"IBM Tivoli Asset Management for IT is a user-friendly solution that has a good user interface."
"The discovery is excellent. It is agent-based, and it can also operate without one as long as there is an inventory source, such as SCCM. It may take data from the SCCM and normalize it to provide a very clear idea of what the hardware is, what software is running on it, what versions of that software are available, when is the end-of-life, and when they are no longer supported. All of that information is available."
"The solution’s initial setup is complex and technical support is not good enough."
"The support is an area that can be improved. As resellers, we are doing the first-level support because we have trained certified engineers, and we provide support. Because we are in India and they do not have a support center in India, the turnaround time for tickets could be improved. We have to rely on Australia for support."
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IBM Tivoli Asset Management for IT is ranked 12th in License Management with 1 review while Snow License Manager is ranked 3rd in License Management with 1 review. IBM Tivoli Asset Management for IT is rated 7.0, while Snow License Manager is rated 8.0. The top reviewer of IBM Tivoli Asset Management for IT writes "A user-friendly solution that has a good user interface, but its technical support is not good enough". On the other hand, the top reviewer of Snow License Manager writes "Effortless, rapid installation, and offers good visibility". IBM Tivoli Asset Management for IT is most compared with BigFix, ServiceNow, Microsoft Configuration Manager and BMC Helix Discovery, whereas Snow License Manager is most compared with BMC Remedy and AWS License Manager.
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