices on our network. We are better able to respond to threats in a timely manner.
AI is superb but need improvements.
Technical support is good, but not great.
The tech support is not that good.
The Indian tech support is not helpful.
It is not app based.
The initial setup was complex, and it took six months.
QRadar needs a lot of fine tuning
The quality of technical support depends on the IBM support person. Sometimes, it's hard to get the right person on the other side. A ticket coordinator could be the key to better quality delivery.
There are two interfaces for LogRhythm, cloud-based and web-based, and this need improvement. I understand why they separated the two. The web-based one is for analysts to use the product, then the management of it is done with a completely separate console. However, it would be helpful to have the two combined into one interface.
Stability has probably been one area where Health Checks have not been great with the product. We have been told that they are going to improve Health Checks on product, though we do struggle with them on a daily basis.
Scalability misses the mark sometimes, especially when you have an integrated disaster recovery built into the solution.
My biggest issue - I know that they say they're doing it - is that the API-building is extremely important. They keep saying it's coming, it's coming. It's not coming fast enough. I don't care if they need to double their team size to get it out there quicker, the world is already in the cloud and we can't monitor it. That's a big problem for us. My boss keeps coming to me about it. That's an issue.
My biggest complaint is documentation. Everyone tells me, "We have documentation on the Community site." I have searched for different types of documentation on numerous occasions, and it might be there, but it's not easily findable.
My big thing is the easability. I don't like to go to two different systems. The fat client that you have to install to configure it, then the web console which is just for reporting and analysis. These features need to collapse, and it needs to be in a single solution. Going through the web solution in the future is the way to do it, because right now, it is a bit cumbersome.
One thing we have mentioned to them before is that we'd like to be able to do searches, or drill-downs, directly from an alarm. When you click it and the Inspector tab slides out, that might be a good place to be able to click the host to search for the last 24 hours. I know the search is right there but it would be even nicer to just click that and then have an option to search something there.
I have Windows administrators who will remove the agent when they think that that's what's fouling up their upgrade or their install or their reconfiguration, etc. The first thing they do is to turn off the antivirus, turn down the firewall, and take off anything else. They don't realize that the LogRhythm agent is just sitting there monitoring. Most antivirus products have application protection features built-in where, if I'm an admin on a box, I can't uninstall antivirus. I need to have to the antivirus admin password to do that.
Pricing and Cost Advice
The cost of this product is expensive.
It is very expensive.
A good approach would be to begin with an On Cloud subscription, then later on do a more exact sizing.
Pricing and licensing are competitive. Their new licensing options allow logs to bypass the correlation engine for a flat rate, which is also appealing for log data that is compliance-driven for a small amount of money.
Pricing (based on EPS) will be more accurate.
An X-Force feed is free with QRadar.
It is expensive. It is not a product that I can provide for SMBs. It is a program that I can only provide for really large enterprises.
The maintenance costs are high.
LogRhythm is more expensive than its competitors in SIEM because it is a market leader.
When it comes time to renew, they say, "This is what you are using. This is what we can do for you." So, they work with you on pricing.
We have seen a measurable decrease in the mean time to detect and respond to threats. As it comes out new features and new releases, the window is becoming a lot narrower because you can pivot a lot more with the data. Therefore, the new features and enhancements are reducing that.
The nice thing about LogRhythm is you can either use the agents, getting a certain number of agents with your license depending on how you want to go, and those agents do a lot of cool things, or you can use CIS Log host, then you have like an unlimited number of them.
The solution has provided us with consistency and increased staff productivity through orchestrated automated work flows by at least 20 percent.
I have seen a measurable decrease in the mean time to detect and respond to threats. We went from not detecting them to detecting them. We can actually pick up what is anomalous in our network now.
In comparison to the competition, they are more affordable. This allows us to do more with less.
I would recommend talking to the rep. That's the biggest thing because they will know what questions to ask.
out of 40 in Security Information and Event Management (SIEM)
out of 40 in Security Information and Event Management (SIEM)
Compared 42% of the time.
Compared 11% of the time.
Compared 8% of the time.
Compared 35% of the time.
Compared 17% of the time.
Compared 8% of the time.
Also Known As
|QRadar SIEM, QRadar UBA, QRadar on Cloud, QRadar||LogRhythm, LogRhythm Threat Lifecycle Management, LogRhythm TLM|
The IBM QRadar security and analytics platform is a lead offering in IBM Security's portfolio. This family of products provides consolidated flexible architecture for security teams to quickly adopt log management, SIEM, user behavior analytics, incident forensics, and threat intelligence and more. As an integrated analytics platform, QRadar streamlines critical capabilities into a common workflow, with tools such as the IBM Security App Exchange ecosystem and Watson for Cyber Security cognitive capability.
With QRadar, you can decrease your overall cost of ownership with an improved detection of threats and enjoy the flexibility of on-premise or cloud deployment, and optional managed security monitoring services.
LogRhythm, a leader in security intelligence and analytics, empowers organizations with it's Threat Lifecycle Management Platform, which provides a complete, end-to-end workflow for detecting, investigating and responding to cyber threats. The company’s award-winning platform unifies next-generation SIEM, log management, network/endpoint forensics, and advanced security analytics.
In addition to protecting customers from the risks associated with cyber threats, LogRhythm provides innovative compliance automation and assurance, and enhanced IT intelligence.
Learn more about IBM QRadar
Learn more about LogRhythm NextGen SIEM
|Clients across multiple industries, such as energy, financial, retail, healthcare, government, communications, and education use QRadar.||Macy's, NASA, Fujitsu, US Air Force, EY, Abbott, HD Supply, SAB Miller, UCLA, Raytheon, Amtrak, Cargill|
Financial Services Firm25%
Health, Wellness And Fitness Company7%
Financial Services Firm20%
Comms Service Provider13%
Financial Services Firm28%
Financial Services Firm21%
Comms Service Provider9%
See also IBM QRadar Reviews, LogRhythm NextGen SIEM Reviews, and our list of Best Security Information and Event Management (SIEM) Companies.