We performed a comparison between IBM Tivoli NetCool OMNIbus and OpenText Operations Bridge based on real PeerSpot user reviews.
Find out in this report how the two Event Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Probes are the best feature because they are well written which rarely requires you to write additional rules. These probes monitor activity within your environment."
"The most valuable feature is the event management capability."
"It is an easy-to-use solution."
"The biggest plus points for me are the configurability and scalability of the solution, as well as the multi-tenancy of the platform."
"It is customer-centric. Customers can access the event list from their location or desktop and view the event. There is no need to go and connect to any other server and run events to have a view of all the events happening in the environment. We get a good response from customers about this feature and the main architecture of NetCool. Its processing is very good. Deduplication and correlation functionalities are good in this solution as compared to other solutions. A big advantage of NetCool is that it also supports multi-layered protocols. We can receive multiple events from different protocols like UDP, HTTP, and those events can be captured in NetCool."
"The monitoring is the solution's most valuable feature."
"It is stable."
"OpsBridge has good event correlation facilities and root-cause identification algorithms."
"The correlation feature is the most used feature. It allows you to correlate events from different sources and have more meaningful events."
"It's a very good product overall."
"It has greatly reduced the number and duration of outages as support teams are notified immediately when something goes wrong or even before something breaks."
"I've found the solution to be very scalable."
"The broad integration possibilities, I'd say, with any kind of product, are probably the most valuable feature."
"Flexible dashboard with the availability of widgets."
"I would like for the next release to be more user-friendly and out of date. The next release should focus on the cloud, AI, and ML technologies."
"The web portal and typical event controls are a little outdated."
"Its integration could be better. They should provide an easier integration for all the monitoring stuff, and it will make things easier for us. Currently, there is a complexity in integrating it with a vendor application, and we have to use another tool to integrate it with a vendor application. To integrate some applications with NetCool, I need to install an IBM tool on top of it. It would be good if they can provide an API or any kind of interface that we can leverage while developing a new protocol interface or application. We should be able to use an API or interface with NetCool. Its GUI can also be better. As compared to other tools, it is not user friendly, and it is not easy to do stuff through GUI. Whenever we do anything on the GUI, it takes time. They need to focus on the GUI part, especially the dashboard. They should focus on how users can effectively drill down from one box to another. The visual appeal of the dashboard is as important as the data and functionality."
"There should be an easier-to-understand model, more of a flat-structured model rather than different tiers of licenses which complicates licensing."
"Its technical support team takes longer to reply."
"The cost of the product is quite high. They should work to adjust their pricing models."
"We are waiting for quicker release cycles. Also containerized upgrade, so that you don't have to bring a system entirely down to make a minor upgrade, in fact, or a minor patch."
"The setup process can get a little bit complex."
"The latest versions of the service reporting dashboards need improvement, such as service modeling."
"The solution is overall "heavy", requiring multiple servers, even without HA."
"Reporting has to be tackled a bit more. Conceptually, it is there and conceptually it is amazing, but somehow the module itself is suffering."
"Installing and upgrading the HPOM and Operations Agent software is not always easy and the process can be quite fragile. Once it is running, it is very quick and stable, but an upgrade can quite easily break something or terminate unexpectedly."
"The service takes a very long time to start and it requires a lot of resources."
"The initial setup is a little bit complex."
IBM Tivoli NetCool OMNIbus is ranked 7th in Event Monitoring with 10 reviews while OpenText Operations Bridge is ranked 8th in Event Monitoring with 44 reviews. IBM Tivoli NetCool OMNIbus is rated 7.2, while OpenText Operations Bridge is rated 7.8. The top reviewer of IBM Tivoli NetCool OMNIbus writes "Good event management features and supports SNMP devices well". On the other hand, the top reviewer of OpenText Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". IBM Tivoli NetCool OMNIbus is most compared with ServiceNow IT Operations Management, BigPanda, ScienceLogic and IBM Tivoli NetCool Impact, whereas OpenText Operations Bridge is most compared with SCOM, OpsRamp, BMC Helix Monitor, Splunk Enterprise Security and IDERA SQL Diagnostic Manager for SQL Server. See our IBM Tivoli NetCool OMNIbus vs. OpenText Operations Bridge report.
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