Compare IBM Tivoli NetCool Impact vs. PagerDuty

Cancel
You must select at least 2 products to compare!
Most Helpful Review
Use IBM Tivoli NetCool Impact? Share your opinion.
Find out what your peers are saying about Microsoft, BMC, Zenoss and others in Event Monitoring. Updated: August 2020.
438,043 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The solution is great at being able to fetch almost any kind of file."

More IBM Tivoli NetCool Impact Pros »

"The most valuable feature is definitely the flexibility of the schedule. The mobile app is quite also good for what we do: for receiving alerts, acknowledging, assigning, adding new responders. It has rich features for our needs.""A cool feature is that it helps us to understand the flow of the alert. If the alert was coming to the current on-call and he didn't catch the call or didn't notice it for any reason, it starts being escalated automatically, according to the escalation schedule, or to other teammates. You can see the flow very easily on your phone or via the website, if you want to do a post-mortem.""PagerDuty is very stable and very reliable."

More PagerDuty Pros »

Cons
"The solution is somewhat complicated. It's not exactly straightforward."

More IBM Tivoli NetCool Impact Cons »

"The solution's analytics are okay. I don't think the features, at this point, give you a lot of insights. We have actually been trying to get insights from it but it hasn't really given us a lot of extra points to explore. We were looking at the number of alerts to see where many of the alerts were coming from. We never managed to get many insights on this.""There is room for improvement with the time schedule. The way the schedule currently works is you assign all the team members in one schedule and it automatically spreads them around throughout the schedule... It would be better to be able to edit the schedule and place my team members where I want, or at least to have that option in addition to the automatic process.""Something that needs to be improved, is adding multilingual support."

More PagerDuty Cons »

Pricing and Cost Advice
Information Not Available
"The cost is quite high. But if you want to get a full-featured application and you have a big team...""Licensing costs are around $700 a month, and the only additional costs, are phone costs in some instances."

More PagerDuty Pricing and Cost Advice »

report
Use our free recommendation engine to learn which Event Monitoring solutions are best for your needs.
438,043 professionals have used our research since 2012.
Questions from the Community
Ask a question

Earn 20 points

Top Answer: A cool feature is that it helps us to understand the flow of the alert. If the alert was coming to the current on-call and he didn't catch the call or didn't notice it for any reason, it starts being… more »
Top Answer: There is room for improvement with the time schedule. The way the schedule currently works is you assign all the team members in one schedule and it automatically spreads them around throughout the… more »
Top Answer: The most common use case is the result of alerts coming from a monitoring system, like New Relic or Nagios, alerts that we define as critical. They are alerts where we need someone to get on a bridge… more »
Ranking
10th
out of 21 in Event Monitoring
Views
538
Comparisons
419
Reviews
1
Average Words per Review
498
Avg. Rating
8.0
Views
6,025
Comparisons
4,676
Reviews
4
Average Words per Review
968
Avg. Rating
8.3
Popular Comparisons
Compared 30% of the time.
Compared 18% of the time.
Compared 11% of the time.
Compared 8% of the time.
Compared 6% of the time.
Also Known As
Tivoli NetCool Impact
Learn
IBM
PagerDuty
Overview
IBM Tivoli Netcool Impact is an enterprise and network management software that automates the support of business-critical functions. The software helps to enrich events with business context, provides an integrated view of data from multiple sources in context and enables custom automations.

PagerDuty is an agile incident management solution that integrates with ITOps and DevOps monitoring stacks to improve operational reliability and agility. From enriching and aggregating events to correlating them into actionable alerts, PagerDuty streamlines the incident management lifecycle by reducing noise and resolution times. With hundreds of native integrations with operations tools, automated scheduling, advance reporting and guaranteed availability, PagerDuty is trusted by over 7,000 organizations globally to increase business and employee efficiency. The company is headquartered in San Francisco and backed by leading venture capital firms Andreessen Horowitz, Bessemer Venture Partners, Baseline Ventures, Ignition Partners and others. To try PagerDuty for free, or to get more information, visit www.pagerduty.com.

Offer
Learn more about IBM Tivoli NetCool Impact
Learn more about PagerDuty
Sample Customers
Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)40% of the Fortune 100 TrustPagerDuty. Customers include: Slack, Intuit, Zendesk, Panasonic, Pinterest, Airbnb, eHarmony, McKesson, Comcast
Top Industries
No Data Available
REVIEWERS
Financial Services Firm31%
Comms Service Provider23%
Printing Company15%
Logistics Company8%
VISITORS READING REVIEWS
Computer Software Company41%
Comms Service Provider9%
Media Company9%
Financial Services Firm6%
Find out what your peers are saying about Microsoft, BMC, Zenoss and others in Event Monitoring. Updated: August 2020.
438,043 professionals have used our research since 2012.
IBM Tivoli NetCool Impact is ranked 10th in Event Monitoring with 1 review while PagerDuty is ranked 2nd in IT Alerting and Incident Management with 3 reviews. IBM Tivoli NetCool Impact is rated 8.0, while PagerDuty is rated 8.4. The top reviewer of IBM Tivoli NetCool Impact writes "Can connect to any database, able to write custom functions, and easy to use third party tools". On the other hand, the top reviewer of PagerDuty writes "Helps with managing schedules, escalating issues, and adding people to an instance, but licensing is not flexible enough". IBM Tivoli NetCool Impact is most compared with IBM Tivoli NetCool OMNIbus, BigPanda and ScienceLogic, whereas PagerDuty is most compared with ServiceNow, Everbridge IT Alerting, OpsGenie, Splunk and BigPanda.

See our list of .

We monitor all Event Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.