Compare IBM Tivoli Business Service Manager vs. Operations Bridge

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Most Helpful Review
Use IBM Tivoli Business Service Manager? Share your opinion.
Find out what your peers are saying about Microsoft, BMC, Zenoss and others in Event Monitoring. Updated: August 2020.
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Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
The most valuable feature of this solution is the efficiency.

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We haven't faced any stability issues. There hasn't been any crashes or glitches.The most valuable features of the solution are its grouping scripts and event focus.We use the on-premises version to monitor our systems and manage emails. All our systems use Operations Bridge, especially the critical systems.

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Cons
This application should be made easier to use because it usually needs training and it is not easy to operate.

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The price is quite expensive, and because of this, we may try another solution.In a future release, we would like an improved upgrade process. When you upgrade it now, it first uninstalls everything and then reinstalls all the packages, which means any customization that you've done in the directories on the surface disappears.It is a very complicated product. It's difficult to manage. Nowadays, products are very easy to manage, deploy, and integrate, but Operations Bridge is very complicated to manage.

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Questions from the Community
Top Answer: The most valuable feature of this solution is the efficiency.
Top Answer: The price is a little bit expensive, but still acceptable compared to other products in the market.
Top Answer: This application should be made easier to use because it usually needs training and it is not easy to operate.
Top Answer: We haven't faced any stability issues. There hasn't been any crashes or glitches.
Top Answer: The solution itself is quite expensive. We did have to pay extra for technical support when we purchased the solution, however. It was included in the price.
Top Answer: I can't think of any features the solution is lacking. Technical support is very poor. They should work to create a more helpful service when issues appear and clients need to reach out. The price is… more »
Ranking
11th
out of 21 in Event Monitoring
Views
281
Comparisons
155
Reviews
1
Average Words per Review
203
Avg. Rating
8.0
9th
out of 21 in Event Monitoring
Views
1,881
Comparisons
873
Reviews
3
Average Words per Review
426
Avg. Rating
7.0
Popular Comparisons
Compared 22% of the time.
Also Known As
Tivoli Business Service Manager, BSMMicro Focus Operations Bridge, HPE Ops Bridge, HPE Operations Bridge
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IBM
Micro Focus
Overview
IBM Tivoli Business Service Manager monitors business services and tracks them against business objectives and technology infrastructures. It shows the operational status of services using prebuilt reports, scorecards and dashboards for fast data analysis. Tivoli Business Service Manager helps you assess service levels throughout an organization for more effective service management.

Micro Focus Operations Bridge provides the ability to sense, analyze and adapt to manage IT services that support digital business. With advanced event correlation, log intelligence, predictive analytics and automation you can remediate issues across all your technologies to prioritize business targets. Micro Focus Operations Bridge consolidates events, metrics, and topology from Micro Focus and 3rd party data collectors, applies correlation across these using a dynamically updated IT service model to accelerate root cause determination and will trigger automatic remediation.

Offer
Learn more about IBM Tivoli Business Service Manager
Learn more about Operations Bridge
Sample Customers
SSGCGE Money Bank, Bank AlJazira, Tech Mahindra
Top Industries
No Data Available
REVIEWERS
Financial Services Firm38%
Comms Service Provider31%
Government15%
Energy/Utilities Company8%
VISITORS READING REVIEWS
Computer Software Company45%
Comms Service Provider15%
Media Company6%
Government6%
Find out what your peers are saying about Microsoft, BMC, Zenoss and others in Event Monitoring. Updated: August 2020.
437,064 professionals have used our research since 2012.
IBM Tivoli Business Service Manager is ranked 11th in Event Monitoring with 1 review while Operations Bridge is ranked 9th in Event Monitoring with 3 reviews. IBM Tivoli Business Service Manager is rated 8.0, while Operations Bridge is rated 7.0. The top reviewer of IBM Tivoli Business Service Manager writes "Good technical support, and efficient for working with business data". On the other hand, the top reviewer of Operations Bridge writes "Powerful soft but expensive and poor support". IBM Tivoli Business Service Manager is most compared with CA OPS MVS Event Management and Automation and SCOM, whereas Operations Bridge is most compared with Micro Focus Operations Manager, SCOM, BMC TrueSight Operations Management and IBM Tivoli NetCool OMNIbus.

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