Most Helpful Review
Find out what your peers are saying about IBM QRadar vs. Netsurion EventTracker and other solutions. Updated: May 2020.
420,062 professionals have used our research since 2012.
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
The ability to transition from microscopic to macroscopic view, instantly, is very good.
Providing real-time visibility for threat detection and prioritization - QRadar SIEM provides contextual and actionable surveillance across the entire IT infrastructure.
It is very stable. We have not faced interruptions in the past four and a half years.
It has improved comprehensive visibility for what is going on in the perimeters, and on the inside, as well.
This solution has allowed us to correlate logs from multiple sources.
We get events and make the correlation, or rules. In IBM, we can implement our customer's rules. We can have very clear status threats and severity of antigens.
Provided that the report is prebuilt and I can find what I am looking for, the reporting is the most valuable feature in this solution.
This solution provides me with various alarms, and I have found security issues with some of my other products.
I like EventTracker's dashboard. I see it every time I log in because it's the first thing you get to. We have our own widgets that we use. For the sake of transparency, there are a few widgets that we look at there and then we move out from there... Among the particularly helpful widgets, the not-reporting widget is a big one. The number-of-logs-processed is also a good one.
The real-time alerting for things such as people getting dropped into a VPN group or the domain admin group — things like that which really shouldn't happen without proper change management, but we all know the reality, they do from time to time — gives me real-time visibility into what's going on.
They have what they call Elasticsearch which is very quick, although that's only available for the last seven days' worth of data. It used to be that, if I wanted to do a search from three days ago, it might take me 10 to 15 minutes because it had to actually unzip some archive files. So I really like that feature. It's almost instantaneous for anything within the last seven days.
I like the UI, overall. I like the main page and there are aspects of the search page that I like. When you bring it up on the left-hand side of the page, as you look at the events, the ability to simply hit and click the plus/minus to pull events in and out of the overall view is well done and is very effective from a threat-hunting and an analysis perspective. I like the detail it shows.
If I were to look at logs manually, there's no way I could do that. As an example, they are 48 million logs processed a day. There is no way I could look at all 48 million of those. So, it gives me a good structure to be able to look at the different incidents which are created and do different searches.
I really appreciate the fact that the dashboard breaks everything down into a pretty easy view for me... It shows what changes are happening to privileged user accounts, access and identity, what's cropping up. It shows application activity and whether we've got system resources that aren't online and being found anymore. It's a pretty simple, easy, quick hit and there are the supporting logs behind it. If I need to drill down further, I can do that quickly. It's very effective.
The most valuable feature is that we get the events: the alerts about disk space and the security reports that we get once a day, including user lockouts and the like.
The product satisfies our compliance, and thus, all of our auditors. All of the data that we use and store for all security events is required by our auditors to be kept in a central storage location.
I would like to see a better GUI.
AI is superb but need improvements.
Technical support is good, but not great.
We would like to see better instrumentation for debugging changes in the log flow.
The interface is very old. IBM should remake it into a more modern interface.
There are reports that I would like to generate that are either not included, or I cannot find.
There is a lot of manual configuration required in order for the product to run smoothly, and I think that it could be made more automatic.
It is very difficult to activate all of the network equipment, and it would help if it were made easier.
It would be great if they had a client for phones by which they could push a notification to us, as opposed to via email.
With version 8, there are quite a few things. The query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9. There were also issues in version 8 around the ability to get the data back out. It's one thing to collect data, but it's a whole other thing to be able to present it or run it in a timely manner. The old tool, depending on how far back I was looking, might even time out and I would have to run it again.
Where there is an opportunity for improvement is in the interface used for performing the searches. You have to understand Elasticsearch search too well for the security team to be able to take really full advantage of that part of the product. It's not as intuitive as I would like it to be for new staff coming in. The general query capability is a little bit challenging.
The solution's dashboard is okay. The one thing that we ran into are issues when we upgraded to the newer version. It uses Elasticsearch for the different dashboard entries. So, we were running on spinning disks, and Elasticsearch didn't work that well. A number of the different dashboards, like my dashboard or different things like that, pull from Elasticsearch. Since Elasticsearch really wasn't working, we were having some issues with that, but we just migrated.
Probably the biggest thing is just: Can I search for this and what's the best way to do it? If I'm looking for two events versus a singular event, I just throw it back at them. They're the experts on it.
I would like to see the dashboard come up more quickly.
The biggest problem is that we have too many domain controllers. So, we have to keep all the clients and main system updated with the latest versions along with making sure all the firewalls are open.
There are some issues with searches taking a long period of time, but they assured me that they have implemented a new search function that's available in version 9, but which requires a solid-state hard drive... Depending on how many logs you have it could take a long time to return the results if you're looking back prior to the last 30 days.
Pricing and Cost Advice
The pricing needs to be such that they are more competitive with other vendors.
There are additional costs, such as the cost associated with the different hardware required for implementation and deployment. Along with the add-on apps, these are all additional costs, and they require licensing as well.
In terms of additional costs, it depends on the subscription that you choose. There are plenty of options to choose from.
Our licensing costs for this solution is on a yearly basis.
It's too expensive. The licensing is also a little bit difficult to understand because you have to license it per event and per number of flows.
QRadar is quite expensive. It wouldn't be worth it for a small business...
I would like for them to lower the price.
The pricing is good.
When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service.
EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting.
In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money.
I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year.
The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high.
The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same.
Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good.
The pricing and licensing seem very reasonable. The managed service part of it feels like it gives me the equivalent of a full-time engineer for a lot less money. So, I feel it's a good value.
out of 46 in Security Information and Event Management (SIEM)
Average Words per Review
out of 46 in Security Information and Event Management (SIEM)
Average Words per Review
Compared 27% of the time.
Compared 10% of the time.
Compared 10% of the time.
Compared 36% of the time.
Compared 16% of the time.
Compared 14% of the time.
Also Known As
|QRadar SIEM, QRadar UBA, QRadar on Cloud, QRadar||EventTracker SIEMphonic, EventTracker Essentials, EventTracker Log Management, EventTracker Security Center|
The IBM QRadar security and analytics platform is a lead offering in IBM Security's portfolio. This family of products provides consolidated flexible architecture for security teams to quickly adopt log management, SIEM, user behavior analytics, incident forensics, and threat intelligence and more. As an integrated analytics platform, QRadar streamlines critical capabilities into a common workflow, with tools such as the IBM Security App Exchange ecosystem and Watson for Cyber Security cognitive capability.
With QRadar, you can decrease your overall cost of ownership with an improved detection of threats and enjoy the flexibility of on-premise or cloud deployment, and optional managed security monitoring services.
EventTracker by Netsurion is a co-managed security solution that delivers actionable security intelligence that empowers organizations of any size to effectively detect and respond to insider threats as well as advanced cyber criminals.
Netsurion EventTracker defends your organization against advanced threats and streamlines IT compliance management by converging multiple layers of security technology such as SIEM, EDR, UEBA, IDS, and more. Most importantly, we augment the technology with our 24/7 SOC for continual monitoring, threat remediation and system tuning. With EventTracker, you can orchestrate all the critical capabilities needed to predict, prevent, detect, and respond to cybersecurity incidents. We monitor for anomalies and suspicious network activities and respond with built-in response rules to block or terminate harmful activities. Netsurion strengthens your security defenses, controls costs, and optimizes your team’s capabilities to respond quickly with a single end-to-end solution. We increase your efficiency and effectiveness by reducing false positives and enabling audit-ready compliance reports. Netsurion provides a comprehensive, scalable platform for security monitoring, threat detection and response, and compliance – as a software solution, in the cloud and on-premises, or as a co-managed solution that augments your IT team.
Try Netsurion EventTracker free for 30 days
Learn more about IBM QRadar
Learn more about Netsurion EventTracker
|Clients across multiple industries, such as energy, financial, retail, healthcare, government, communications, and education use QRadar.||The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores|
Financial Services Firm26%
Health, Wellness And Fitness Company6%
Software R&D Company40%
Comms Service Provider16%
Financial Services Firm22%
Marketing Services Firm11%
Software R&D Company32%
Financial Services Firm10%
Comms Service Provider7%
See also IBM QRadar Reviews, Netsurion EventTracker Reviews, and our list of Best Security Information and Event Management (SIEM) Companies.