We performed a comparison between IBM Robotic Process Automation (RPA) and Tungsten RPA based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can connect with different database types, and they have included a different package for a terminal connection to, for example, AS400. When it comes to UI development, it's not using the drivers or anything. It's not a selector-based development like UiPath."
"The quality is great! It's very strong and has a very strong platform."
"It is a good tool for automation."
"The solution is scalability."
"I like the integration with Watson and the possibility to have an intelligent reading of all the customers' documents."
"It's integrated with all the other products within the Salesforce ecosystem."
"The initial setup is very easy."
"The good stuff about IBM is the fact that it's very easy to use, there are very nice and smart AI tools within the licensing that you don't have to pay any access. Moreover, it's more precise and more secure."
"Provides valuable tools working in integration with RPA tools."
"You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it."
"The drag and drop functionality is quite good."
"The solution is scalable."
"It is very simple and easy to learn compared to any other RPA tools such as UiPath, Automation Anywhere and Blue Prism."
"The pricing of the solution is quite good."
"It is stable and scalable."
"The most valuable feature of Kofax RPA is the simplicity of automating tasks."
"Needs better integration with artificial intelligence or with machine-learning."
"There are certain limitations in the solution for screen reading."
"The scalability of the solution can be challenging."
"We're based in Thailand, but the documentation is not in Thai, which makes it difficult for us. If they could translate all of their documentation into our language, we'd be very grateful."
"I would like to have more flexibility in connecting the platform with third-party systems."
"The product must be promoted more."
"IBM should provide specific solutions for specific problems, like templates for invoicing processes, or general templates for creating efficient processes."
"I would like it to do pretty much everything out-of-the-box without any need for any customization. However, that is not the case right now. We absolutely have to do some amount of customization with the solution in order to use it out-of-the-box as-is."
"There is really nothing special about the capabilities of this product."
"This product has room for improvement in support of aviation. The interface could be improved in the next release."
"I would like to see them further enhance the OCR, specifically in the multi-language support."
"Kofax RPA could improve web-based automation and there should be a choice of what browser we can use, such as Google Chrome, instead of an inbuilt browser from Kofax RPA. Additionally, Kofax RPA is missing an orchestrator that other solutions have, such as UiPath."
"The product has some constraints and performance issues."
"Automation with the latest websites is not effective. The support of newer websites developed using new technologies would improve this solution."
"The solution could use some AI integrated features."
"Exception handling needs to be improved."
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IBM Robotic Process Automation (RPA) is ranked 6th in Robotic Process Automation (RPA) with 23 reviews while Tungsten RPA is ranked 12th in Robotic Process Automation (RPA) with 24 reviews. IBM Robotic Process Automation (RPA) is rated 8.2, while Tungsten RPA is rated 7.4. The top reviewer of IBM Robotic Process Automation (RPA) writes "User-friendly interface and good stability". On the other hand, the top reviewer of Tungsten RPA writes "A stable product that provides end-to-end solutions for different business problems". IBM Robotic Process Automation (RPA) is most compared with UiPath, Microsoft Power Automate, Automation Anywhere (AA), Blue Prism and IPsoft 1RPA, whereas Tungsten RPA is most compared with UiPath, Microsoft Power Automate, Blue Prism, Automation Anywhere (AA) and SAS Data Management. See our IBM Robotic Process Automation (RPA) vs. Tungsten RPA report.
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