We performed a comparison between IBM Tivoli Composite Application Manager and New Relic based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."IBM's main value lies in its integration with its own technologies, which can be seen as a benefit in environments where IBM products are extensively used."
"The solution is very stable. We never had any issues with stability."
"As New Relic is already integrated with Drupal, we can get our projects done with best practice and with the best value that we believe in."
"The most valuable feature is the New Relic APM module to deep-dive into the application, to get bottlenecks to the surface, and to improve application performance. Also, the New Relic Insights module creates a real-time dashboard on application performance to create awareness for the DevOps team."
"The integration and configuration of New Relic is straightforward and easy."
"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."
"The VPN is one of the solution's most valuable features for us."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"They have baseline level alerting."
"Server uptime is its most valuable feature."
"The user interface was not good."
"The installation process is difficult, requiring continuous support and specialist expertise due to our limited knowledge of managing it effectively."
"It is complicated, especially in how you interpret the data that it provides. If it had a bit more canned, out-of-the-box features, especially some of the reporting features, that would be more useful."
"The deployment process could be improved."
"It is very difficult to award the service level cycles at an endpoint level."
"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
"Real-user monitoring would be helpful as it would help me to really understand the client-side performance of the application."
"The price needs improvement."
"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow."
"Documentation could be improved in New Relic APM, so users would have more clarity on configuring the dashboard. If New Relic gave better guidelines, users would find it easier to understand the metrics and features of New Relic APM. Another area for improvement is integration with Kubernetes. Currently, the process isn't user-friendly. It's challenging and lacks documentation for users to understand how to integrate New Relic APM with Kubernetes quickly. With multiple levels of Kubernetes dockers and other DBs on different clouds, it's tricky to gather all into New Relic APM on a single dashboard. What I'd like to see in the next version of New Relic APM is a single dashboard where you can easily view which applications fall under specific APMs. If there's a search feature where you can type in a keyword to find out if an APM is related to a particular application, that would be great."
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IBM Tivoli Composite Application Manager is ranked 53rd in Application Performance Monitoring (APM) and Observability with 2 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 151 reviews. IBM Tivoli Composite Application Manager is rated 6.6, while New Relic is rated 8.6. The top reviewer of IBM Tivoli Composite Application Manager writes "Integrates well with IBM technologies, but it's outdated and lacks essential features". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". IBM Tivoli Composite Application Manager is most compared with Dynatrace, IBM Application Performance Management and Azure Monitor, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor.
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