Anonymous UserSupport Engineer at a media company
Anonymous UserStorage Administrator at a healthcare company
Stuart-SmithTechnical Director at Computer Driven Solutions
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"It's the leader in backup and archiving."
"It's very stable."
"It's a complete software that can protect all the main applications. Perhaps that's the feature I like most. The integration with the NetApp and other apps is also very nice."
"We are using a KVM system in our cloud, and this solution works very well with it."
"The solution provides us with a single platform to move, manage, and recover our data across on-premise locations. Some of the guys have been using it to move a virtual machine from VMware to the Microsoft solution, Hyper-V. They back it up and then they restore to the different virtual machine provider, and that works great."
"The multi-tenancy is the most valuable feature for us because it's the only software that is fully multi-tenant and that has all the features we need to provide to all our tenants. It provides us with advanced features for MySQL and Oracle, among other platforms"
"The most valuable feature is sharing data sets like they're in a private cloud. We call it our "private cloud" because we can share anything that is inside our backup set with our colleagues or with other people, and yet, everything is still in Belgrade, in Serbia. It's not somewhere else on cloud servers. Everything is in our environment."
"I'm a big fan of the reporting. You can build your own reports; it's very customizable. You can have individual reports going to groups of people or individuals. You can have them go out multiple times a day. It's basically a free-for-all as far as reporting goes. If anybody wants a specific job report every day, you can build it, schedule it, and have it go out and never touched it again. It's pretty nice."
"The interface is easy to use."
"The archiving feature is the most valuable aspect of the solution."
"Instead of taking three different backups of your systems, you're taking only one. You're able to crack that open and get what you need. The incident recovery, where it creates the VM and then you're running it, technically you're running it on Spectrum Protect. But then in the background, it's doing the storage motion and moving it off the Spectrum Protect back to your VMware environment. The users don't know the difference."
"The most valuable features are the stability and also how it's seamlessly integrated with other IBM offerings."
"The most valuable feature is the backup speed."
"SPIR is Instant Recovery for Spectrum Protect. It sends snapshots using space efficiently and blocking backups to the Spectrum Protect server. It provisions the snapshot from the backup server to the same or new server near instantly."
"Good user interface."
"Their GUI has improved quite a bit. It's made the solution a lot simpler and less complex."
"The most valuable feature of this solution is that it is simple to use."
"Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good."
"The feature I find most valuable is the backup configuration, particularly in Google Workspace. It's pretty much the same as for Office 365, but it shows you a list of the mailbox or account holders in an organization. If you want to back somebody up, it's literally just a checkbox to choose that individual. It's super simple to say, "I want to back up these mailboxes, but I will leave these other people, who are temporary, unchecked." I can't make a mistake."
"The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster."
"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."
"The recovery of data is the most valuable feature. The software backup, which is just a program that gets installed on a server, can back up to the cloud. You can install that on a server or PC, and that will simply back up a user's files and folders. If it is installed on the server, we just back up the relevant data. Recovering that, if there has been a malicious attack on a business or anything like that, has been invaluable in the past. The good features about that are obviously, if the physical hardware has a problem, then we can utilize the appliance, turn on the virtual machine, and carry on running the business while we put the hardware back and correct the issue."
"Its competitor, Veeam, includes backup and replication in the same product. I don't know if Commvault has it or not, but they should if they don't."
"The back of virtual machines needs improvement. I know they're working on it. They're always doing new things but I think they still have a little bit more to do."
"I think the one thing that could be improved is the customer experience. The interface should be more user friendly."
"This solution can be complex and difficult to administer because it supports all of the many platforms, so it would help if they could simplify it."
"Just to keep it running is time-consuming. There are five people on my team. Commvault was supposed to be one of the less time-consuming solutions, but in reality it takes 60 percent of our time just to keep it running, and that's not even fine-tuning it; that's just to keep it running."
"There is room for improvement in its user interface and web console, called Command Center. They are improving it every year so if they continue in that direction, I think it will be a very reliable console."
"They can always improve the interface design to make it easier. Sometimes, you need to click two or three times to do something. They should look at what tabs are used most and make them more accessible, to cut the time it takes to get to that information."
"Command Center definitely gives us a complete view of our data. But finding some of the granular, very small items that we sometimes have to find, such as auxiliary copies for tapes, I still find that it's easier to navigate and, sometimes, only possible to find them using the CommCell tool."
"Better integration with other tools and databases is needed."
"Although I am not a technical user, I would say the cloud integration features could be improved."
"Their support is lacking. I've talked to their developers and stuff in the last couple of weeks and they reassure me that some people have retired, and they're working on getting that bumped back up. But the support lacks a lot to be desired at this point."
"This product comes up against other products available that are marketed better but the other products that it's in competition with are a single product and this is one of IBM products. If it could be marketed as more for competitors I think that's where it comes short."
"The interface could be more user-friendly."
"Replication services would be nice. If these could be enhanced to be always on so multiple storage backup services could be added as a cluster pool. This would provide a better availability service."
"Technical support could be improved."
"They took some of the funding off of it for a while. Therefore, instead of being a market leader, they took their position for granted. Then some competitors developed new bells and whistles that they advertise, and due to that lag a few years ago, there are not the resources to explain the differences."
"I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup."
"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."
"The barrier to entry should be smaller. Their ICB (Infrascale Cloud Backup) requires a minimum of one terabyte and the IBDR (Infrascale Backup & Disaster Recovery) requires one terabyte. It would be better if they could do 500 gigabytes. I don't always want to purchase terabytes at a time, although those are different products than what we've been talking about."
"The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it."
"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."
"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."
"The price could perhaps be lower as well."
"Our cost is around $20,000 per month. The previous year, it was around $30,000 per month. It now costs less because Commvault changed the licensing type for providers."
"Our yearly cost is around €20,000... The cost is based on the number of users and the amount of data. They sell it per terabyte."
"There is a bit of cost involved with signing up the entire solution. It's not a cheap solution."
"Commvault licensing is a perpetual license so only the support is being renewed yearly."
"The complete license gives us options for all the features. Commvault does not license based on storage or the management components. It can integrate with any storage vendor. That means that when we are out of storage and need more, we can integrate without additional licensing. In my opinion, Commvault needs to reduce the licensing cost by 20 to 40 percent to make it cost-efficient."
"We went from Veritas NetBackup to Commvault. We switched due to upfront licensing and costs. We have more visibility into what we're actually purchasing. It seemed like, overall, the cost of Commvault was cheaper."
"It is cheaper than Veeam."
"The licensing fees are between $8,000 and $10,000 per year."
"IBM provides an open license policy, which is more like a gentlemen's agreement."
"One can go with either a PVU licensing model or a capacity based licensing model. Either solution does not block the usage, if over used."
"It is fairly reasonable as compared to other solutions in the market."
"We have capacity licensing. We use the front end. The capacity licensing is pretty okay on the licensing price. I used to use the old PVU-based licensing in the early environment, but now we use capacity-based licensing."
"It is really expensive. Its price is not good for Latin America. Its price is good for the United States or Europe."
"It is expensive."
"The solution is expensive."
"Our licensing fees are billed every four months."
"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
"It's only in the cloud and there are no extra fees. You just pay for your storage, for the space that you need to use. As an MSP, you can allocate space to clients as you need to."
"The licensing is based on how much data you have plus what appliances you need."
"The pricing is fair, and they are interested in working with MSPs as part of their market."
"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."
Commvault can help you transform your data into a powerful strategic asset, with data protection and information management solutions that enable you to protect, access and use all of your data anywhere and anytime.
Infrascale is an enterprise-grade disaster recovery solution that provides rapid failover to a second site with
the flexibility to boot from the appliance or cloud. Delivered as a physical or virtual appliance and includes
DR software – it’s DR, your way.
With the average cost of downtime ranging from $8,000 for small business and $700,000 for enterprises, it has become mission critical for CIOs and CEOs to re-evaluate their application and site failover capabilities. Infrascale minimizes the risk of downtime at a price that will make your CFO smile.
Infrascale allows IT to stop buying and managing disparate hardware and software to solve their DR and backup needs. An administrative dashboard, accessible from any browser or device, makes it easy to recover mission critical applications and systems with push-button simplicity.
IBM Spectrum Protect is ranked 12th in Backup and Recovery Software with 28 reviews while Infrascale Backup & Disaster Recovery is ranked 20th in Backup and Recovery Software with 6 reviews. IBM Spectrum Protect is rated 7.8, while Infrascale Backup & Disaster Recovery is rated 9.0. The top reviewer of IBM Spectrum Protect writes "Great stability, reliability, and scalability, but very difficult to manage and get support". On the other hand, the top reviewer of Infrascale Backup & Disaster Recovery writes "If the physical hardware has a problem, then we can utilize this appliance, turn on the virtual machine, and carry on running the business while correcting the issue". IBM Spectrum Protect is most compared with IBM Spectrum Protect Plus, Veeam Backup & Replication, Azure Backup, Rubrik and Dell EMC PowerProtect DD (Data Domain), whereas Infrascale Backup & Disaster Recovery is most compared with Veeam Backup & Replication, Datto Cloud Continuity, Veeam ONE, Unitrends and Zerto.
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