Jordan MaurielloSVP of Managed Security at Critical Start
SuhailWagleCyber Security Consultant at Gulf Business Machines
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Being able to build and modify dashboards on the fly with Activeboards streamlines my analyst time because my analysts aren't doing it across spreadsheets or five different tools to try to build a timeline out themselves. They can just ingest it all, build a timeline out across all the logging, and all the different information sources in one dashboard. So, it's a huge time saver. It also has the accuracy of being able to look at all those data sources in one view. The log analysis, which would take 40 hours, we can probably get through it in about five to eight hours using Devo."
"Even if it's a relatively technical tool or platform, it's very intuitive and graphical. It's very appealing in terms of the user interface. The UI has a graphically interface with the raw data in a table. The table can be as big as you want it, depending on your use case. You can easily get a report combining your data, along with calculations and graphical dashboards. You don't need a lot of training, because the UI is relatively very intuitive."
"The ability to have high performance, high-speed search capability is incredibly important for us. When it comes to doing security analysis, you don't want to be doing is sitting around waiting to get data back while an attacker is sitting on a network, actively attacking it. You need to be able to answer questions quickly. If I see an indicator of attack, I need to be able to rapidly pivot and find data, then analyze it and find more data to answer more questions. You need to be able to do that quickly. If I'm sitting around just waiting to get my first response, then it ends up moving too slow to keep up with the attacker. Devo's speed and performance allows us to query in real-time and keep up with what is actually happening on the network, then respond effectively to events."
"The real-time analytics of security-related data are super. There are a lot of data feeds going into it and it's very quick at pulling up and correlating the data and showing you what's going on in your infrastructure. It's fast. The way that their architecture and technology works, they've really focused on the speed of query results and making sure that we can do what we need to do quickly. Devo is pulling back information in a fast fashion, based on real-time events."
"The user interface is really modern. As an end-user, there are a lot of possibilities to tailor the platform to your needs, and that can be done without needing much support from Devo. It's really flexible and modular. The UI is very clean."
"One of the biggest features of the UI is that you see the actual code of what you're doing in the graphical user interface, in a little window on the side. Whatever you're doing, you see the code, what's happening. And you can really quickly switch between using the GUI and using the code. That's really useful."
"The thing that Devo does better than other solutions is to give me the ability to write queries that look at multiple data sources and run fast. Most SIEMs don't do that. And I can do that by creating entity-based queries. Let's say I have a table which has Okta, a table which has G Suite, a table which has endpoint telemetry, and I have a table which has DNS telemetry. I can write a query that says, 'Join all these things together on IP, and where the IP matches in all these tables, return to me that subset of data, within these time windows.' I can break it down that way."
"The user experience [is] well thought out and the workflows are logical. The dashboards are intuitive and highly customizable."
"It is a very optimized engine."
"This solution provides me with various alarms, and I have found security issues with some of my other products."
"Provided that the report is prebuilt and I can find what I am looking for, the reporting is the most valuable feature in this solution."
"We get events and make the correlation, or rules. In IBM, we can implement our customer's rules. We can have very clear status threats and severity of antigens."
"This solution has allowed us to correlate logs from multiple sources."
"It is very stable. We have not faced interruptions in the past four and a half years."
"It has improved comprehensive visibility for what is going on in the perimeters, and on the inside, as well."
"The ability to transition from microscopic to macroscopic view, instantly, is very good."
"The most valuable feature of this solution is the alerting based on the security logs."
"Their documentation could be better. They are growing quickly and need to have someone focused on tech writing to ensure that all the different updates, how to use them, and all the new features and functionality are properly documented."
"There's always room to reduce the learning curve over how to deal with events and machine data. They could make the machine data simpler."
"There is room for improvement in the ability to parse different log types. The breadth of overall log parsers that exists right now is an area that they could improve. Natively, there's more that could be done by Devo then what it can and can't understand from a parsing perspective."
"Devo has a lot of cloud connectors, but they need to do a little bit of work there. They've got good integrations with the public cloud, but there are a lot of cloud SaaS systems that they still need to work with on integrations, such as Salesforce and other SaaS providers where we need to get access logs."
"The Activeboards feature is not as mature regarding the look and feel. Its functionality is mature, but the look and feel is not there. For example, if you have some data sets and are trying to get some graphics, you cannot change anything. There's just one format for the graphics. You cannot change the size of the font, the font itself, etc."
"There's room for improvement within the GUI. There is also some room for improvement within the native parsers they support. But I can say that about pretty much any solution in this space."
"Some third-parties don't have specific API connectors built, so we had to work with Devo to get the logs and parse the data using custom parsers, rather than an out-of-the-box solution."
"Technical support could be better."
"It is very difficult to activate all of the network equipment, and it would help if it were made easier."
"There is a lot of manual configuration required in order for the product to run smoothly, and I think that it could be made more automatic."
"There are reports that I would like to generate that are either not included, or I cannot find."
"The interface is very old. IBM should remake it into a more modern interface."
"We would like to see better instrumentation for debugging changes in the log flow."
"Technical support is good, but not great."
"I would like to see a better GUI."
"AI is superb but need improvements."
"I would like to see a more user-friendly and customizable dashboard."
"It's a per gigabyte cost for ingestion of data. For every gigabyte that you ingest, it's whatever you negotiated your price for. Compared to other contracts that we've had for cloud providers, it's significantly less."
"We have an OEM agreement with Devo. It is very similar to the standard licensing agreement because we are charged in the same way as any other customer, e.g., we use the backroom."
"We have seen ROI. We have seen cost savings in maintenance, upkeep, and support."
"I'm not involved in the financial aspect, but I think the licensing costs are similar to other solutions. If all the solutions have a similar cost, Devo provides more for the money."
"Devo is definitely cheaper than Splunk. There's no doubt about that. The value from Devo is good. It's definitely more valuable to me than QRadar or LogRhythm or any of the old, traditional SIEMs."
"[Devo was] in the ballpark with at least a couple of the other front-runners that we were looking at. Devo is a good value and, given the quality of the product, I would expect to pay more."
"The pricing needs to be such that they are more competitive with other vendors."
"It's not expensive for the resources that it gives you."
"It's very expensive but it fits our budget."
"It is a perpetual license that we have for the event collector. The licensing is done based on the number of events and flows that you receive on this particular device. These are perpetual licenses, which means once you purchase them, they don't expire, which means that the support to IBM is definitely renewed after every one year. We have an enterprise agreement with IBM, which puts the cost in a totally different category as compared to someone who is not an IBM partner and is approaching IBM for this solution. We were able to get massive discounts. To give you an idea, we recently purchased 30,000 event licenses, and it costs around $480,000. It is definitely not a cheap product. We have licenses for about 270,000 events per second and 3 million flows per second. All the appliances and their events and flows are basically clubbed together and charged or rather calculated through a single source. The console receives all the details from all the event processes that we have globally. So, the license that we have is a single license for 270,000 events per second and 3 million flows per second, but that can be managed centrally. I was only part of the secondary purchase, which was 30,000 events per second for about $480,000. You can calculate how much we paid for 270,000 events. Reducing its price would be a compromise. We have already used a lower-priced product in the form of NNT, but we had to get rid of it because it was not doing the job that we actually wanted to do. You get what you pay for."
"I feel that the price is reasonable but compared to other products that are on the market, such as an offering by Microsoft, it is more expensive."
"Its price is good in terms of efficiency and the number of people required for implementing various things. You might pay more in terms of money, but you might save on the number of people. For example, if you are using Kibana, you have to pay more for people or experts, which is not the case with IBM QRadar."
"It is costlier as compared to the other alternatives available in the market."
"I think that the price is fair, but we can always say that the price could be cheaper."
"We subscribe and pay directly on the website."
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Devo is the only cloud-native logging and security analytics platform that releases the full potential of all your data to empower bold, confident action when it matters most. Only the Devo platform delivers the powerful combination of real-time visibility, high-performance analytics, scalability, multitenancy, and low TCO crucial for monitoring and securing business operations as enterprises accelerate their shift to the cloud.
The IBM QRadar security and analytics platform is a lead offering in IBM Security's portfolio. This family of products provides consolidated flexible architecture for security teams to quickly adopt log management, SIEM, user behavior analytics, incident forensics, and threat intelligence and more. As an integrated analytics platform, QRadar streamlines critical capabilities into a common workflow, with tools such as the IBM Security App Exchange ecosystem and Watson for Cyber Security cognitive capability.
With QRadar, you can decrease your overall cost of ownership with an improved detection of threats and enjoy the flexibility of on-premise or cloud deployment, and optional managed security monitoring services.
A syslog server is a logging server that allows for the centralized collection of syslog messages, known as events, from a variety of networking devices such as routers, switches, and firewalls, in addition to servers running a variety of operating systems.
See how Devo allows you to free yourself from data management, and make machine data and insights accessible.
IBM QRadar is ranked 2nd in Log Management with 33 reviews while SolarWinds Kiwi Syslog Server is ranked 23rd in Log Management with 1 review. IBM QRadar is rated 8.2, while SolarWinds Kiwi Syslog Server is rated 8.0. The top reviewer of IBM QRadar writes "Best price-performance ratio, good scalability, and easy to set up". On the other hand, the top reviewer of SolarWinds Kiwi Syslog Server writes "Easy to configure and provides valuable security alerting". IBM QRadar is most compared with Splunk, ELK Logstash, LogRhythm NextGen SIEM, ArcSight Enterprise Security Manager (ESM) and RSA NetWitness Logs and Packets (RSA SIEM), whereas SolarWinds Kiwi Syslog Server is most compared with Graylog, ManageEngine EventLog Analyzer, Splunk, SolarWinds Log Analyzer and Nagios Log Server.
See our list of best Log Management vendors.
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