Compare IBM Tivoli NetCool Impact vs. SCOM

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Read 14 SCOM reviews.
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The solution is great at being able to fetch almost any kind of file.

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The most valuable feature is the extensibility, as there are really no limits as to what you can do with it.It is a user-friendly product that requires almost no maintenance.The most valuable feature is the monitoring of Windows and Linux servers.The advantages of SCOM are that it is definitely user friendly and a more appropriate solution for what we need.Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications.SCOM has improved our organization by simplifying the monitoring process. The system tells you what the bi-weekly or monthly usage was and that enables us to report this information to the manager. It shows if there was a connectivity issue that needs to be fixed and it's easier to concentrate on what needs to get fixed. System errors, therefore, get fixed faster.The solution is scalable. If you want to monitor more you have to buy more licenses, but you can add on. We don't plan to increase usage.This is a product that does more generally than any of the competing solutions.

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The solution is somewhat complicated. It's not exactly straightforward.

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The interface is a little bit cumbersome and certain actions could be simplified.It would be a much better product if Microsoft provided management packs with the product.The dashboard features are not user-friendly for our management team, only for the technical department.I would like more customized reports. People should have some customization option on the dashboards for whenever they put multiple lists into it. Beyond customizing the content, there should be the ability to customize the colors so that they can engage some priority and mark challenges separately.In terms of features that could be improved, I would say the agent integration into the operating system. We are having difficulties integrating Linux into some of the networking devices.Then there is also an issue with capacity and limited space. That is something that needs to be improved.Of course, price is always an issue with Microsoft and could be improved.It lacks certain details that other products do better, like granular access and better application monitoring.

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Pricing and Cost Advice
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SCOM is part of the System Center suite and I am satisfied with the pricing.It is more expensive than the competition.If you have a Microsoft Enterprise Agreement, then this is part of the agreement.Our licensing fees are approximately $30 per user, per month.

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out of 21 in Event Monitoring
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out of 21 in Event Monitoring
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Popular Comparisons
Compared 19% of the time.
Compared 9% of the time.
Compared 8% of the time.
Compared 6% of the time.
Compared 6% of the time.
Also Known As
Tivoli NetCool ImpactSystem Center Operations Manager, SCOM 2012
IBM Tivoli Netcool Impact is an enterprise and network management software that automates the support of business-critical functions. The software helps to enrich events with business context, provides an integrated view of data from multiple sources in context and enables custom automations.System Center Operations Manager provides infrastructure monitoring that is flexible and cost-effective, helps ensure the predictable performance and availability of vital applications, and offers comprehensive monitoring for your datacenter and cloud, both private and public.
Learn more about IBM Tivoli NetCool Impact
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Sample Customers
Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)Dialog Telekom
Top Industries
No Data Available
Financial Services Firm16%
Healthcare Company10%
Computer Software Company38%
Comms Service Provider13%
Manufacturing Company5%
Company Size
No Data Available
Small Business17%
Midsize Enterprise27%
Large Enterprise57%
Small Business6%
Midsize Enterprise24%
Large Enterprise71%
Find out what your peers are saying about Microsoft, BMC, Zenoss and others in Event Monitoring. Updated: August 2020.
437,064 professionals have used our research since 2012.
IBM Tivoli NetCool Impact is ranked 10th in Event Monitoring with 1 review while SCOM is ranked 1st in Event Monitoring with 14 reviews. IBM Tivoli NetCool Impact is rated 8.0, while SCOM is rated 7.6. The top reviewer of IBM Tivoli NetCool Impact writes "Can connect to any database, able to write custom functions, and easy to use third party tools". On the other hand, the top reviewer of SCOM writes "Best all-around, multi-features single interface, cross-platform monitoring solution for complex environment groupings". IBM Tivoli NetCool Impact is most compared with IBM Tivoli NetCool OMNIbus, BigPanda, PagerDuty and ScienceLogic, whereas SCOM is most compared with Zabbix, Dynatrace, Nagios XI, PRTG Network Monitor and AppDynamics.

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