We performed a comparison between IBM Tivoli NetCool Impact and OpenText Operations Bridge based on real PeerSpot user reviews.
Find out what your peers are saying about BMC, ServiceNow, Microsoft and others in Event Monitoring."The most valuable feature that comes with Netcool/Impact is the ISPF APA support. It is inherent to Netcool/Impact, so I can use the ISPF of any other product, which I can invoke and consume through Impact, and do integrations, which is great. I run the Netcool desktop application so I can integrate with other applications in the ticketing system. It's a great ability being able to invoke ISPF and integrate."
"This product allows us to make use of open-source products, including running Java code."
"The solution is great at being able to fetch almost any kind of file."
"It is easy to integrate with other models such as Oracle, other systems, external systems, and to reach events."
"I've found the solution to be very scalable."
"You can create an application topology that shows relationships between different components."
"The most valuable features of the solution are its grouping scripts and event focus."
"It has the capability to display overall health of the infrastructure and is very useful for executive reports on the health of the infrastructure."
"It is stable."
"OpsBridge has good event correlation facilities and root-cause identification algorithms."
"The preloaded rules and ways to monitor your systems are a must."
"Purely, its flexibility is the most valuable aspect. It is hugely configurable."
"For improvement, I'd say the dashboard and the overall GUI could use some work. Although, I don't think that there's much improvement that Netcool really needs to achieve in this area, because when we're talking GUI, Impact is able to integrate with any third-party system and it comes with ISPF APA. It's more beneficial than Netcool/OMNIbus in this respect, and it's quite easy to handle."
"The solution is somewhat complicated. It's not exactly straightforward."
"IBM is not investing in the development of the on-premise version of this solution."
"Stability-wise, this product needs to be improved."
"The latest versions of the service reporting dashboards need improvement, such as service modeling."
"The initial setup is a little bit complex."
"We are waiting for quicker release cycles. Also containerized upgrade, so that you don't have to bring a system entirely down to make a minor upgrade, in fact, or a minor patch."
"The pricing is a bit expensive for smaller companies."
"Our issues are largely support related due to where we are and the knowledge base that we have here. This issue relates both HPE in general and to the technical products."
"The pricing could be improved."
"The deployment of agents on new CI should be improved. There should be some kind of automation to directly deploy them from the console. It can maybe have some more AI functions because most of the other tools are going in that direction."
"Implementation could be improved."
IBM Tivoli NetCool Impact is ranked 9th in Event Monitoring with 4 reviews while OpenText Operations Bridge is ranked 8th in Event Monitoring with 44 reviews. IBM Tivoli NetCool Impact is rated 7.8, while OpenText Operations Bridge is rated 7.8. The top reviewer of IBM Tivoli NetCool Impact writes "Supports APA through ISPF and lets us easily integrate with other apps for ticketing purposes". On the other hand, the top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". IBM Tivoli NetCool Impact is most compared with IBM Tivoli NetCool OMNIbus, ScienceLogic and IDERA SQL Safe Backup, whereas OpenText Operations Bridge is most compared with SCOM, OpsRamp, BMC Helix Monitor, Splunk Enterprise Security and IBM Tivoli NetCool OMNIbus.
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