Compare IBM Tivoli NetCool Impact vs. Operations Bridge

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Most Helpful Review
Find out what your peers are saying about IBM Tivoli NetCool Impact vs. Operations Bridge and other solutions. Updated: May 2021.
510,882 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The solution is great at being able to fetch almost any kind of file.""The most valuable feature that comes with Netcool/Impact is the ISPF APA support. It is inherent to Netcool/Impact, so I can use the ISPF of any other product, which I can invoke and consume through Impact, and do integrations, which is great. I run the Netcool desktop application so I can integrate with other applications in the ticketing system. It's a great ability being able to invoke ISPF and integrate."

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"We use the on-premises version to monitor our systems and manage emails. All our systems use Operations Bridge, especially the critical systems.""The most valuable features of the solution are its grouping scripts and event focus.""We haven't faced any stability issues. There hasn't been any crashes or glitches.""OpsBridge has good event correlation facilities and root-cause identification algorithms.""The correlation feature is the most used feature. It allows you to correlate events from different sources and have more meaningful events."

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Cons
"The solution is somewhat complicated. It's not exactly straightforward.""For improvement, I'd say the dashboard and the overall GUI could use some work. Although, I don't think that there's much improvement that Netcool really needs to achieve in this area, because when we're talking GUI, Impact is able to integrate with any third-party system and it comes with ISPF APA. It's more beneficial than Netcool/OMNIbus in this respect, and it's quite easy to handle."

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"It is a very complicated product. It's difficult to manage. Nowadays, products are very easy to manage, deploy, and integrate, but Operations Bridge is very complicated to manage.""In a future release, we would like an improved upgrade process. When you upgrade it now, it first uninstalls everything and then reinstalls all the packages, which means any customization that you've done in the directories on the surface disappears.""The price is quite expensive, and because of this, we may try another solution.""The solution is overall "heavy", requiring multiple servers, even without HA.""The deployment of agents on new CI should be improved. There should be some kind of automation to directly deploy them from the console. It can maybe have some more AI functions because most of the other tools are going in that direction."

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Pricing and Cost Advice
"The licensing is yearly, and although I'm happy with the pricing I do think it could be better."

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"As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."

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Questions from the Community
Top Answer: The solution is great at being able to fetch almost any kind of file.
Top Answer: The accreditation, user interface and operational views could be improved on the solution. The configuration process needs work. Everything, including the management part, could be improved. The… more »
Top Answer: Mainly we're using Impact for event engagement. We're also trying to connect from the third party database like IDSM, and fetching the data. It's for event engagements. and for looking at results… more »
Top Answer: The correlation feature is the most used feature. It allows you to correlate events from different sources and have more meaningful events.
Top Answer: Licensing is still difficult to comprehend despite numerous improvements over the years and it is easy to incorrectly license the product. This should be improved. My advice is to do your licensing… more »
Top Answer: The deployment of agents on new CI should be improved. There should be some kind of automation to directly deploy them from the console. It can maybe have some more AI functions because most of the… more »
Ranking
9th
out of 19 in Event Monitoring
Views
606
Comparisons
461
Reviews
2
Average Words per Review
665
Rating
8.0
8th
out of 19 in Event Monitoring
Views
1,513
Comparisons
732
Reviews
4
Average Words per Review
472
Rating
7.3
Popular Comparisons
Also Known As
Tivoli NetCool Impact
Micro Focus Operations Bridge, HPE Ops Bridge, HPE Operations Bridge
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Overview
IBM Tivoli Netcool Impact is an enterprise and network management software that automates the support of business-critical functions. The software helps to enrich events with business context, provides an integrated view of data from multiple sources in context and enables custom automations.

Micro Focus Operations Bridge provides the ability to sense, analyze and adapt to manage IT services that support digital business. With advanced event correlation, log intelligence, predictive analytics and automation you can remediate issues across all your technologies to prioritize business targets. Micro Focus Operations Bridge consolidates events, metrics, and topology from Micro Focus and 3rd party data collectors, applies correlation across these using a dynamically updated IT service model to accelerate root cause determination and will trigger automatic remediation.

Offer
Learn more about IBM Tivoli NetCool Impact
Learn more about Operations Bridge
Sample Customers
Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
GE Money Bank, Bank AlJazira, Tech Mahindra
Top Industries
VISITORS READING REVIEWS
Computer Software Company42%
Comms Service Provider16%
Financial Services Firm8%
Retailer6%
REVIEWERS
Financial Services Firm38%
Comms Service Provider31%
Government15%
Computer Software Company8%
VISITORS READING REVIEWS
Computer Software Company34%
Comms Service Provider26%
Government9%
Retailer5%
Company Size
No Data Available
REVIEWERS
Small Business22%
Midsize Enterprise19%
Large Enterprise59%
Find out what your peers are saying about IBM Tivoli NetCool Impact vs. Operations Bridge and other solutions. Updated: May 2021.
510,882 professionals have used our research since 2012.

IBM Tivoli NetCool Impact is ranked 9th in Event Monitoring with 2 reviews while Operations Bridge is ranked 8th in Event Monitoring with 5 reviews. IBM Tivoli NetCool Impact is rated 8.0, while Operations Bridge is rated 7.2. The top reviewer of IBM Tivoli NetCool Impact writes "Supports APA through ISPF and lets us easily integrate with other apps for ticketing purposes". On the other hand, the top reviewer of Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". IBM Tivoli NetCool Impact is most compared with IBM Tivoli NetCool OMNIbus, BigPanda, ScienceLogic and PagerDuty, whereas Operations Bridge is most compared with Micro Focus Operations Manager, SCOM, BMC TrueSight Operations Management, IBM Tivoli NetCool OMNIbus and PagerDuty. See our IBM Tivoli NetCool Impact vs. Operations Bridge report.

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