Compare IBM Tivoli Business Service Manager vs. Operations Bridge

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Most Helpful Review
Find out what your peers are saying about Microsoft, BMC, ScienceLogic and others in Event Monitoring. Updated: June 2021.
511,307 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The most valuable feature of this solution is the efficiency."

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"We use the on-premises version to monitor our systems and manage emails. All our systems use Operations Bridge, especially the critical systems.""The most valuable features of the solution are its grouping scripts and event focus.""We haven't faced any stability issues. There hasn't been any crashes or glitches.""OpsBridge has good event correlation facilities and root-cause identification algorithms.""The correlation feature is the most used feature. It allows you to correlate events from different sources and have more meaningful events."

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Cons
"This application should be made easier to use because it usually needs training and it is not easy to operate."

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"It is a very complicated product. It's difficult to manage. Nowadays, products are very easy to manage, deploy, and integrate, but Operations Bridge is very complicated to manage.""In a future release, we would like an improved upgrade process. When you upgrade it now, it first uninstalls everything and then reinstalls all the packages, which means any customization that you've done in the directories on the surface disappears.""The price is quite expensive, and because of this, we may try another solution.""The solution is overall "heavy", requiring multiple servers, even without HA.""The deployment of agents on new CI should be improved. There should be some kind of automation to directly deploy them from the console. It can maybe have some more AI functions because most of the other tools are going in that direction."

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Pricing and Cost Advice
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"As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."

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Top Answer: The correlation feature is the most used feature. It allows you to correlate events from different sources and have more meaningful events.
Top Answer: Licensing is still difficult to comprehend despite numerous improvements over the years and it is easy to incorrectly license the product. This should be improved. My advice is to do your licensing… more »
Top Answer: The deployment of agents on new CI should be improved. There should be some kind of automation to directly deploy them from the console. It can maybe have some more AI functions because most of the… more »
Ranking
10th
out of 19 in Event Monitoring
Views
298
Comparisons
161
Reviews
1
Average Words per Review
203
Rating
8.0
8th
out of 19 in Event Monitoring
Views
1,513
Comparisons
732
Reviews
4
Average Words per Review
472
Rating
7.3
Popular Comparisons
Also Known As
Tivoli Business Service Manager, BSM
Micro Focus Operations Bridge, HPE Ops Bridge, HPE Operations Bridge
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Overview
IBM Tivoli Business Service Manager monitors business services and tracks them against business objectives and technology infrastructures. It shows the operational status of services using prebuilt reports, scorecards and dashboards for fast data analysis. Tivoli Business Service Manager helps you assess service levels throughout an organization for more effective service management.

Micro Focus Operations Bridge provides the ability to sense, analyze and adapt to manage IT services that support digital business. With advanced event correlation, log intelligence, predictive analytics and automation you can remediate issues across all your technologies to prioritize business targets. Micro Focus Operations Bridge consolidates events, metrics, and topology from Micro Focus and 3rd party data collectors, applies correlation across these using a dynamically updated IT service model to accelerate root cause determination and will trigger automatic remediation.

Offer
Learn more about IBM Tivoli Business Service Manager
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Sample Customers
SSGC
GE Money Bank, Bank AlJazira, Tech Mahindra
Top Industries
VISITORS READING REVIEWS
Computer Software Company42%
Comms Service Provider22%
Insurance Company12%
University6%
REVIEWERS
Financial Services Firm38%
Comms Service Provider31%
Government15%
Computer Software Company8%
VISITORS READING REVIEWS
Computer Software Company34%
Comms Service Provider26%
Government9%
Retailer5%
Company Size
No Data Available
REVIEWERS
Small Business22%
Midsize Enterprise19%
Large Enterprise59%
Find out what your peers are saying about Microsoft, BMC, ScienceLogic and others in Event Monitoring. Updated: June 2021.
511,307 professionals have used our research since 2012.

IBM Tivoli Business Service Manager is ranked 10th in Event Monitoring with 1 review while Operations Bridge is ranked 8th in Event Monitoring with 5 reviews. IBM Tivoli Business Service Manager is rated 8.0, while Operations Bridge is rated 7.2. The top reviewer of IBM Tivoli Business Service Manager writes "Good technical support, and efficient for working with business data". On the other hand, the top reviewer of Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". IBM Tivoli Business Service Manager is most compared with CA OPS MVS Event Management and Automation, SCOM and IBM Tivoli NetCool OMNIbus, whereas Operations Bridge is most compared with Micro Focus Operations Manager, SCOM, BMC TrueSight Operations Management, IBM Tivoli NetCool OMNIbus and PagerDuty.

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