Compare IBM Robotic Process Automation (RPA) vs. Tricentis RPA [EOL]

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Most Helpful Review
Sornsarun Ratananopadonchai
Use Tricentis RPA [EOL]? Share your opinion.
Find out what your peers are saying about UiPath, Automation Anywhere, Blue Prism and others in Robotic Process Automation (RPA). Updated: August 2020.
431,468 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
Automation Anywhere has surely helped our organization to shape its Digital Journey - It was our first RPA tool which helped us to perform basic automation which created Point solutions but has added tremendous value at the early stage. We were able to scale-up fast using Automation Anywhere due to its user-friendly AI and later on IQ Bots provided the required edge to handle the unstructured data.I implemented AA in different environments, the AA installation is the smoothest compared to other RPA software installs.The universal recorder is a kind of hybrid recorder that enables the user to record the data across devices.Movement on cloud architecture according to me provided by AA2019, will be most beneficial as it will be easy to use and will provide flexibility.AA has improved our digital strategy extensively and provided the required leverage to place ourselves above other peers in the O&G Industry. We were able to develop quick digital solutions by demonstrating the ROI and gain momentum by aligning the desired resources & budget from leadership.The advantage of Automation Anywhere is that you don't necessarily have to come from a programming background.We have improved on IQ Bot collectively with the normal Taskbot that we use. How it got started was that we have a lot of scanned documents to input for our solution. So, I used to get a lot of scanned documents, and extracting or reading the data from those has always been a pain area. We always used to bring a manual person in to do it. Once a manual person did that activity, it was brought into Excel where I could run the bot. With the entry of IQ Bot, it now takes care of my scanned documents, which means IQ Bot does the OCR extraction and gives my data to the Automation Anywhere Taskbot. This means no manual intervention and end-to-end bot processing, along with a happy customer at the end of the day. We provide these services to multiple clients, so we have been doing this for all of our clients.Scalability is one of the best things about most of the RPA bots. Once you create one, scalability is just about multiplying them.

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The solution's ease of use is its most valuable aspect.It is easy to use. We have enabled our resources who don't have a background in automation to be certified and trained, then implement this product within a very short period of time, as it is very user-friendly.It's integrated with all the other products within the Salesforce ecosystem.It's not inclusive, in terms of automation, you can just do it standalone, in its own silo. It's not going to force your existing system or teams, your admin teams, to create new IDs for you or even force them to create new services or APIs for you or expose something from there. They can just keep the way they are doing it right now, but you still automate it.

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I like that it's user-friendly and easy for beginners to understand. It's not complex.

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Cons
Automation Anywhere can be improved in certain areas specified in the cognitive zone where the information needs better OCR Engine + Machine Learning capabilities. Also, they can improve on the System Identified region function of the IQ Bot - Our team faced a tough time in handling that as we were not able to assign variable to System Identified Region as the IQ Bot tool wasn't allowing it.Bringing a DevOps model for bot implementation integrated through private bot store might be a good idea to improve the tool.SMTP mail features should come with migration options. All kind of VB scripts and Java scripts which we built using exiting version should support in this version.[They] should add more Analytics and Intelligence related capabilities.Additional features should involve the Cognitive Section where we need more Advance solutions involving ML & AI.Because we are very new to our process, so we're still sort of working through it.I would like a couple more features where I can talk and the line comes up automatically. I can just put on a mic, like in "Ok Google". With "Ok Google", I can tell it to please open an Excel spreadsheet with the header read. If this is there, then I don't even need to sit on a computer, I can just dictate my commands and it will automatically come up.Some things that I do not see as of today are interactive chat or video interface. These are things that I will look for in future. I saw something like picture recognition, but something like a video or voice recognition is something that I'm looking for in the Automation Anywhere platform as an end user and even as a reseller.

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We're based in Thailand, but the documentation is not in Thai, which makes it difficult for us. If they could translate all of their documentation into our language, we'd be very grateful.I would like it to do pretty much everything out-of-the-box without any need for any customization. However, that is not the case right now. We absolutely have to do some amount of customization with the solution in order to use it out-of-the-box as-is.We are looking to see how it can connect with various interfaces seamlessly, through APIs.Extensibility is the key, especially in terms of the Recorders feature that we have. That should be browser independent. Enhance it because some people have Chrome, some have Internet Explorer, etc. Also, integration with PDFs: Not just the ability to read information from PDFs but the ability to write information from PDFs, make it secure, sign it, etc. Finally, if they can allow a token exchange inside the tool itself, that would help.

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The setup is complicated, it should be simplified.

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Popular Comparisons
Compared 42% of the time.
Compared 94% of the time.
Compared 4% of the time.
Also Known As
Automation Anywhere, Testing Anywhere, Automation Anywhere EnterpriseIBM RPA
Learn
Automation Anywhere
IBM
Tricentis
Overview

Automation Anywhere is a global leader in Robotic Process Automation (RPA), empowering customers to automate end-to-end business processes with software bots – digital workers that perform repetitive and manual tasks, resulting in dramatic productivity gains, improved customer experience and more engaged employees. The company offers the world’s only web-based and cloud-native intelligent automation platform combining RPA, artificial intelligence, machine learning, and analytics right out of the box, to help organizations rapidly start and scale their process automation journey. With offices in more than 40 countries and a global network of 1,200 partners, Automation Anywhere has deployed over 1.7 million bots to support some of the world’s largest enterprises across all industries. For additional information, visit www.automationanywhere.com

IBM Robotic Process Automation with Automation Anywhere enables you to automate the highly repetitive tasks normally performed by humans with robotic process automation (RPA) so you can boost employee productivity and allow employees to focus on higher-value knowledge work. The RPA solution from IBM includes market-leading RPA technology from Automation Anywhere, Inc. that is pre-integrated with IBM Business Process Manager Express, which allows organizations to orchestrate and manage multiple RPA bots, and better handle business process exceptions.

Tricentis RPA empowers business leaders to rapidly optimize their business processes and enhance the customer experience with the market’s leading automation platform. It offers resilient automation and faster time to business value, yet is simple enough for your business users to use without assistance from IT. Unlike traditional RPA tools, Tricentis RPA is faster to implement, nearly maintenance free, and easier to scale. Model-Based Automation gives business professionals the power to quickly design and implement sophisticated, resilient bots that can adapt to change in minutes rather than days.

Offer
Learn more about Automation Anywhere (AA)
Learn more about IBM Robotic Process Automation (RPA)
Learn more about Tricentis RPA [EOL]
Sample Customers
Google, Linkedin, Cisco, Juniper Networks, DellEMC, Comcast, Mastercard, Quest DiagnosticsThe Hanover Insurance Group
Information Not Available
Top Industries
REVIEWERS
Financial Services Firm27%
Manufacturing Company14%
Computer Software Company13%
Pharma/Biotech Company9%
VISITORS READING REVIEWS
Computer Software Company43%
Comms Service Provider11%
Financial Services Firm6%
Media Company5%
VISITORS READING REVIEWS
Computer Software Company56%
Comms Service Provider10%
Manufacturing Company7%
Financial Services Firm5%
No Data Available
Find out what your peers are saying about UiPath, Automation Anywhere, Blue Prism and others in Robotic Process Automation (RPA). Updated: August 2020.
431,468 professionals have used our research since 2012.
IBM Robotic Process Automation (RPA) is ranked 14th in Robotic Process Automation (RPA) with 4 reviews while Tricentis RPA [EOL] is ranked unranked in Robotic Process Automation (RPA) with 1 review. IBM Robotic Process Automation (RPA) is rated 7.6, while Tricentis RPA [EOL] is rated 8.0. The top reviewer of IBM Robotic Process Automation (RPA) writes "Enables us to very quickly move automation to production, but needs PDF integration". On the other hand, the top reviewer of Tricentis RPA [EOL] writes "Is user-friendly and easy for beginners to understand". IBM Robotic Process Automation (RPA) is most compared with UiPath, Blue Prism, Syntel SyntBots, Kryon RPA and WinAutomation by Softomotive, whereas Tricentis RPA [EOL] is most compared with UiPath, Blue Prism and Micro Focus Robotic Process Automation.

See our list of best Robotic Process Automation (RPA) vendors.

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