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Top Review
Find out what your peers are saying about IBM Robotic Process Automation (RPA) vs. WorkFusion and other solutions. Updated: September 2021.
542,608 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The solution's ease of use is its most valuable aspect.""If you have a business process, and once you have automated that process, you have a readily available workflow in place.""The quality is great! It's very strong and has a very strong platform.""I like the integration with Watson and the possibility to have an intelligent reading of all the customers' documents.""IBM Robotic Process Automation is very easy to use."

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"This solution has great document recognition capabilities.""The dashboard is the solution's most valuable feature. When clients want to look at the data it's very easy for them to do so. The dashboard for the IT manager is very useful if there are issues and to create and follow processes.""In terms of stability, it's quite good. It's an internal IP product.""In our opinion this group are the leaders in providing RPA solutions.""We can see that its competitive ability is quite good.""The most valuable feature is that it is easy to use.""WorkFusion's SAP integrations are really good.""WorkFusion's RPA Express's ability to scale across multiple geographies with limited impact on additional IT Hardware requirements. This has enabled the scaling of Robotics capabilities and solutions across all our entities."

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Cons
"We're based in Thailand, but the documentation is not in Thai, which makes it difficult for us. If they could translate all of their documentation into our language, we'd be very grateful.""This RPA should be under the umbrella of BPM. This is what the future should be.""IBM should provide specific solutions for specific problems, like templates for invoicing processes, or general templates for creating efficient processes.""The time it takes for approvals, and risk analysis could be faster.""Stability could be better."

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"A better graphical user interface that allows business users to perform automation would make this solution number one in the market.""The problem with the solution is that it is agnostic, so it's not made for banks. Sometimes we are challenged because of this. We have to make everything from scratch to make it work for our clients.""On a scale of 1 - 10 I would rate them a 6. That's not low - that 60%. But as I said, it needs to be upgraded and modified.""We would like to see further improvement in the area of running headless.""I would also like for it to be NLP-based.""One of the issues that we are facing here in China, is that we cannot access the material for training because it is on YouTube. In China, we do not have access to YouTube.""It is complex for enterprise implementation. The solution needs a needs minimum, of 20-22 servers. It's no small task. This is not a straightforward setup. It's a large undertaking and there are many moving parts.""The product needs to be "simple and easy" to use. A good example of this is the use of Python code to perform automations. It is free and the skills transfer is able to happen quickly and the operation and initiation of the completed automation is easy to execute."

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Pricing and Cost Advice
"IBM licensing is annual and based on Virtual Processor Cores (VPC). This provides flexibility as part of the containerization environment."

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"Find it online.""They have a very expensive license compared to any other automation tool. For instance, at $50,000 - $60,000, you can bring in an Automation Anywhere solution. For this solution, you need at least $250,000 to get something going.""It is not the most expensive solution, but it is also not the cheapest.""I can't speak to pricing. It's a contract signed by upper management.""We are on an annual contract to use the solution."

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Questions from the Community
Top Answer: IBM Robotic Process Automation is very easy to use.
Top Answer: Stability could be better. It also gets difficult with every new version of Java or every new version of Windows.
Top Answer: We use RPA to test mainframe solutions because they never change.
Top Answer: The cognitive features of this solution are good.
Top Answer: We are on an annual contract to use the solution.
Top Answer: The solution is not user-friendly, this is something they should improve.
Ranking
Views
3,694
Comparisons
2,643
Reviews
4
Average Words per Review
622
Rating
8.5
Views
6,813
Comparisons
3,550
Reviews
13
Average Words per Review
516
Rating
7.5
Comparisons
Also Known As
IBM RPA
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Overview

IBM Robotic Process Automation with Automation Anywhere enables you to automate the highly repetitive tasks normally performed by humans with robotic process automation (RPA) so you can boost employee productivity and allow employees to focus on higher-value knowledge work. The RPA solution from IBM includes market-leading RPA technology from Automation Anywhere, Inc. that is pre-integrated with IBM Business Process Manager Express, which allows organizations to orchestrate and manage multiple RPA bots, and better handle business process exceptions.

WorkFusion RPA Express is free, enterprise-grade software that enables business users to integrate core systems and automate transactions. It's easy to install and can run on a laptop or a single server, with features that operations team pay for right now.

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Learn more about IBM Robotic Process Automation (RPA)
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Sample Customers
The Hanover Insurance Group
Deutsche Bank, Polaris, Scotiabank, HPE, Canadian Tire, Standard Bank
Top Industries
VISITORS READING REVIEWS
Computer Software Company34%
Comms Service Provider22%
Financial Services Firm8%
Government5%
REVIEWERS
Financial Services Firm45%
Computer Software Company36%
Manufacturing Company9%
Recreational Facilities/Services Company9%
VISITORS READING REVIEWS
Computer Software Company28%
Comms Service Provider17%
Financial Services Firm15%
Insurance Company5%
Company Size
REVIEWERS
Small Business25%
Midsize Enterprise8%
Large Enterprise67%
REVIEWERS
Small Business27%
Large Enterprise73%
VISITORS READING REVIEWS
Small Business3%
Midsize Enterprise14%
Large Enterprise83%
Find out what your peers are saying about IBM Robotic Process Automation (RPA) vs. WorkFusion and other solutions. Updated: September 2021.
542,608 professionals have used our research since 2012.

IBM Robotic Process Automation (RPA) is ranked 17th in Robotic Process Automation (RPA) with 5 reviews while WorkFusion is ranked 9th in Robotic Process Automation (RPA) with 13 reviews. IBM Robotic Process Automation (RPA) is rated 8.6, while WorkFusion is rated 7.6. The top reviewer of IBM Robotic Process Automation (RPA) writes "Once you have automated a business process it offers a readily available workflow ". On the other hand, the top reviewer of WorkFusion writes "Enables us to serve various automation needs as both tech and business users". IBM Robotic Process Automation (RPA) is most compared with UiPath, Automation Anywhere (AA), Blue Prism, Microsoft Power Automate and Kryon RPA, whereas WorkFusion is most compared with UiPath, Blue Prism, Automation Anywhere (AA), Microsoft Power Automate and HyperScience. See our IBM Robotic Process Automation (RPA) vs. WorkFusion report.

See our list of best Robotic Process Automation (RPA) vendors.

We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.