We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"The monitoring is the solution's most valuable feature."
"The most valuable feature is the event management capability."
"It is customer-centric. Customers can access the event list from their location or desktop and view the event. There is no need to go and connect to any other server and run events to have a view of all the events happening in the environment. We get a good response from customers about this feature and the main architecture of NetCool. Its processing is very good. Deduplication and correlation functionalities are good in this solution as compared to other solutions. A big advantage of NetCool is that it also supports multi-layered protocols. We can receive multiple events from different protocols like UDP, HTTP, and those events can be captured in NetCool."
"We use the on-premises version to monitor our systems and manage emails. All our systems use Operations Bridge, especially the critical systems."
"The most valuable features of the solution are its grouping scripts and event focus."
"We haven't faced any stability issues. There hasn't been any crashes or glitches."
"OpsBridge has good event correlation facilities and root-cause identification algorithms."
"The correlation feature is the most used feature. It allows you to correlate events from different sources and have more meaningful events."
"The cost of the product is quite high. They should work to adjust their pricing models."
"The web portal and typical event controls are a little outdated."
"Its integration could be better. They should provide an easier integration for all the monitoring stuff, and it will make things easier for us. Currently, there is a complexity in integrating it with a vendor application, and we have to use another tool to integrate it with a vendor application. To integrate some applications with NetCool, I need to install an IBM tool on top of it. It would be good if they can provide an API or any kind of interface that we can leverage while developing a new protocol interface or application. We should be able to use an API or interface with NetCool. Its GUI can also be better. As compared to other tools, it is not user friendly, and it is not easy to do stuff through GUI. Whenever we do anything on the GUI, it takes time. They need to focus on the GUI part, especially the dashboard. They should focus on how users can effectively drill down from one box to another. The visual appeal of the dashboard is as important as the data and functionality."
"It is a very complicated product. It's difficult to manage. Nowadays, products are very easy to manage, deploy, and integrate, but Operations Bridge is very complicated to manage."
"In a future release, we would like an improved upgrade process. When you upgrade it now, it first uninstalls everything and then reinstalls all the packages, which means any customization that you've done in the directories on the surface disappears."
"The price is quite expensive, and because of this, we may try another solution."
"The solution is overall "heavy", requiring multiple servers, even without HA."
"The deployment of agents on new CI should be improved. There should be some kind of automation to directly deploy them from the console. It can maybe have some more AI functions because most of the other tools are going in that direction."
"You have to have the right level of budget to afford this solution."
"Its license cost is a little bit more than other solutions. Our customers expect a standard market price that is comparative to other products. For each and every NetCool OMNIbus component, we have to purchase a separate license. These components are not free with the product."
"As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."
Peter LopezUser at Australian Department of Defence
Micro Focus Operations Bridge provides the ability to sense, analyze and adapt to manage IT services that support digital business. With advanced event correlation, log intelligence, predictive analytics and automation you can remediate issues across all your technologies to prioritize business targets. Micro Focus Operations Bridge consolidates events, metrics, and topology from Micro Focus and 3rd party data collectors, applies correlation across these using a dynamically updated IT service model to accelerate root cause determination and will trigger automatic remediation.
IBM Tivoli NetCool OMNIbus is ranked 5th in Event Monitoring with 3 reviews while Operations Bridge is ranked 8th in Event Monitoring with 5 reviews. IBM Tivoli NetCool OMNIbus is rated 8.4, while Operations Bridge is rated 7.2. The top reviewer of IBM Tivoli NetCool OMNIbus writes "It is customer-centric and has support for multi-layered protocols, but it needs better integration and GUI". On the other hand, the top reviewer of Operations Bridge writes "Good event correlation capabilities, promotes a self-service approach to monitoring". IBM Tivoli NetCool OMNIbus is most compared with IBM Tivoli NetCool Impact, ScienceLogic, BigPanda, SCOM and Zenoss Service Dynamics, whereas Operations Bridge is most compared with Micro Focus Operations Manager, SCOM, BMC TrueSight Operations Management, PagerDuty and Everbridge IT Alerting. See our IBM Tivoli NetCool OMNIbus vs. Operations Bridge report.
See our list of best Event Monitoring vendors.
We monitor all Event Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.