Anonymous UserIT Operations Manager at 3M Company
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The solution is very stable. We never had any issues with stability."
"The modeling required to setup ITSI has been very helpful in providing us a better understanding and a logical view of our services. The modeling is flexible and can be as granular or high level as our needs dictate."
"The most valuable features are the agility, being able to ingest many data sources with no limitation on capacity."
"We liked the built-in calculation of health scores."
"The flexibility to develop and consolidate many solutions into one platform is great."
"The user interface was not good."
"ITSI could benefit from a security model that would allow operations team members to get involved in model building, KPI implementation, and model maintenance, while maintaining appropriate segregation of duties."
"The problem becomes the price, as Splunk is an expensive product."
"We also faced challenges relating to UI development."
"Some of our customers occasionally require the development of the connectors when there are no native connectors so that we can develop in Python or for customer slash comments as well. If they could adjust that, it would be ideal."
"I would prefer that the price be reduced, as it would be easier to implement it and to sell it."
Earn 20 points
Splunk IT Service Intelligence (ITSI) enables IT and service leaders to prevent issues before they impact customers. Unlike traditional monitoring and analytics solutions that aggravate IT complexity, ITSI correlates and applies machine learning to all metric, event and trace data for 360 service monitoring, predictive alerting, and streamlined event management.
IBM Tivoli Composite Application Manager is ranked 40th in Application Performance Management (APM) with 1 review while Splunk IT Service Intelligence (ITSI) is ranked 19th in Application Performance Management (APM) with 4 reviews. IBM Tivoli Composite Application Manager is rated 7.0, while Splunk IT Service Intelligence (ITSI) is rated 8.6. The top reviewer of IBM Tivoli Composite Application Manager writes "A stable solution with an easy setup but a poor interface". On the other hand, the top reviewer of Splunk IT Service Intelligence (ITSI) writes "Monitoring and analytics with comprehensive visibility, is agile, and integrates well, but the price can be reduced". IBM Tivoli Composite Application Manager is most compared with IBM Application Performance Management, BMC TrueSight Operations Management, Azure Monitor, Dynatrace and AppDynamics, whereas Splunk IT Service Intelligence (ITSI) is most compared with Dynatrace, SignalFx, SolarWinds NPM, Loom Systems and Moogsoft.
See our list of best Application Performance Management (APM) vendors.
We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.