Most Helpful Review
With data deduplication and compression, we are reducing our overall storage footprint for our disk histories
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
It's a complete software that can protect all the main applications. Perhaps that's the feature I like most. The integration with the NetApp and other apps is also very nice.
It's very stable.
We are using a KVM system in our cloud, and this solution works very well with it.
It's the leader in backup and archiving.
It is much more scalable and flexible than everything else in the market.
In the VM, we have Live Recovery, Live Mount, and Live Sync.
Global deduplication and the indexing of the data object are the most valuable features. It saves costs on the product side by doing compression and deduplication. It will help you and make your life easy to reach the data that you need within the minimum downtime when it's required.
It's an enterprise product. It's a stable product. We have good support. Almost all databases are in the scope.
This solution has improved our organization through better file and database recovery.
The fact that we can take the backup straight onto tape is the most valuable feature.
The most valuable features are compression and de-duplication.
The best part of this solution is that it just works.
The product is very stable.
It is a very mature product.
We optimize our costs of media and storage use, thanks to the Incremental Forever backup. The TDP software provides us many ways to protect our data, so we don't need to use monstrous scripts for doing backups now.
I love the TDP for VMware because of the web interface and the possibilities provided by this tool. It's amazing.
When it comes to recovering what you need from a backup, it's really easy. You just drill through the directory, find the file and the date that you want, and click to recover. You then pick the directory you want to save it in. Usually, it takes a minute or two and it's done. It's quick and easy.
It does automated tests to the systems to make sure that you could spin them up if you needed to. And if something doesn't come back up in those tests, we get a notification saying the system didn't come back up.
From a disaster-recovery point of view, one of the things I really like is that I can test the virtual copy of the physical server on a test network and compare the servers side-by-side, without interfering with the production network. So I can see and make sure that the latest copy of the server is the physical copy of the server, without interfering with production.
It's easy to implement, easy to spin up, easily configurable, to drop-in appliances and network. There wasn't a lot of time needed to spin it up.
One of the biggest features is that, even on the absolutely run-of-the-mill box, if I lose any one of my servers I can automatically bring it up virtually on the physical onQ Quorum device.
The biggest feature is being able to do a file recovery to the original server. That is extremely useful and has saved us a few times when we've had ransomware. In some of those cases, people's computers were locked down by viruses which spread to things they had access to, including server shares. But we were easily able to just restore to four hours prior, instead of a day or two or more ago.
Being able to spin up a machine in a sandbox is amazing because it allows us to test things that we otherwise would not be able to do.
The most valuable feature is spinning up a ready-to-go VM in a test or production environment that is based on a backup stored on the Quorum device.
I think the one thing that could be improved is the customer experience. The interface should be more user friendly.
The back of virtual machines needs improvement. I know they're working on it. They're always doing new things but I think they still have a little bit more to do.
This solution can be complex and difficult to administer because it supports all of the many platforms, so it would help if they could simplify it.
Its competitor, Veeam, includes backup and replication in the same product. I don't know if Commvault has it or not, but they should if they don't.
Support for this product needs to be improved because I have seen a couple of cases where it is taking more than the required time to solve issues.
We previously had difficulty with the support being foreign.
The setup is not that straightforward or easy. Even the documentation is not generic or public like other products. You have to be a partner or you have to have a specific account and download it from the vendor themselves.
You need quite a lot of human resources to maintain a Commvault environment, to keep it operational. Also, it would be nice to if there were an easier way set up some Commvault components.
The deduplication must be perfect, and thus should be improved.
We cannot take VMware backups for our banking data center environment.
In the next version of the solution, I would like to see cloud support.
The user interface needs to be improved.
Sometimes we experience trouble with the backup transfer of the control files.
This solution does not have good support for virtualization and a hyper-converged environment.
The Hyper-V and SQL Server backup could be improved. In the 2016 version there was a significant improvement, but I think IBM has a big challenge with these technologies.
A lot of my customers always ask for legal holds, especially on email.
The one thing they could do is some tweaking on the web solution that's supposed to monitor everything from one page, rather than having to bring each server up on its own webpage. It doesn't always accurately show what the system's state is at the time, and we have to restart that process now and then.
One thing that could be done to improve it would be a single pane of glass for doing disaster recovery testing, where I could have remote consoles in one place... I still have to go to each location in a browser and then bring up the console. I'd like to see them integrate that into a single pane of glass so I don't have to go to each server.
It feels to me like it's going to be a little bit more work than I originally anticipated when upgrading the appliance. I haven't done that yet so I can't speak from true experience, but I went through the project plan and it feels to me like there's quite a number of pieces and components and things that have to be done. Quorum is going to manage the rollout, but in starting the initial conversation there were a lot of unanswered questions
I would really like it if they followed comparable products from other vendors and had an option where you could offload to tape. I know it sounds incredibly antiquated, but the benefit I see is that there would be a better air gap than you have with backing up to an online source.
There seems to be a lack of technicians. Sometimes they are very busy and I don't hear back for a day or two. The technicians they have are great. They are fantastic, but it seems difficult, at times, to get in contact with anyone.
At times the email notifications don't go out, but a quick reset always fixes that problem.
We found that some of the live SQL databases we were backing up would be inconsistent when we would restore them.
I don't love the scheduler, as I think that interface could use an overhaul.
Pricing and Cost Advice
The price could perhaps be lower as well.
In my experience, compared to solutions like Veritas and Veeam, while they do have their technical pluses and minuses, Commvault can save you on average forty percent initially, and then twenty to twenty-five percent annually.
Compared to other competitors and vendors the pricing is fair.
The licensing fees are on a yearly basis, which for us it is about R400,000 (approximately $27,000 USD).
The pricing is a little expensive for our current employer, so they want to move to a cheaper solution.
The pricing of the solution is high in comparison to other products on the market. For example, IBM and Symantec have less costly options.
The product is low cost. It is very cool when we design it to using licensing based on post capacity.
There may be an advantage to going with IBM in terms of pricing. They have a pay-as-you-grow policy, so there is no need to take one license for the entire datacenter. You can start with small licenses and then grow, and pay, as you use more.
The different license models can give good benefits to the end customer.
Regarding retro-compatibility of the product between versions, your data is always available and the ROI is unquestionable.
The licensing is varied. If we have small environments (not many TB being managed) it is best to license by PVUs (depending on the number of cores of the machine). If we manage many TBs we look at licensing by capacity which allows us to use all the agents of the product.
The initial expenditure for us was a little under $40,000 for the recent renewal. For the first three years after that, other than electricity, there's no cost. After that, their support contract has to be renewed annually. We spent close to $6,000, between the two offices, for support.
The pricing is about $1,400 a month. It's a little bit on the higher side. But it's one of those situations where time is valuable for me. So if it costs a little bit more money for me to have a solution that just works and requires less of my day-to-day management, I'm willing to pay a little bit more.
The total for our current solution's licensing is about $14,000 for 12 servers for three years.
The cost is higher than other software and services, but it is an absolute must-have.
When we first got the Quorum the licensing was different.
We have never questioned whether it is worth it because it so obviously is a great value.
The licensing is based on how many nodes I want to be able to run as a virtualized recovery.
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Also Known As
|IBM TSM, IBM Tivoli Storage Manager||OnQ|
Commvault can help you transform your data into a powerful strategic asset, with data protection and information management solutions that enable you to protect, access and use all of your data anywhere and anytime.
|IBM Spectrum Protect (Tivoli Storage Manager) is a data protection platform that gives enterprises a single point of control and administration for backup and recovery. It is the flagship product in the IBM Spectrum Protect (Tivoli Storage Manager) family. It enables reliable, cost effective backups and fast recovery for virtual, physical and cloud environments of all sizes.|
Quorum onQ is the global leader in 1-click instant recovery, providing full immediate recovery of your critical systems after any storage, system or site failure. It does this by automatically maintaining up-to-date, ready-to-run virtual machine clones of your physical and virtual servers stored on a dedicated appliance – clones that will transparently take over for failed servers within minutes.
Learn more about Commvault
Learn more about IBM Spectrum Protect
Learn more about Quorum OnQ
|Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, Alliant Credit Union, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company||CERN, Einstein Healthcare, Nyherji, Allianz Australia, TZM, ABT Online, NCT, Kindred Healthcare Inc., Cobalt Iron, TransGrid, Baptist Health of Northeast Florida, Cash America, Piedmont Healthcare, RWGV, Arkansas Tech University, British Columbia Institute of Technology||LCL Bulk Transport|
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