We performed a comparison between IBM Security Secret Server and Symantec Privileged Access Manager based on real PeerSpot user reviews.
Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The live recording is a very useful feature."
"As a PAM solution, Secret Server performs all the use cases in our environment."
"One of the most valuable features is scalability, and how it allows you to scale it without affecting the underlying core components."
"What I like best about IBM Security Secret Server is its single-access console. It's also easy to manage and fulfills the requirements with the least resistance."
"Stability-wise, I think it is a very good solution."
"Whoever built it from the ground up, they understand how an organization is laid out."
"The interface is very friendly, colorful, and bold."
"It's easy to use and easy to configure."
"The key benefits are we improve our governance. We ensure we can build more trust in the way we run and operate our environment, and most of all is the accountability."
"One of the key things for us about the product is around its simplicity. Being able to put in the technology that allows the business to remove complexity and also allow the security improvements."
"The RDP-gateway: For limiting which server an operator can access."
"CA PAM is working well for us."
"It will provide us with more security."
"It would be preferable if the full proxy was included in the IBM Security Secret Server."
"The newer interface is more difficult to use than the previous one, and consequently, new users might need more training."
"What needs improvement in IBM Security Secret Server is support. The local partner provides good support, but IBM itself doesn't. Most of the time, the IBM support team does not aggressively resolve issues reported through chat or the IBM website."
"Secret Server should have the ability to discover privileged accounts in the servers, like the administrator or users, from SQL and Oracle without having to import a script."
"The nonclustered index is working in an area with a problem that needs improvement."
"The support for other remote assistance tools would be excellent. Free included tools in Windows (Remote Assist) and Microsoft SCCM Configuration Manager (ConMgr Remote Control) allow companies to reduce the amount of RDP connections and expand the usage of the tools are frequently used by companies to provide technical support for remote assistance."
"We experience stability issues after every patch upgrade. This is a place where CA needs to improve drastically."
"What I hope happens with the new product CA PAM is to keep all the useful features that exist in PA, but what I’ve noticed with many new products is the UI gets polished but systems lags stability and performance or it adds additional complexity instead of simplifying the user experience."
"The setup is complex."
"I wish it could create local accounts on desktops."
"Instead of just giving passwords to the user based on job function, from auditing perspective, turn that cycle around. That would really help from an auditing standpoint."
"Bring more technology into the portfolio and being able to collapse those products into a much more integrated way."
"They need to have zero tier and active-active setup with zero minimum downtime, which they are working on it. "
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IBM Security Secret Server is ranked 13th in Privileged Access Management (PAM) with 7 reviews while Symantec Privileged Access Manager is ranked 18th in Privileged Access Management (PAM) with 50 reviews. IBM Security Secret Server is rated 8.2, while Symantec Privileged Access Manager is rated 7.8. The top reviewer of IBM Security Secret Server writes "User-friendly, granular features, and is simple to implement, but the technical support could be improved". On the other hand, the top reviewer of Symantec Privileged Access Manager writes "Allows IT and consultants to access the infrastructure environment but needs more security and better support". IBM Security Secret Server is most compared with Delinea Secret Server, CyberArk Privileged Access Manager and Delinea Privileged Access Service, whereas Symantec Privileged Access Manager is most compared with CyberArk Privileged Access Manager, Cisco ISE (Identity Services Engine), BeyondTrust Endpoint Privilege Management, ARCON Privileged Access Management and Delinea Secret Server. See our IBM Security Secret Server vs. Symantec Privileged Access Manager report.
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