We performed a comparison between IBM Robotic Process Automation (RPA) and Tungsten RPA based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is a good tool for automation."
"If you have a business process, and once you have automated that process, you have a readily available workflow in place."
"We can connect with different database types, and they have included a different package for a terminal connection to, for example, AS400. When it comes to UI development, it's not using the drivers or anything. It's not a selector-based development like UiPath."
"Integrating the tool with SAP, EBS, or other ERPs is easy."
"The initial setup is very easy."
"The feature I found most valuable is the TCO."
"The most valuable feature is the ability to automate mundane tasks. This improves efficiency, reliability, etc. You can form critical operations which can be highly automated."
"IBM RPA helped us resolve a lot of difficult cases we could not resolve using other solutions."
"The pricing of the solution is quite good."
"The product provides end-to-end solutions for different business problems."
"The ability to script information from websites is most valuable. It also seems to be fairly robust and reasonably easy to manage on a server-based deployment. We have a number of robots operating on the central server."
"The features that we have found the most valuable are the integration of different third-party support and productivity services."
"Kofax RPA's best feature is its high success percentage in picking up information from documents, especially where the DPI is really low."
"The product saves time and resources."
"The most valuable features are workflow and process automation."
"The product provided all the security controls that we asked them."
"IBM should provide specific solutions for specific problems, like templates for invoicing processes, or general templates for creating efficient processes."
"The product must be promoted more."
"IBM Robotic Process Automation should be more stable."
"We're based in Thailand, but the documentation is not in Thai, which makes it difficult for us. If they could translate all of their documentation into our language, we'd be very grateful."
"This RPA should be under the umbrella of BPM. This is what the future should be."
"We would like a decreased need for customer support."
"There are certain limitations in the solution for screen reading."
"We are looking to see how it can connect with various interfaces seamlessly, through APIs."
"The technical support must be improved."
"There is really nothing special about the capabilities of this product."
"The solution needs to be scalable."
"The product needs more AI capabilities."
"Kofax RPA could improve web-based automation and there should be a choice of what browser we can use, such as Google Chrome, instead of an inbuilt browser from Kofax RPA. Additionally, Kofax RPA is missing an orchestrator that other solutions have, such as UiPath."
"I would like to see them further enhance the OCR, specifically in the multi-language support."
"Exception handling needs to be improved."
"The solution could use some AI integrated features."
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IBM Robotic Process Automation (RPA) is ranked 6th in Robotic Process Automation (RPA) with 23 reviews while Tungsten RPA is ranked 12th in Robotic Process Automation (RPA) with 24 reviews. IBM Robotic Process Automation (RPA) is rated 8.2, while Tungsten RPA is rated 7.4. The top reviewer of IBM Robotic Process Automation (RPA) writes "User-friendly interface and good stability". On the other hand, the top reviewer of Tungsten RPA writes "A stable product that provides end-to-end solutions for different business problems". IBM Robotic Process Automation (RPA) is most compared with UiPath, Microsoft Power Automate, Automation Anywhere (AA), Blue Prism and IPsoft 1RPA, whereas Tungsten RPA is most compared with UiPath, Microsoft Power Automate, Blue Prism, Automation Anywhere (AA) and SAS Data Management. See our IBM Robotic Process Automation (RPA) vs. Tungsten RPA report.
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