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Most Helpful Review
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Find out what your peers are saying about One Identity, SailPoint, Oracle and others in User Provisioning Software. Updated: January 2021.
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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The most valuable feature is the automatic provisioning and reconciliation of things like the Active Directory groups and memberships.""The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology.""Our customers have benefited from Omada Identity automating the certification process. Most of our customers were using manual methods for user access certification. With Omada Identity, you can automate almost all of it, which means that certification now becomes on demand. You don't have to wait for two or three months to execute a certification timeframe. Instead, you can do certifications as often as you want."

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"Lifecycle management, governance and documentation."

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"Even without any customization, if you install it, configure it, it's ready... It's very powerful. Without any customization, it starts working.""The company policies feature is really good because in workflows you can check whether the policies are all working.""This solution has helped to increase employee productivity when it comes to provisioning users in our systems. This solution has been really been effective with our retail workers. It wouldn't be possible to onboard and manage our 40,000 store employees without it. The management of the solution is pretty automated.""It's a huge toolkit, and you can do a lot of stuff with it. You can extend nearly everything, so if you want to build something that may not have been though of by the vendor. Compared with other distributors who design their products to certain specification, you can put in your own processes, because not all companies function the same. You can write what you want, and the process should be like that.""With this product, we been able to bring together HR, IT, and lifecycle management. It is very helpful for managing the Joiner/Mover/Leaver process. We also use it for compliance on all the audits which are around.""The tool is like a big Lego in which you can use the parts that make sense for your organization.""For the recertification and segregation of duties, it's easier to know all the information about our employees. If we need to delete some information, we can do it from a central point, then it can be deleted on all our searches. This is very good for GDPR.""We no longer keep users who shouldn't exist."

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Cons
"The user interface should have a more flexible design, where you can change it to your requirement.""When the re-certification process is launched that makes Omada very slow. There are performance issues in the current version.""The Omada Identity SaaS version doesn't provide all the features Omada Identity on-premise provides."

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"Self service center is not always easy to understand."

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"One Identity has a self-service portal but many customers need a helpdesk where they can go in and request. To make that happen we need to do a lot of customization. Maybe that could be improved...""They could make the product more user-friendly. It takes a lot of work to build technical and business cases with the product. The solution is more complex than you think to use.""They could improve the support. Sometimes, you make a service request and don't get an answer. Then, sometimes, we don't get a response that we want, and it's frustrating.""The technical support is non-existent. It is not worth talking about.""The product is quite scalable, except for the database which is not highly available. This is where scalability could be improved.""I would like to have more extensive out-of-the-box reports.""The initial setup was quite complex because you run into some existing policies that the company already had. There was some trouble with some inconsequential policies.""It would be nice to have more functionality in terms of connecting SAP systems, provisioning user accounts through SAP systems, and provisioning additional attributes."

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Pricing and Cost Advice
"The initial total cost of ownership to implement Omada Identity is not small. The TCO for the implementation is as high as any other solution. However, the cost of maintaining the solution is at par or lower than competitors, including adding more features or maintaining the system after the initial deployment or installation to make sure that they are available for users to use or extending the functionalities of those activities. Those maintenance costs are lower than other vendors, but the initial cost of getting the system installed is still high."

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"There are old processes that are really great for some people and look like pieces of artwork. However, the maintenance of them is really expensive.""The solution is flexible, in general. You can define the parts of the solution that you want to use, and it won't affect the price.""We have the premium support and are very satisfied. They are always answer our questions very quickly. For the moment, we are very satisfied, but I think it's because we are paying for the premium support.""It helps us save on licenses for applications because we are following the account lifecycle, as well as account reactivation.""We are paying for premium support, which is expensive. However, we do receive very good, fast support.""It needs flexibility in the licensing or packaging, because you buy the entire package at once, and sometimes the customers are a bit overwhelmed with whatever they get. I would like if they could cut the licensing or packaging into somewhat smaller things.""It has helped to reduce customer costs.""We are using a self-built solution. It would cost too much to get that up to the standard of what we need. In the long-term, it is cheaper to buy a solution that has what we need. Though, we are still running the previous solution, as we are still in the implementation phase."

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Questions from the Community
Top Answer: The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology.
Top Answer: Licenses are only for installations and support problems. They are definitely additional costs.
Top Answer: In terms of improvement, there are not so many out of the box connectors available in the current version. So what they… more »
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Popular Comparisons
Compared 16% of the time.
Also Known As
Omada Identity SuiteIGI, IBM Security Identity Manager, ISIMQuest One Identity Manager, Dell One Identity Manager
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Omada
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IBM
One Identity
Overview

Omada Identity delivers an end-to-end identity and access management solution with essential identity governance functionality for secure, compliant, and efficient administration of all users' access rights across on-premises or cloud-based systems. The solution provides configurable best practice processes that covers all identity and access related scenarios from providing an access risk overview, management of identities lifecycle, to automated enforcement of policies.

IBM Security Identity Governance and Intelligence (IGI) delivers a business-centric approach to Identity Management and Governance. It empowers business and IT to work together to meet regulatory compliance and security goals across enterprise applications and data. IGI covers enterprise user lifecycle management, access risk assessment and mitigation, certification, password management as well as powerful analytics and reporting to enable business to make the right decisions on enterprise access.

One Identity Manager helps you mitigate risk, secure data, meet uptime requirements and satisfy compliance by giving your users access to data and applications they need and nothing more. IAM can be driven by business needs, not IT capabilities. With Identity Manager, you can manage user identities, privileges and security across the enterprise, putting you in control of identity management and taking the burden off your IT staff.

Offer
Learn more about Omada Identity
Learn more about IBM Security Identity Governance and Intelligence
Learn more about One Identity Manager
Sample Customers
Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol GroupE.ON Global CommoditiesTexas A&M, Sky Media, BHF Bank, Swiss Post, Union Investment, Wayne State University. More at OneIdentity.com/casestudies
Top Industries
VISITORS READING REVIEWS
Computer Software Company36%
Comms Service Provider18%
Financial Services Firm8%
Government4%
VISITORS READING REVIEWS
Computer Software Company33%
Comms Service Provider17%
Financial Services Firm14%
Energy/Utilities Company9%
REVIEWERS
Financial Services Firm40%
Healthcare Company12%
University8%
Retailer8%
VISITORS READING REVIEWS
Computer Software Company29%
Comms Service Provider20%
Financial Services Firm8%
Government5%
Company Size
No Data Available
No Data Available
REVIEWERS
Small Business23%
Midsize Enterprise2%
Large Enterprise75%
VISITORS READING REVIEWS
Small Business4%
Large Enterprise96%
Find out what your peers are saying about One Identity, SailPoint, Oracle and others in User Provisioning Software. Updated: January 2021.
455,536 professionals have used our research since 2012.

IBM Security Identity Governance and Intelligence is ranked 11th in User Provisioning Software with 1 review while One Identity Manager is ranked 1st in User Provisioning Software with 31 reviews. IBM Security Identity Governance and Intelligence is rated 7.0, while One Identity Manager is rated 8.0. The top reviewer of IBM Security Identity Governance and Intelligence writes "Clear evaluation and life cycle management; service center could be more user friendly". On the other hand, the top reviewer of One Identity Manager writes "Enables us to automate SOX recertification, saving a significant amount of time". IBM Security Identity Governance and Intelligence is most compared with SailPoint IdentityIQ, OpenIAM Identity Governance, CyberArk PAS, Cisco ISE (Identity Services Engine) and Saviynt, whereas One Identity Manager is most compared with SailPoint IdentityIQ, Cisco ISE (Identity Services Engine), CyberArk PAS, One Identity Active Roles and Thycotic Secret Server.

See our list of best User Provisioning Software vendors and best Identity Management (IM) vendors.

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