Compare IBM Tivoli NetCool Impact vs. SCOM

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Read 16 SCOM reviews.
13,201 views|8,604 comparisons
Most Helpful Review
Find out what your peers are saying about IBM Tivoli NetCool Impact vs. SCOM and other solutions. Updated: May 2021.
511,307 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The solution is great at being able to fetch almost any kind of file.""The most valuable feature that comes with Netcool/Impact is the ISPF APA support. It is inherent to Netcool/Impact, so I can use the ISPF of any other product, which I can invoke and consume through Impact, and do integrations, which is great. I run the Netcool desktop application so I can integrate with other applications in the ticketing system. It's a great ability being able to invoke ISPF and integrate."

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"This solution saves us a lot of work because it reduces the effort that is required in order to start monitoring.""This is a product that does more generally than any of the competing solutions.""The solution is scalable. If you want to monitor more you have to buy more licenses, but you can add on. We don't plan to increase usage.""SCOM has improved our organization by simplifying the monitoring process. The system tells you what the bi-weekly or monthly usage was and that enables us to report this information to the manager. It shows if there was a connectivity issue that needs to be fixed and it's easier to concentrate on what needs to get fixed. System errors, therefore, get fixed faster.""Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications.""The advantages of SCOM are that it is definitely user friendly and a more appropriate solution for what we need.""The most valuable feature is the monitoring of Windows and Linux servers.""It is a user-friendly product that requires almost no maintenance."

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Cons
"The solution is somewhat complicated. It's not exactly straightforward.""For improvement, I'd say the dashboard and the overall GUI could use some work. Although, I don't think that there's much improvement that Netcool really needs to achieve in this area, because when we're talking GUI, Impact is able to integrate with any third-party system and it comes with ISPF APA. It's more beneficial than Netcool/OMNIbus in this respect, and it's quite easy to handle."

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"All of the areas of reporting are very bad and need to be improved.""It lacks certain details that other products do better, like granular access and better application monitoring.""Of course, price is always an issue with Microsoft and could be improved.""Then there is also an issue with capacity and limited space. That is something that needs to be improved.""In terms of features that could be improved, I would say the agent integration into the operating system. We are having difficulties integrating Linux into some of the networking devices.""I would like more customized reports. People should have some customization option on the dashboards for whenever they put multiple lists into it. Beyond customizing the content, there should be the ability to customize the colors so that they can engage some priority and mark challenges separately.""The dashboard features are not user-friendly for our management team, only for the technical department.""It would be a much better product if Microsoft provided management packs with the product."

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Pricing and Cost Advice
"The licensing is yearly, and although I'm happy with the pricing I do think it could be better."

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"It is more expensive than the competition.""SCOM is part of the System Center suite and I am satisfied with the pricing.""We have an enterprise agreement that includes this product as part of it.""The pricing is good, and it's part of their system center suite.""We have to pay for a license and the price is fine for us.""We have an EA with Microsoft, and it comes as part of the EA."

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Questions from the Community
Top Answer: The solution is great at being able to fetch almost any kind of file.
Top Answer: The accreditation, user interface and operational views could be improved on the solution. The configuration process needs work. Everything, including the management part, could be improved. The… more »
Top Answer: Mainly we're using Impact for event engagement. We're also trying to connect from the third party database like IDSM, and fetching the data. It's for event engagements. and for looking at results… more »
Top Answer: It discovers the components automatically, which is a fantastic thing. The discovery works in an automatic way, and it has a dynamic way of discovering the components, assets, and applications. It… more »
Top Answer: We have an EA with Microsoft, and it comes as part of the EA.
Top Answer: They can focus more on cloud monitoring instead of on-premise monitoring. We should be able to monitor cloud-related applications. They can include this feature in the next release. If it is in the… more »
Ranking
9th
out of 19 in Event Monitoring
Views
606
Comparisons
461
Reviews
2
Average Words per Review
665
Rating
8.0
1st
out of 19 in Event Monitoring
Views
13,201
Comparisons
8,604
Reviews
20
Average Words per Review
590
Rating
7.8
Popular Comparisons
Also Known As
Tivoli NetCool Impact
System Center Operations Manager, SCOM 2012
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Overview
IBM Tivoli Netcool Impact is an enterprise and network management software that automates the support of business-critical functions. The software helps to enrich events with business context, provides an integrated view of data from multiple sources in context and enables custom automations.
System Center Operations Manager provides infrastructure monitoring that is flexible and cost-effective, helps ensure the predictable performance and availability of vital applications, and offers comprehensive monitoring for your datacenter and cloud, both private and public.
Offer
Learn more about IBM Tivoli NetCool Impact
Learn more about SCOM
Sample Customers
Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
Dialog Telekom
Top Industries
VISITORS READING REVIEWS
Computer Software Company42%
Comms Service Provider16%
Financial Services Firm8%
Retailer6%
REVIEWERS
Financial Services Firm27%
Retailer11%
Healthcare Company8%
Government8%
VISITORS READING REVIEWS
Computer Software Company26%
Comms Service Provider18%
Government10%
Financial Services Firm8%
Company Size
No Data Available
REVIEWERS
Small Business18%
Midsize Enterprise24%
Large Enterprise58%
VISITORS READING REVIEWS
Small Business5%
Midsize Enterprise30%
Large Enterprise64%
Find out what your peers are saying about IBM Tivoli NetCool Impact vs. SCOM and other solutions. Updated: May 2021.
511,307 professionals have used our research since 2012.

IBM Tivoli NetCool Impact is ranked 9th in Event Monitoring with 2 reviews while SCOM is ranked 1st in Event Monitoring with 16 reviews. IBM Tivoli NetCool Impact is rated 8.0, while SCOM is rated 7.8. The top reviewer of IBM Tivoli NetCool Impact writes "Supports APA through ISPF and lets us easily integrate with other apps for ticketing purposes". On the other hand, the top reviewer of SCOM writes "Best all-around, multi-features single interface, cross-platform monitoring solution for complex environment groupings". IBM Tivoli NetCool Impact is most compared with IBM Tivoli NetCool OMNIbus, BigPanda, ScienceLogic and PagerDuty, whereas SCOM is most compared with Zabbix, Dynatrace, Nagios XI, PRTG Network Monitor and BMC TrueSight Operations Management. See our IBM Tivoli NetCool Impact vs. SCOM report.

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We monitor all Event Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.