Compare IBM Tivoli Asset Management for IT vs. ServiceNow

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Find out what your peers are saying about ServiceNow, Device42, BMC and others in IT Asset Management. Updated: May 2021.
511,607 professionals have used our research since 2012.
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Pricing and Cost Advice
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"The mandatory minimum is US$ 20,000 for licensing.""The licenses are expensive.""The setup cost is high compared to others, especially when the scope is not fixed.""I am from Brazil. For Latin American markets, ServiceNow is very expensive as compared to other vendors, such as VMware.""$230 per user.""It is very expensive because it is a big organization. You have to pay for additional things.""ServiceNow tends to be a little bit more expensive as compared to BMC Helix ITSM.""There are licensing fees."

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Top Answer: : There is several difference between in Service and BMC Helix ITSM As BMC Helix ITSM is a fully internationalized environment: one can localize the labels, messages (system-generated messages)… more »
Top Answer: I think the technical support is pretty good. They can be a little bit slow sometimes, but overall I think they're good.
Top Answer: Our licensing is on a yearly basis. We normally end up doing a true-up payment because we tend to acquire more people and use more licenses.
Ranking
14th
out of 40 in IT Asset Management
Views
608
Comparisons
487
Reviews
0
Average Words per Review
0
Rating
N/A
1st
out of 40 in IT Asset Management
Views
55,011
Comparisons
33,773
Reviews
38
Average Words per Review
576
Rating
8.0
Popular Comparisons
Also Known As
Tivoli Asset Management for IT
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Overview
IBM Tivoli Asset Management for IT is designed to help track and manage your hardware and software IT assets, with particular emphasis on inventory, asset life-cycle management, and license management. Asset Management for IT includes inventory, asset tracking, asset reconciliation, financial management, contract management, procurement management, and, optionally, Service Level Agreement (SLA) management. This asset life-cycle functionality permits the tracking and management of IT assets through initial request, approval, procurement, contract, receipt, inventory, deployment, asset installs-moves-adds-changes (IMACs), and retirement.

Now, with the ServiceNow System of Action, every employee, customer, and machine can make requests on a single cloud platform. Every department working on tasks can assign and prioritize, collaborate, get down to root cause issues, gain real-time insights, and drive to action. Your employees are energized, your service levels improve, and you realize game-changing economics. Work at lightspeed.(TM)

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Learn more about IBM Tivoli Asset Management for IT
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Sample Customers
Migros Zurich, Tyr_ns AB, Port Otago Limited, BTC, Royal Boskalis Westminster N.V., AIG, Swedish Match, DTE Energy
AAA, AstraZeneca, Becton, Dickinson and Company, Broadcom, Christus Health, Epicor, Equinix, GE Capital, Intuit, KPMG, Loyola Marymount University, OshKosh, Quantas, RedHat, Royal Bank of Scotland, Swiss Re, U.S. Department of Energy, Safeway, Yale University, and Zillow    
Top Industries
VISITORS READING REVIEWS
Computer Software Company31%
Comms Service Provider25%
Real Estate/Law Firm7%
Government6%
REVIEWERS
Financial Services Firm17%
Computer Software Company12%
Healthcare Company12%
Manufacturing Company12%
VISITORS READING REVIEWS
Computer Software Company33%
Comms Service Provider14%
Government7%
Financial Services Firm7%
Company Size
No Data Available
REVIEWERS
Small Business19%
Midsize Enterprise13%
Large Enterprise68%
VISITORS READING REVIEWS
Small Business13%
Midsize Enterprise12%
Large Enterprise76%
Find out what your peers are saying about ServiceNow, Device42, BMC and others in IT Asset Management. Updated: May 2021.
511,607 professionals have used our research since 2012.

IBM Tivoli Asset Management for IT is ranked 14th in IT Asset Management while ServiceNow is ranked 1st in IT Asset Management with 40 reviews. IBM Tivoli Asset Management for IT is rated 0.0, while ServiceNow is rated 8.0. On the other hand, the top reviewer of ServiceNow writes "Solid, highly scalable, and has got all the features, but needs better reporting, a graphical interface for resource management, and the ability to turn on and off portions of Project Management". IBM Tivoli Asset Management for IT is most compared with BigFix, SCCM, AWS License Manager, Snow License Manager and BMC Helix Discovery, whereas ServiceNow is most compared with BMC Helix ITSM, Pega BPM, BMC Remedyforce, Appian and Microsoft PowerApps.

See our list of best IT Asset Management vendors.

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