We performed a comparison between IBM Tivoli NetCool Impact and IDERA SQL Diagnostic Manager for SQL Server based on real PeerSpot user reviews.
Find out what your peers are saying about BMC, ServiceNow, Microsoft and others in Event Monitoring."The solution is great at being able to fetch almost any kind of file."
"It is easy to integrate with other models such as Oracle, other systems, external systems, and to reach events."
"This product allows us to make use of open-source products, including running Java code."
"The most valuable feature that comes with Netcool/Impact is the ISPF APA support. It is inherent to Netcool/Impact, so I can use the ISPF of any other product, which I can invoke and consume through Impact, and do integrations, which is great. I run the Netcool desktop application so I can integrate with other applications in the ticketing system. It's a great ability being able to invoke ISPF and integrate."
"We're able to diagnose issues prior to their actually becoming issues. Without the alerting, we wouldn't have a clue as to what was going to happen. With the alerting, it gives us a heads-up that a specific threshold has been met, and we need to take specific action."
"The most valuable features are disk space projections for planning, and also the Snapshotting ability, to look back in time, to see what was going on the server at a particular time. It's basically the output of an sp_who2."
"Memory and CPU utilization features are good."
"SQL DM made troubleshooting much easier and allowed multiple people to look into an issue with confidence."
"The ability to go back and look at historical data is the most valuable feature."
"Monitors and alerts on our mission critical instances in real-time on a 24/7 basis."
"The best part of SQL DM is the ability to customize alerts and counters. This allows our team to find an issue then alert on the issue at a granular level."
"Stability-wise, this product needs to be improved."
"IBM is not investing in the development of the on-premise version of this solution."
"The solution is somewhat complicated. It's not exactly straightforward."
"For improvement, I'd say the dashboard and the overall GUI could use some work. Although, I don't think that there's much improvement that Netcool really needs to achieve in this area, because when we're talking GUI, Impact is able to integrate with any third-party system and it comes with ISPF APA. It's more beneficial than Netcool/OMNIbus in this respect, and it's quite easy to handle."
"It would helpful if SQL DM could mark when changes are made within the program."
"I'm going to do an upgrade which may resolve my issues, but one area for improvement is its ability to handle the amount of data that we collect with it. We're likely one of the largest installations, with over 300 servers being collected with this product, and sometimes there are gaps. That would really be my only concern, in terms of how the data is collected and stored, for consistency."
"One thing I'd like to see is the ability to view the execution plan and have the system automatically recommend potential query optimizations, especially at the query level."
"I would absolutely love to create customized dashboards but, unfortunately, they don't provide me the information that I need to create the report. The report I need is the detail or the transaction detail that's happening on those Snapshots. I'd like to be able to go back through time and search for things. I don't have that functionality, which is very disappointing. That's pretty bad and frustrating because I could query it and find out so much information about what's hitting my environment and when, but instead, they want control over it and to not give me that information. So it's encrypted. I can't pull it out and that is really bothersome."
"They can improve checking the status of the CPU, memory, and IO utilization from each task."
"We don't find that it helps us with performance monitoring and diagnostics. We find that SentryOne does that better. Also, in terms of alerts, we had to customize them dramatically so that we didn't get alerted on every little thing."
"The initial setup gives too many user rights to the server, so you have to put a user that is part administrator's group - that's the preferred way - on each server, which is kind of a risk. You want to do least privilege and you're not doing that."
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IBM Tivoli NetCool Impact is ranked 9th in Event Monitoring with 4 reviews while IDERA SQL Diagnostic Manager for SQL Server is ranked 12th in Event Monitoring with 9 reviews. IBM Tivoli NetCool Impact is rated 7.8, while IDERA SQL Diagnostic Manager for SQL Server is rated 8.0. The top reviewer of IBM Tivoli NetCool Impact writes "Supports APA through ISPF and lets us easily integrate with other apps for ticketing purposes". On the other hand, the top reviewer of IDERA SQL Diagnostic Manager for SQL Server writes "Proactively alerts us on a wide variety of issues, but it has not scaled out well with our large environment". IBM Tivoli NetCool Impact is most compared with IBM Tivoli NetCool OMNIbus, ScienceLogic and IDERA SQL Safe Backup, whereas IDERA SQL Diagnostic Manager for SQL Server is most compared with SolarWinds Database Performance Analyzer, Quest Spotlight, Redgate SQL Toolbelt, Quest Foglight for Databases and SQL Sentry.
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