We performed a comparison between IBM Resilient and Palo Alto Networks Cortex XSOAR based on real PeerSpot user reviews.
Find out in this report how the two Security Orchestration Automation and Response (SOAR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ability of all these solutions to work together natively is essential. We have an Azure subscription, including Log Analytics. This feature automatically acts as one of the security baselines and detects recommendations because it also integrates with Defender. We can pull the sysadmin logs from Azure. It's all seamless and native."
"The pricing of the product is excellent."
"The analytics has a lot of advantages because there are 300 default use cases for rules and we can modify them per our environment. We can create other rules as well. Analytics is a useful feature."
"The most valuable features in my experience are the UEBA, LDAP, the threat scheduler, and integration with third-party straight perform like the MISP."
"The SOAR playbooks are Sentinel's most valuable feature. It gives you a unified toolset for detecting, investigating, and responding to incidents. That's what clearly differentiates Sentinels from its competitors. It's cloud-native, offering end-to-end coverage with more than 120 connectors. All types of data logs can be poured into the system so analysis can happen. That end-to-end visibility gives it the advantage."
"Microsoft Sentinel provides the capability to integrate different log sources. On top of having several data connectors in place, you can also do integration with a threat intelligence platform to enhance and enrich the data that's available. You can collect as many logs and build all the use cases."
"It has a lot of great features."
"The features that stand out are the detection engine and its integration with multiple data sources."
"It is a stable solution...It is a scalable solution."
"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."
"The initial setup of IBM Resilient is not that complex since my company already has a support license that we use internally. In general, the product's deployment phase is not that complex."
"The solution is simple to use and to integrate with IBM QRadar."
"The solution is very easy to use."
"As a whole, the product is stable...Technical support is very good."
"Its flexibility is the most valuable."
"The most valuable thing about it is how easy it is to navigate the user interface."
"It is a scalable solution."
"It has an extensive list of integrations that are available out of the box which makes it easy to start."
"The most valuable feature is automation."
"I chose Cortex XSOAR because the client also has Palo Alto firewalls. I can incorporate the data from the Palo Alto firewalls into Cortex and send it into the same data lake to manipulate that data. It lets me manage and monitor the data in one place."
"It was useful as a ticketing tool."
"Palo Alto has gotten the investigators more presence to actually go in the report because being that the platform will email the investigator that it's been assigned to, now the investigators will jump in there and start going through the review process a lot quicker."
"The pricing is very good."
"The strengths of Palo Alto Networks Cortex XSOAR stem from the fact that it provides functionalities related to patching and URL blocking...It is a scalable solution."
"There is a wider thing called Jupyter Notebooks, which is around the automation side of things. It would be good if there are playbooks that you can utilize without having to have the developer experience to do it in-house. Microsoft could provide more playbooks or more Jupyter Notebooks around MITRE ATT&CK Framework."
"There is some relatively advanced knowledge that you have to have to properly leverage Sentinel's full capabilities. I'm thinking about things like the creation of workbooks, how you do threat-hunting, and the kinds of notifications you're getting... It takes time for people to ramp up on that and develop a familiarity or expertise with it."
"While I appreciate the UI itself and the vast amount of information available on the platform, I'm finding the overall user experience to be frustrating due to frequent disconnections and the requirement to repeatedly re-authenticate."
"The built-in SOAR is not really good out-of-the-box. The SOAR relies on logic apps and you almost need to have some kind of developer background to be able to make these logic apps. Most security people cannot develop anything..."
"Currently, the watchlist feature is being utilized, and although there have been improvements, it is still not fully optimized."
"Sentinel provides decent visibility, but it's sometimes a little cumbersome to get to the information I want because there is so much information. I would also like to see more seamless integration between Sentinel and third-party security products."
"When we pass KPIs to the governance department, there's no option to provide rights to the data or dashboard to colleagues. We can use Power BI for this, but it isn't easy or convenient. They should just come up with a way to provide limited role-based access to auditing personnel"
"I would like to see more AI used in processes."
"The implementation could be a bit simpler."
"This product could be improved with better customization. This product isn't the best on the market like QRadar, but it's actually a good solution. However, some competitors' solutions contain more integration, support, automation, or flexibility."
"It is not very straightforward to set up custom integrations, especially with services like Azure. You need an additional server for integration."
"The ability to analyze incidents needs to be improved in the solution."
"The response time of the support is an area of concern where improvements are required."
"IBM Resilient is quite complex, including its configuration."
"One thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading."
"The tool needs to improve its documentation on license scripts."
"The formats are not compatible, are readily not available, and are not readable."
"Implementing this solution requires a lot of involvement from the vendor and it should be made easier for the partners."
"The price of the solution could be improved."
"We need a little hands-on experience to install the solution."
"It's only one cloud right now. It might be helpful for some companies to have an on-premies option."
"It is not a very scalable solution."
"The platform’s setup procedures could be streamlined compared to one of its competitors."
"When Palo Alto bought the solution, the pricing increased by 1.5 times. There's been a 50% increase, which is a lot."
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IBM Resilient is ranked 7th in Security Orchestration Automation and Response (SOAR) with 17 reviews while Palo Alto Networks Cortex XSOAR is ranked 2nd in Security Orchestration Automation and Response (SOAR) with 39 reviews. IBM Resilient is rated 7.6, while Palo Alto Networks Cortex XSOAR is rated 8.4. The top reviewer of IBM Resilient writes "Simple deployment, scalable, but lacking third-party solution compatibility ". On the other hand, the top reviewer of Palo Alto Networks Cortex XSOAR writes "Enables the investigators to go through the review process a lot quicker". IBM Resilient is most compared with Splunk SOAR, ServiceNow Security Operations, Fortinet FortiSOAR, IBM Cloud Pak for Security and IBM Security QRadar, whereas Palo Alto Networks Cortex XSOAR is most compared with Cortex XSIAM, Splunk SOAR, Fortinet FortiSOAR, Swimlane and ServiceNow Security Operations. See our IBM Resilient vs. Palo Alto Networks Cortex XSOAR report.
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