Compare IBM Tivoli NetCool OMNIbus vs. Zenoss Service Dynamics

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Most Helpful Review
Find out what your peers are saying about IBM Tivoli NetCool OMNIbus vs. Zenoss Service Dynamics and other solutions. Updated: May 2021.
511,307 professionals have used our research since 2012.
Quotes From Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros
"The monitoring is the solution's most valuable feature.""The most valuable feature is the event management capability.""It is customer-centric. Customers can access the event list from their location or desktop and view the event. There is no need to go and connect to any other server and run events to have a view of all the events happening in the environment. We get a good response from customers about this feature and the main architecture of NetCool. Its processing is very good. Deduplication and correlation functionalities are good in this solution as compared to other solutions. A big advantage of NetCool is that it also supports multi-layered protocols. We can receive multiple events from different protocols like UDP, HTTP, and those events can be captured in NetCool."

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"The custom built integration is one of the most valuable features because you can see all the especially critical items.""The most valuable feature is the flexible discovery mechanism.""They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper.""The product offers good documentation that helps with initial training."

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Cons
"The cost of the product is quite high. They should work to adjust their pricing models.""The web portal and typical event controls are a little outdated.""Its integration could be better. They should provide an easier integration for all the monitoring stuff, and it will make things easier for us. Currently, there is a complexity in integrating it with a vendor application, and we have to use another tool to integrate it with a vendor application. To integrate some applications with NetCool, I need to install an IBM tool on top of it. It would be good if they can provide an API or any kind of interface that we can leverage while developing a new protocol interface or application. We should be able to use an API or interface with NetCool. Its GUI can also be better. As compared to other tools, it is not user friendly, and it is not easy to do stuff through GUI. Whenever we do anything on the GUI, it takes time. They need to focus on the GUI part, especially the dashboard. They should focus on how users can effectively drill down from one box to another. The visual appeal of the dashboard is as important as the data and functionality."

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"There was a problem with Zenoss and storage monitoring.""The inclusion of a feature to show a graphical view of the network would be a helpful improvement.""There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex""It would be ideal if the product offered sound alerts."

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Pricing and Cost Advice
"You have to have the right level of budget to afford this solution.""Its license cost is a little bit more than other solutions. Our customers expect a standard market price that is comparative to other products. For each and every NetCool OMNIbus component, we have to purchase a separate license. These components are not free with the product."

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"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."

More Zenoss Service Dynamics Pricing and Cost Advice »

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Questions from the Community
Top Answer: It is customer-centric. Customers can access the event list from their location or desktop and view the event. There is no need to go and connect to any other server and run events to have a view of… more »
Top Answer: Its license cost is a little bit more than other solutions. Our customers expect a standard market price that is comparative to other products. For each and every NetCool OMNIbus component, we have to… more »
Top Answer: Its integration could be better. They should provide an easier integration for all the monitoring stuff, and it will make things easier for us. Currently, there is a complexity in integrating it with… more »
Top Answer: In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and… more »
Top Answer: The product offers good documentation that helps with initial training.
Top Answer: The product offers both a community and enterprise-level version. I've deployed both.
Ranking
5th
out of 19 in Event Monitoring
Views
2,832
Comparisons
1,363
Reviews
3
Average Words per Review
463
Rating
8.3
4th
out of 19 in Event Monitoring
Views
3,111
Comparisons
2,443
Reviews
4
Average Words per Review
669
Rating
9.3
Popular Comparisons
Also Known As
Tivoli NetCool OMNIbus
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Overview
Tivoli Netcool OMNIbus provides near real-time service assurance for business infrastructure, applications, servers, network devices and protocols, Internet protocols, storage and security devices.

Zenoss Service Dynamics (ZSD) is a hybrid IT monitoring platform that allows enterprise companies to monitor everything, including compute, storage, network, converged infrastructure, applications and unified communications systems. Zenoss customers gain IT performance and risk insights into their unique IT ecosystems through real-time analytics that adapt to today's constantly changing data centers and cloud infrastructures, enabling them to eliminate disruptions and accelerate business outcomes.

Offer
Learn more about IBM Tivoli NetCool OMNIbus
Learn more about Zenoss Service Dynamics
Sample Customers
Consolidated Communications, €sterreichische Bundesbahnen (€BB), Capgemini
2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Top Industries
VISITORS READING REVIEWS
Computer Software Company32%
Comms Service Provider21%
Financial Services Firm15%
Energy/Utilities Company6%
VISITORS READING REVIEWS
Computer Software Company41%
Comms Service Provider16%
Media Company5%
Healthcare Company5%
Company Size
REVIEWERS
Small Business29%
Midsize Enterprise14%
Large Enterprise57%
No Data Available
Find out what your peers are saying about IBM Tivoli NetCool OMNIbus vs. Zenoss Service Dynamics and other solutions. Updated: May 2021.
511,307 professionals have used our research since 2012.

IBM Tivoli NetCool OMNIbus is ranked 5th in Event Monitoring with 3 reviews while Zenoss Service Dynamics is ranked 4th in Event Monitoring with 4 reviews. IBM Tivoli NetCool OMNIbus is rated 8.4, while Zenoss Service Dynamics is rated 9.2. The top reviewer of IBM Tivoli NetCool OMNIbus writes "It is customer-centric and has support for multi-layered protocols, but it needs better integration and GUI". On the other hand, the top reviewer of Zenoss Service Dynamics writes "Good user experience with an easy initial setup and good documentation". IBM Tivoli NetCool OMNIbus is most compared with IBM Tivoli NetCool Impact, ScienceLogic, BigPanda, SCOM and IBM Tivoli Business Service Manager, whereas Zenoss Service Dynamics is most compared with Zabbix, SCOM, Splunk, SolarWinds NPM and Nagios XI. See our IBM Tivoli NetCool OMNIbus vs. Zenoss Service Dynamics report.

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