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IBM SmartCloud Analytics vs New Relic comparison

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IBM SmartCloud Analytics

126 views|58 comparisons
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New Relic

Read 151 New Relic reviews
1,435 views|1,223 comparisons
94% willing to recommend
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Buyer's Guide
IT Operations Analytics
April 2024
Executive Summary

We performed a comparison between IBM SmartCloud Analytics and New Relic based on real PeerSpot user reviews.

Find out what your peers are saying about Splunk, New Relic, Devo and others in IT Operations Analytics.
To learn more, read our detailed IT Operations Analytics Report (Updated: April 2024).
Download the complete report
768,578 professionals have used our research since 2012.
Featured Review
Use IBM SmartCloud Analytics?
Shuaib Gill
reliable with good monitoring and the capability to expand
There's another user on our team that sets up the list of servers that need to be monitored. You just click on those servers and then from there... Read more →
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pricing and Cost Advice
Information Not Available
  • "New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."
  • "The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."
  • "Cost is significant with a lot of extras."
  • "It would be nice if we could buy it annually instead of monthly."
  • "If it’s the right tool, it doesn’t matter what it costs because you’re going to get it back many-fold from your productivity."
  • "I recommend using the free version of New Relic. If you like the free version and understand its importance for your company, you can move to the trial. Then, you can migrate to the paid version."
  • "There is a picture which goes to your browser and it monitors requests from other users. However, it's impossible to use now because the price is very high. The feature is very nice, but I tried it during the trial period, and the current price makes it impossible to use."
  • "They gave us aggressive discounts when they were brought in for the first time, but they have also kept them for the year-on-year renewals, which has been absolutely fine."

    • More New Relic Pricing and Cost Advice →

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    Questions from the Community
    Ask a question

    Earn 20 points

    Any advice about APM solutions?
    Top Answer:There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra… more »
    Read all 5 answers   →
    What do you like most about New Relic?
    Top Answer:It allows the restriction of privileges and control of users.
    Read all 4 answers   →
    What needs improvement with New Relic?
    Top Answer:The solution only supports the cloud platform and not on-premises. Therefore, they should assess supporting the licensing on-premises as well.
    Read all 4 answers   →
    Ranking
    17th
    out of 30 in IT Operations Analytics
    Views
    126
    Comparisons
    58
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    2nd
    out of 30 in IT Operations Analytics
    Views
    1,435
    Comparisons
    1,223
    Reviews
    32
    Average Words per Review
    531
    Rating
    8.2
    Comparisons
    Also Known As
    New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
    Learn More
    IBM
    New Relic
    Overview

    There are two main flows in IBM SmartCloud Analytics - Log Analysis - data ingestion and querying.

    The data ingestion flow starts when data is sent to the Receiver interface. The IBM Tivoli Monitoring Log File Agent and an EIF Adapter are provided as components of IBM SmartCloud Analytics - Log Analysis so that log data is analyzed by IBM SmartCloud Analytics - Log Analysis using the Data collector or Receiver interface. IBM SmartCloud Analytics - Log Analysis analyzes data and extracts information about the domain, for example, error codes, IP addresses, timestamps, application / middleware / infrastructure domain specific attributes and so on. The extracted information and any additional raw data that you choose to add is stored in the BigData data store.

    The data query flow is triggered by the IBM SmartCloud Analytics - Log Analysis application and is used to run queries. The results are displayed or further processed by the IBM SmartCloud Analytics - Log Analysis application extension. A IBM SmartCloud Analytics - Log Analysis application extension can also query an external data source to link a search result to, for example, say performance data. You can also use IBM SmartCloud Analytics - Log Analysis to query to an external data source or to perform analytics on the returned results using logic supplied by IBM SmartCloud Analytics - Log Analysis or by a IBM SmartCloud Analytics - Log Analysis application extension.

    New Relic is a versatile tool that can be customized to fit the needs of different organizations. Its primary use cases include performance monitoring, time series analysis, infrastructure monitoring, synthetic monitoring of APIs, and providing insight into UI performance. New Relic APM is a popular application monitoring tool that provides in-depth observability of an application's performance, including database queries, website response times, and page load times. 

    The solution provides clear information and a complete picture of what is happening in the organization's system, allowing for easy monitoring of servers and providing value in code detection and resolution and user experience metrics.

    Sample Customers
    Barclays Bank, Consolidated Communications Holdings Inc.
    World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
    Top Industries
    No Data Available
    REVIEWERS
    Financial Services Firm23%
    Computer Software Company18%
    Media Company9%
    Retailer8%
    VISITORS READING REVIEWS
    Educational Organization29%
    Financial Services Firm14%
    Computer Software Company11%
    Manufacturing Company5%
    Company Size
    No Data Available
    REVIEWERS
    Small Business35%
    Midsize Enterprise30%
    Large Enterprise35%
    VISITORS READING REVIEWS
    Small Business14%
    Midsize Enterprise36%
    Large Enterprise50%
    Buyer's Guide
    IT Operations Analytics
    April 2024
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    Find out what your peers are saying about Splunk, New Relic, Devo and others in IT Operations Analytics. Updated: April 2024.
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    768,578 professionals have used our research since 2012.

    IBM SmartCloud Analytics is ranked 17th in IT Operations Analytics while New Relic is ranked 2nd in IT Operations Analytics with 151 reviews. IBM SmartCloud Analytics is rated 0.0, while New Relic is rated 8.6. On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". IBM SmartCloud Analytics is most compared with , whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor.

    See our list of best IT Operations Analytics vendors.

    We monitor all IT Operations Analytics reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.