MiritGoldringDelivery Manager at a tech vendor
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The monitoring is the solution's most valuable feature."
"The most valuable feature is the event management capability."
"It is customer-centric. Customers can access the event list from their location or desktop and view the event. There is no need to go and connect to any other server and run events to have a view of all the events happening in the environment. We get a good response from customers about this feature and the main architecture of NetCool. Its processing is very good. Deduplication and correlation functionalities are good in this solution as compared to other solutions. A big advantage of NetCool is that it also supports multi-layered protocols. We can receive multiple events from different protocols like UDP, HTTP, and those events can be captured in NetCool."
"The most valuable feature is that everything can be consolidated into one dashboard."
"The initial setup is pretty straightforward. It's not complex at all."
"You can create an application topology that shows relationships between different components."
"It's a very good product overall."
"The cost of the product is quite high. They should work to adjust their pricing models."
"The web portal and typical event controls are a little outdated."
"Its integration could be better. They should provide an easier integration for all the monitoring stuff, and it will make things easier for us. Currently, there is a complexity in integrating it with a vendor application, and we have to use another tool to integrate it with a vendor application. To integrate some applications with NetCool, I need to install an IBM tool on top of it. It would be good if they can provide an API or any kind of interface that we can leverage while developing a new protocol interface or application. We should be able to use an API or interface with NetCool. Its GUI can also be better. As compared to other tools, it is not user friendly, and it is not easy to do stuff through GUI. Whenever we do anything on the GUI, it takes time. They need to focus on the GUI part, especially the dashboard. They should focus on how users can effectively drill down from one box to another. The visual appeal of the dashboard is as important as the data and functionality."
"The service takes a very long time to start and it requires a lot of resources."
"The pricing is a bit expensive for smaller companies."
"The initial setup of this tool is complex for people who lack experience with it."
"The pricing could be improved."
"You have to have the right level of budget to afford this solution."
"Its license cost is a little bit more than other solutions. Our customers expect a standard market price that is comparative to other products. For each and every NetCool OMNIbus component, we have to purchase a separate license. These components are not free with the product."
"The licensing cost for this solution is approximately $1,000 USD."
"The cost is very high."
Micro Focus Operations Manager is infrastructure monitoring software that proactively performs root cause analysis to help you reduce the time to repair and the cost of operations management.
IBM Tivoli NetCool OMNIbus is ranked 5th in Event Monitoring with 3 reviews while Micro Focus Operations Manager is ranked 7th in Event Monitoring with 4 reviews. IBM Tivoli NetCool OMNIbus is rated 8.4, while Micro Focus Operations Manager is rated 8.2. The top reviewer of IBM Tivoli NetCool OMNIbus writes "It is customer-centric and has support for multi-layered protocols, but it needs better integration and GUI". On the other hand, the top reviewer of Micro Focus Operations Manager writes "Good custom dashboards and reports with an easy initial setup". IBM Tivoli NetCool OMNIbus is most compared with IBM Tivoli NetCool Impact, ScienceLogic, BigPanda, SCOM and DX Spectrum, whereas Micro Focus Operations Manager is most compared with Operations Bridge, BMC TrueSight Operations Management, SCOM, BigFix and ScienceLogic. See our IBM Tivoli NetCool OMNIbus vs. Micro Focus Operations Manager report.
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We monitor all Event Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.