Compare IBM Robotic Process Automation (RPA) vs. Pega Robotic Process Automation

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Most Helpful Review
Sornsarun Ratananopadonchai
Joe Karlovich
Find out what your peers are saying about IBM Robotic Process Automation (RPA) vs. Pega Robotic Process Automation and other solutions. Updated: September 2020.
442,517 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The solution is easy to learn and with it, it's easy to replicate knowledge.""Its integration with source control is very refreshing. There could be a little bit more maturity around how to do some of the features, but not having to go outside the app, not having a separate set of procedures, allows you to check in and check out right from within the app. You can make edits and uploads and undo your checkouts.""It really does have a great dashboard. It has Bot Insight, it has MetaBots, and IQ Bots. It has so many features where it can read a file and loop.""MetaBots are useful when connecting to websites or to forms with objects that need to be captured.""MetaBot is the most valuable feature. Other products have robotic functionality but MetaBot is a kind of functionality by which code is created... so business users who do not have coding knowledge can drag and drop.""We have seen more efficient processing and less number of errors due to quality control.""We have staff who have been moved out of the mundane tasks and are now doing value-added activities.""One of the features that we have used the most is an action in the Workbench called Object Cloning. We find that very reliable and very useful for implementing different business processes."

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"It is easy to use. We have enabled our resources who don't have a background in automation to be certified and trained, then implement this product within a very short period of time, as it is very user-friendly.""It's integrated with all the other products within the Salesforce ecosystem.""The solution's ease of use is its most valuable aspect."

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"The most valuable feature of Pega Robotic Process Automation is the technique: you can create a user interface that can interact with a human being for attended robots.""The most valuable features are the loops to lookup tables to read the data.""The solution's ability to create adapters quickly is its most valuable feature.""The most valuable aspect for myself was access to the .net framework. If I couldn't figure something out using the objects that they had provided, I could bring in the .net objects and do so using similar logic that I would in a .net or C sharp coding language. Having that familiarity was helpful.""Pega Robotics offers all the required features to build end-to-end process automation like any other similar tools. It's unique development style using data line and control flow line makes it easy to debug through the flow.""Using the tool actually ends up teaching you about making workflows more efficient.""The tech support is highly available and there is plenty of online training available.""It is really flexible in what it can do."

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Cons
"We had several issues when trying to connect the different components, due to our firewalls. They were eventually solved by our internal IT and the AA technical team.""Regarding the UI, once you're in some of the screens there are fixed dialogues. They are a set size, so there's a lot of horizontal scrolls and vertical scrolls.""If I want to do something that is more purely business-related and is somewhat complex to write or is nuanced, I sometimes have trouble implementing that inside of the Automation Anywhere script. I feel limited at times with some of the looping and some of the branching and some of the ways to make procedure calls when I have a complex business issue.""The schedule queue needs improvement. When one task fails, everything else gets stuck, requiring manual intervention to clear the problematic schedule and trigger the other tasks.""There is room for improvement when this application is used in a Citrix-based environment.""We have a few issues which have persisted. These end up restarting the machine. We are hoping in version 11.3 of Automation Anywhere, our compatibility and infrastructure issues will be resolved.""If you work with image recognition and custom objects, there are stability issues.""The main things I've found that could be better are small things that can be annoying when you're using them a lot. I would recommend they add a feature where, if you mark the start of an "If" sentence it will highlight the end of the "If" sentence. That would make it easier to get a better overview."

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"I would like it to do pretty much everything out-of-the-box without any need for any customization. However, that is not the case right now. We absolutely have to do some amount of customization with the solution in order to use it out-of-the-box as-is.""We are looking to see how it can connect with various interfaces seamlessly, through APIs.""We're based in Thailand, but the documentation is not in Thai, which makes it difficult for us. If they could translate all of their documentation into our language, we'd be very grateful."

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"Pega Robotic Process Automation can improve the OGR area. You don't have a feature to read documents in computer voices.""You cannot use a two-dimensional array to read the data.""The OCR capabilities of the solution could be improved.""Pega has a no-code low-code environment. We do everything based on established rules. You kind-of have to learn how all their rules work and how it works for robotics before you can use the solution effectively.""I have faced many scenarios in the business workflow, where a few applications run on the Citrix environment. That could be a critical part of the process without which business won't be able to accept the automation solution. Because of one small bottleneck, you will lose a very good candidate for process automation.""The ease-of-use could be improved."

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Pricing and Cost Advice
"Pricing is too high for small-scale groups. The Control Room yearly fee is high, making it difficult to break even.""Automation Anywhere is competitive... Pega is somewhat comparable, but Pega also requires a lot more infrastructure and a lot more experience to get up and running.""Automation Anywhere is costlier than the general competition. That is aligned with the share of the market it has.""They're very flexible around pricing and licensing.""They give us a good deal on the licensing because we bundle and customize things. If you ask to get a bulk business deal, you will receive more benefit. If you take other products from the suite, like IQ Bot, you can also receive a deal on the licensing.""We just did a round of price comparison on a global scale and found it's so hard to compare the license prices. But, Automation Anywhere, in general, is on the same price level as the other vendors, a bit lower in some cases.""If you look at the capital expenditure, Automation Anywhere is number two to UiPath. But if you take a long-term view, on a scalable model of a large number of bots coming out, it slowly goes on to become the costliest tool. There is something they can do about that. The capital expenditure goes out right at the point of buying the tool. For Automation Anywhere, I would need to spend $20,000. UiPath can give me something for $6,000, while Blue Prism will come in at $300,000.""It's cheaper than other similar solutions."

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Answers from the Community
Miriam Tover
Questions from the Community
Top Answer: Automation Anywhere provides below features better than Blue prism: 1. End-to-End Solutions,--------------- (IQ Bot… more »
Top Answer: The cost will depend upon what you wish to automate! Most of the users have indicated the cost of the bot. So multiple… more »
Top Answer: The most valuable feature is the screen recorder, which helps to automate processes easily.
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Top Answer: The solution's ability to create adapters quickly is its most valuable feature.
Top Answer: We haven't paid for anything above the standard licensing fee.
Top Answer: The OCR capabilities of the solution could be improved. The ability to call different website services from the server… more »
Popular Comparisons
Compared 39% of the time.
Also Known As
Automation Anywhere, Testing Anywhere, Automation Anywhere EnterpriseIBM RPAPega RPA, OpenSpan
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Automation Anywhere
IBM
Pega
Overview

Automation Anywhere is a global leader in Robotic Process Automation (RPA), empowering customers to automate end-to-end business processes with software bots that perform repetitive and manual tasks, resulting in dramatic productivity gains and business resiliency with less than one-year payback, on average. The company offers the industry’s leading web-based and cloud-native intelligent automation platform combining RPA, artificial intelligence, machine learning and analytics right out of the box, to help organizations rapidly start and scale their process automation journey. Its Bot Store is the world's first and largest marketplace with more than 1,000 pre-built, intelligent automation solutions. With a global network of 2,000 partners, Automation Anywhere has deployed over 2.4 million bots to support some of the world’s largest enterprises across all industries. For additional information, visit www.automationanywhere.com.

IBM Robotic Process Automation with Automation Anywhere enables you to automate the highly repetitive tasks normally performed by humans with robotic process automation (RPA) so you can boost employee productivity and allow employees to focus on higher-value knowledge work. The RPA solution from IBM includes market-leading RPA technology from Automation Anywhere, Inc. that is pre-integrated with IBM Business Process Manager Express, which allows organizations to orchestrate and manage multiple RPA bots, and better handle business process exceptions.

With Pega Robotic Process Automation (RPA), organizations can automate the mundane, tedious, time-consuming, manual work that is hampering productivity and efficiency. Whether adjudicating claims, onboarding customers or employees, reconciling financials, updating customer information in systems record, Pega RPA can manage the work across your enterprise.

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Learn more about IBM Robotic Process Automation (RPA)
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Sample Customers
Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest DiagnosticsThe Hanover Insurance GroupeBay Enterprise, M&I Bank
Top Industries
REVIEWERS
Financial Services Firm28%
Computer Software Company16%
Manufacturing Company14%
Pharma/Biotech Company9%
VISITORS READING REVIEWS
Computer Software Company39%
Comms Service Provider13%
Financial Services Firm6%
University5%
VISITORS READING REVIEWS
Computer Software Company50%
Comms Service Provider11%
Financial Services Firm10%
Manufacturing Company7%
VISITORS READING REVIEWS
Computer Software Company41%
Comms Service Provider10%
Financial Services Firm9%
Media Company7%
Company Size
REVIEWERS
Small Business9%
Midsize Enterprise9%
Large Enterprise81%
VISITORS READING REVIEWS
Small Business8%
Midsize Enterprise16%
Large Enterprise76%
REVIEWERS
Midsize Enterprise13%
Large Enterprise88%
REVIEWERS
Small Business25%
Midsize Enterprise13%
Large Enterprise63%
Find out what your peers are saying about IBM Robotic Process Automation (RPA) vs. Pega Robotic Process Automation and other solutions. Updated: September 2020.
442,517 professionals have used our research since 2012.
IBM Robotic Process Automation (RPA) is ranked 14th in Robotic Process Automation (RPA) with 3 reviews while Pega Robotic Process Automation is ranked 9th in Robotic Process Automation (RPA) with 6 reviews. IBM Robotic Process Automation (RPA) is rated 8.0, while Pega Robotic Process Automation is rated 7.6. The top reviewer of IBM Robotic Process Automation (RPA) writes "Provides ease of use when you perform a task". On the other hand, the top reviewer of Pega Robotic Process Automation writes "A very flexible solution with broad capabilities that gets easy to use with time". IBM Robotic Process Automation (RPA) is most compared with UiPath, Blue Prism, WinAutomation by Softomotive, Syntel SyntBots and Kryon RPA, whereas Pega Robotic Process Automation is most compared with UiPath, Blue Prism, Salesforce Sales Cloud, Microsoft Power Automate and Pega CRM. See our IBM Robotic Process Automation (RPA) vs. Pega Robotic Process Automation report.

See our list of best Robotic Process Automation (RPA) vendors.

We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.