We performed a comparison between IBM Tivoli Business Service Manager and OpenText Operations Bridge based on real PeerSpot user reviews.
Find out what your peers are saying about BMC, ServiceNow, Microsoft and others in Event Monitoring."The most valuable feature of this solution is the efficiency."
"Purely, its flexibility is the most valuable aspect. It is hugely configurable."
"The initial setup is pretty straightforward. It's not complex at all."
"OpsBridge has good event correlation facilities and root-cause identification algorithms."
"It has greatly reduced the number and duration of outages as support teams are notified immediately when something goes wrong or even before something breaks."
"The broad integration possibilities, I'd say, with any kind of product, are probably the most valuable feature."
"It has the capability to display overall health of the infrastructure and is very useful for executive reports on the health of the infrastructure."
"The Performance Manager provides great insight into our systems' performance."
"We haven't faced any stability issues. There hasn't been any crashes or glitches."
"This application should be made easier to use because it usually needs training and it is not easy to operate."
"I'm not aware of areas that need improvement."
"The deployment of agents on new CI should be improved. There should be some kind of automation to directly deploy them from the console. It can maybe have some more AI functions because most of the other tools are going in that direction."
"Installing and upgrading the HPOM and Operations Agent software is not always easy and the process can be quite fragile. Once it is running, it is very quick and stable, but an upgrade can quite easily break something or terminate unexpectedly."
"The service takes a very long time to start and it requires a lot of resources."
"We are waiting for quicker release cycles. Also containerized upgrade, so that you don't have to bring a system entirely down to make a minor upgrade, in fact, or a minor patch."
"The setup process can get a little bit complex."
"The pricing could be improved."
"The price is quite expensive, and because of this, we may try another solution."
Earn 20 points
IBM Tivoli Business Service Manager is ranked 15th in Event Monitoring while OpenText Operations Bridge is ranked 8th in Event Monitoring with 44 reviews. IBM Tivoli Business Service Manager is rated 7.6, while OpenText Operations Bridge is rated 7.8. The top reviewer of IBM Tivoli Business Service Manager writes "The most valuable feature for my team is the ability to taken event feeds from all/any source tool and put them in a single pane of glass. It's being replaced for our work by another Tivoli tool". On the other hand, the top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". IBM Tivoli Business Service Manager is most compared with , whereas OpenText Operations Bridge is most compared with SCOM, OpsRamp, BMC Helix Monitor, Splunk Enterprise Security and IBM Tivoli NetCool OMNIbus.
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