We performed a comparison between IBM Robotic Process Automation (RPA) and Microsoft Power Automate based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like the integration with Watson and the possibility to have an intelligent reading of all the customers' documents."
"The solution is scalability."
"The good stuff about IBM is the fact that it's very easy to use, there are very nice and smart AI tools within the licensing that you don't have to pay any access. Moreover, it's more precise and more secure."
"IBM Robotic Process Automation has greatly improved the organization by improving the speed of performance, as the speed of the robot is estimated to be 20 times faster than the human being."
"It's integrated with all the other products within the Salesforce ecosystem."
"The quality is great! It's very strong and has a very strong platform."
"It's user-friendly; even non-technical people can program bots using drag-and-drop functionalities."
"The initial setup is very easy."
"The program requires no code making it very easy to implement various functions."
"The most valuable features of Microsoft Power Automate are the connectors, such as loops, which make things easier."
"The best part is the automated workflow, which is quite good and easy. It is just drag-and-drop. We are able to create workflows quite quickly. We are able to directly integrate the data that it generates with Power BI dashboards. Its integration is quite good with other Microsoft tools, such as Power BI. The visualization of the data has become helpful for us."
"The product is very stable."
"The most valuable feature is how much you can do with this solution."
"The integrations that are built into Power Automate for those different Microsoft functions are good."
"The most valuable feature of Microsoft Power Automate in the desktop version is web scraping because you can do a lot with it. I work in retail and you can study prices changes, which can give you a lot of information. The solution is no code which is a large advantage."
"This product is the best in terms of price and capabilities."
"IBM’s support should improve response time."
"The time it takes for approvals, and risk analysis could be faster."
"IBM should provide specific solutions for specific problems, like templates for invoicing processes, or general templates for creating efficient processes."
"We can use its inbuilt activities, and it's a complete package, but just like ElectroNeek, a limitation is that we have to depend on its inbuilt activities. We can't include our own activities or we can't introduce other activities."
"We would like more focus on understanding AI and how it can be used to manage exception handling."
"IBM Robotic Process Automation should be more stable."
"I would like to improve the efficiency of this solution and the Surface Level Agreement."
"I would like it to do pretty much everything out-of-the-box without any need for any customization. However, that is not the case right now. We absolutely have to do some amount of customization with the solution in order to use it out-of-the-box as-is."
"More OCR and AI capabilities are needed to improve the solution. Other solutions have better features, such as Blue Prism and UiPath."
"The OCR functionality needs to be improved."
"The BPM component needs improvement."
"Sometimes there are issues with security policies within the company. Some parts get blacked. There are some drawbacks when we use it connected to the cloud. We need to convince clients to open some parts. This is often an issue that originates from the company itself, not Power Automate."
"This solution should be more resilient, with robots more capable of recovering after an error."
"The solution's licensing model is very complex and not straightforward."
"The solution could have more integration with different platforms."
"I would recommend removing the AI Builder feature from the automatic document processing functionality. The tool can serve even better with free automatic document processing features, it shouldn’t only be available in the trial version."
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IBM Robotic Process Automation (RPA) is ranked 6th in Robotic Process Automation (RPA) with 23 reviews while Microsoft Power Automate is ranked 2nd in Robotic Process Automation (RPA) with 123 reviews. IBM Robotic Process Automation (RPA) is rated 8.2, while Microsoft Power Automate is rated 7.8. The top reviewer of IBM Robotic Process Automation (RPA) writes "User-friendly interface and good stability". On the other hand, the top reviewer of Microsoft Power Automate writes "Provides valuable integration with other Microsoft tools". IBM Robotic Process Automation (RPA) is most compared with UiPath, Automation Anywhere (AA), Blue Prism, IPsoft 1RPA and ABBYY Vantage, whereas Microsoft Power Automate is most compared with UiPath, Automation Anywhere (AA), Blue Prism, Tungsten RPA and Fortra's Automate. See our IBM Robotic Process Automation (RPA) vs. Microsoft Power Automate report.
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