We performed a comparison between IBM Resilient and McAfee ePolicy Orchestrator based on real PeerSpot user reviews.
Find out in this report how the two Security Orchestration Automation and Response (SOAR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Sentinel uses Azure Logic Apps for automation, which is really powerful. This allows us to easily automate responses to incidents."
"The best functionality that you can get from Azure Sentinel is the SOAR capability. So, you can estimate any type of activity, such as when an alert was triggered or an incident was found."
"It is able to connect to an ever-growing number of platforms and systems within the Microsoft ecosystem, such as Azure Active Directory and Microsoft 365 or Office 365, as well as to external services and systems that can be brought in and managed. We can manage on-premises infrastructure. We can manage not just the things that are running in Azure in the public cloud, but through Azure Arc and the hybrid capabilities, we can monitor on-premises servers and endpoints. We can monitor VMware infrastructure, for instance, running as part of a hybrid environment."
"Sentinel improved how we investigate incidents. We can create watchlists and update them to align with the latest threat intelligence. The information Microsoft provides enables us to understand thoroughly and improve as we go along. It allows us to provide monthly reports to our clients on their security posture."
"The best feature is that onboarding to the SIM solution is quite easy. If you are using cloud-based solutions, it's just a few clicks to migrate it."
"The automation rules and playbooks are the most useful that I've seen. A number of other places segregate the automation and playbook as separate tools, whereas Microsoft is a SIEM and SOAR tool in one."
"The SOAR playbooks are Sentinel's most valuable feature. It gives you a unified toolset for detecting, investigating, and responding to incidents. That's what clearly differentiates Sentinels from its competitors. It's cloud-native, offering end-to-end coverage with more than 120 connectors. All types of data logs can be poured into the system so analysis can happen. That end-to-end visibility gives it the advantage."
"I like the unified security console. You can close incidents using Sentinel in all other Microsoft Security portals, when it comes to incident response."
"The most valuable thing about it is how easy it is to navigate the user interface."
"The solution is simple to use and to integrate with IBM QRadar."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."
"IBM Resilient is scalable."
"This is a good solution that we recommend for customers."
"The solution is easy to use."
"The UBA, User Behavior Analytics, is very good."
"The solution is very easy to use."
"We get fewer false positives than with other solutions."
"The DLP feature in McAfee ePolicy Orchestrator is good."
"We implemented data transfer protection, which allows transfer in one direction only. Users can copy from the PC to the USB but not from the USB to the PC. That way, if someone is carrying a virus on a USB, it will not be transferred to the PC."
"From a single dashboard, I can take a look at several things including the endpoint protection, the file integrity section, the data activity monitor, and more."
"The policy auditing, policy management, and device auditing are all valuable features. Our customers appreciated the ability to get alerts to system-wide events from a single view."
"The general endpoint protection is valuable, and it is easy to manage."
"The security is a key feature and the console is very user friendly."
"The most valuable features of McAfee ePolicy Orchestrator are the easy-to-use console, and lots of reports, such as customized reports and inventory reports. Additionally, overall the centralized management is very good where you can see the compliance levels and inventory."
"I believe one of the challenges I encountered was the absence of live training sessions, even with the option to pay for them."
"While I appreciate the UI itself and the vast amount of information available on the platform, I'm finding the overall user experience to be frustrating due to frequent disconnections and the requirement to repeatedly re-authenticate."
"They can work on the EDR side of things... Every time we need to onboard these kinds of machines into the EDR, we need to do it with the help of Intune, to sync up the devices, and do the configuration. I'm looking for something on the EDR side that will reduce this kind of work."
"The dashboards can be improved. Creating dashboards is very easy, but the visualizations are not as good as Microsoft Power BI. People who are using Microsoft Power BI do not like Sentinel's dashboards."
"Sentinel still has some anomalies. For example, sometimes when we write a query for log analysis with KQL, it doesn't give us the data in a proper way... Also, the fields or columns could be improved. Sometimes, it is not giving the desired results and there is a blank field."
"Currently, the watchlist feature is being utilized, and although there have been improvements, it is still not fully optimized."
"Sometimes, we are observing large ingestion delays. We expect logs within 5 minutes, but it takes about 10 to 15 minutes."
"We have been working with multiple customers, and every time we onboard a customer, we are missing an essential feature that surprisingly doesn't exist in Sentinel. We searched the forums and knowledge bases but couldn't find a solution. When you onboard new customers, you need to enable the data connectors. That part is easy, but you must create rules from scratch for every associated connector. You click "next," "next," "next," and it requires five clicks for each analytical rule. Imagine we have a customer with 150 rules."
"The response time of the support is an area of concern where improvements are required."
"Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution."
"The ability to analyze incidents needs to be improved in the solution."
"IBM Resilient is quite complex, including its configuration."
"One thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading."
"The initial setup is complex."
"It is not very straightforward to set up custom integrations, especially with services like Azure. You need an additional server for integration."
"The product must provide more integration with other tools."
"There is a problem when it comes to agent communication and duplicate records, where the rebooting of a machine leads to the installation of a new agent and you get a lot of duplicate records that ultimately affect your compliance monitoring."
"I would like to see McAfee reduce the amount of manual work required."
"McAfee ePolicy Orchestrator support has been helpful. However, sometimes when I raise the case they take a while to answer. For example, the last time I used them it took them two weeks to reply back by email. No one has contacted me back since. They should improve their service."
"There needs to be support for Mac computers. Currently, McAfee does not work on iOS."
"Lacks a single plug-in for multiple uses."
"McAfee ePolicy Orchestrator could improve by supporting container microservices, such as Docker and Kubernetes."
"The solution could improve the EDR component in many areas, such as the zero-day and persistent threats. The implementation is also complex for this feature."
"There are some issues we are having with updating our Windows server. So we need to contact support or access our support portal."
IBM Resilient is ranked 6th in Security Orchestration Automation and Response (SOAR) with 17 reviews while McAfee ePolicy Orchestrator is ranked 8th in Security Orchestration Automation and Response (SOAR) with 38 reviews. IBM Resilient is rated 7.6, while McAfee ePolicy Orchestrator is rated 8.0. The top reviewer of IBM Resilient writes "Simple deployment, scalable, but lacking third-party solution compatibility ". On the other hand, the top reviewer of McAfee ePolicy Orchestrator writes "Useful agent communication, reliable, but lacking support for microservices". IBM Resilient is most compared with Palo Alto Networks Cortex XSOAR, Splunk SOAR, ServiceNow Security Operations, Fortinet FortiSOAR and IBM Security QRadar, whereas McAfee ePolicy Orchestrator is most compared with Splunk SOAR, Symantec Data Loss Prevention, Forcepoint Data Loss Prevention, Zscaler Cloud DLP and Elastic Security. See our IBM Resilient vs. McAfee ePolicy Orchestrator report.
See our list of best Security Orchestration Automation and Response (SOAR) vendors.
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