We performed a comparison between IBM Spectrum Computing and ServiceNow IT Operations Management based on real PeerSpot user reviews.
Find out in this report how the two Cloud Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Easy to operate and use."
"This solution is working for both VTL and tape."
"The most valuable aspect of the product is the policy driving resource management, to optimize the computing across data centers."
"The most valuable feature is the backup capability."
"We are satisfied with the technical support, we have no issues."
"Spectrum Computing's best features are its speed, robustness, and data processing and analysis."
"Has service mapping, impact management, metric intelligence and health of analytics."
"The most valuable features of the solution are discovery, cloud governance, event management, and service mapping."
"It has been very useful for tracking. It has evolved a lot over time, and there is a single pane of glass where you can track and see everything."
"It helps streamline management and processes."
"You can improve integrations of the operation with the solution."
"The Discovery feature is the most valuable. I only use the Discovery and Service Mapping features. I am using the minor subscription called ITOM Visibility, which includes the Discovery and Service Mapping features. It is easy to understand and easy to use. It has a lot of documentation. You can find a lot of help online, which helps me in finding what I need in a rapid way. You can find videos on YouTube channels and a lot of stuff and information in the online community."
"It is a product that is familiar for a lot of users."
"It is flexible. You can tune it, more or less, as you want."
"We have not been able to use deduplication."
"Lack of sufficient documentation, particularly in Spanish."
"We'd like to see some AI model training for machine learning."
"SMB storage and HPC is not compatible and it should be supported by IBM Spectrum Computing."
"Spectrum Computing is lagging behind other products, most likely because it hasn't been shifted to the cloud."
"This solution is no longer managing tapes correctly."
"The security policies could be increased."
"It should have better integrations with other solutions."
"Enhancing automation-related solutions, such as Wi-Fi, porting, machinery, and product automation would help to achieve better operational outcomes."
"The pattern part can be improved. Patterns are used in the Discovery feature. Although it is easy to create new patterns and modify the existing ones, it would be better if this solution can have more out-of-the-box patterns. In terms of new features, they can include artificial intelligence, something like machine learning."
"The product needs to add a workflow insight tool."
"Even though they call it low code there are a lot of customizations needed, especially from an ITOM standpoint."
"Service mapping is pretty limited."
"I advise others not to customize a lot while using the solution."
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IBM Spectrum Computing is ranked 10th in Cloud Management with 6 reviews while ServiceNow IT Operations Management is ranked 9th in Cloud Management with 34 reviews. IBM Spectrum Computing is rated 7.8, while ServiceNow IT Operations Management is rated 8.2. The top reviewer of IBM Spectrum Computing writes "Provides stable backup for our databases and has good technical support ". On the other hand, the top reviewer of ServiceNow IT Operations Management writes "A very capable solution that includes a valuable, user-friendly workflow management tool". IBM Spectrum Computing is most compared with Apache Spark, HPE Ezmeral Data Fabric and IBM Turbonomic, whereas ServiceNow IT Operations Management is most compared with OpsRamp, Moogsoft, Splunk ITSI (IT Service Intelligence), Datadog and BMC TrueSight Operations Management. See our IBM Spectrum Computing vs. ServiceNow IT Operations Management report.
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