IBM Tivoli NetCool vs OpenText Network Operations Management comparison

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Executive Summary

We performed a comparison between IBM Tivoli NetCool and OpenText Network Operations Management based on real PeerSpot user reviews.

Find out what your peers are saying about Cisco, Fortinet, Broadcom and others in Network Management Applications.
To learn more, read our detailed Network Management Applications Report (Updated: March 2024).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The solution has very good integration capabilities.""Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue.""It's very easy to use.""The feature I have found most valuable with NetCool is how it collaborates all the alarms, and then it does a predictive analysis, providing a consolidated alarm view and management.""It's very easy to use.""NetCool has a huge database that can collect and process about one million alarms a day.""The tool had many built-in automation capabilities.""The scalability of monitoring, the breadth of supported network components, the scale of the number of monitoring events, and the flexibility in customization make this a well-rounded product."

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"When it comes to customization, Micro Focus is more mature than its competitors.""We can detect non-compliant devices and automate remediation actions to cover the gap in the configuration standards."

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Cons
"The solution is not user-friendly.""Tivoli NetCool's has medium scalability - there are some problems with its replications not being mature.""Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience.""The installation could be simplified, and technical support could be faster.""UI is outdated, very old legacy.""The installation could be simplified, and technical support could be faster.""Tivoli NetCool is based on a Linux platform, it would be beneficial if they moved it to Windows because not everyone is acquainted with Linux.""In terms of improvement, I would like to see more AIOps, Artificial Intelligent Operations in the next release. IBM develops new features for Power BI or Cognos Analytics, which is good. As of now, we use Cognos Analytics, we are not using Power BI. They have the Insight concept but we don't like that."

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"It may need a more customizable UI.""Micro Focus Network Management doesn't support end-to-end monitoring of cloud infrastructure. Micro Focus might have different cloud solutions for cloud automation and hybrid cloud management. There are a lot of products that also support automation. That is different, but it should monitor the cloud from an IT operations management perspective."

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Pricing and Cost Advice
  • "Customers are required to pay a licensing fee."
  • "Licensing fees are paid on a yearly basis."
  • "It costs around 100k for every ten servers, which is lower than similar products from other vendors."
  • "The price of the product is too expensive."
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  • "Micro Focus' price is on the higher side, but there are other products like CA products and IBM that are more expensive. At the same time, you have to compare the maturity level of the solutions."
  • More OpenText Network Operations Management Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:I have worked from 1973 with all kind of systems in large enterprises across the world. And have experience with all kind of software in monitoring from infra to end to end, it depends on the… more »
    Top Answer:The tool had many built-in automation capabilities.
    Top Answer:There are problems with the latest security requirements because many things have changed in recent years, and now the security audits are very strict. And we need to switch to something else. We need… more »
    Top Answer:We can detect non-compliant devices and automate remediation actions to cover the gap in the configuration standards.
    Top Answer:For small/medium networks, I'd recommend SolarWinds, Manage Engine, or PRTG. For vendor-based situations, Cisco Prime is best. With large-scale and multi-vendor scalability and security in mind, Micro… more »
    Top Answer:The NOM Platform already covers multiple vendors, and a lot of device types. This range of vendors and devices is increasing every quarter It may need a more customizable UI, which has already started… more »
    Ranking
    Views
    901
    Comparisons
    304
    Reviews
    5
    Average Words per Review
    443
    Rating
    7.8
    Views
    158
    Comparisons
    42
    Reviews
    1
    Average Words per Review
    839
    Rating
    10.0
    Comparisons
    Also Known As
    Tivoli NetCool
    Micro Focus Network Operations Management
    Learn More
    Overview
    IBM Tivoli Netcool delivers near real-time, consolidated event management across business infrastructure, data centers, complex networks and IT domains. The software provides full management and automation to help you deliver continuous uptime of business services and applications.

    Network management solutions are continually called onto to adapt to new technologies, while retaining value of existing ones, including: SDNs, multiple connection methods to the cloud and Internet, remote sites, and WiFi networks. All of these technologies require closer collaboration between network engineering and operations because of their dynamic nature, which requires fast and deep understanding of the technologies to operate effectively.

    Sample Customers
    Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
    Information Not Available
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company23%
    Financial Services Firm17%
    Manufacturing Company7%
    Comms Service Provider6%
    No Data Available
    Company Size
    REVIEWERS
    Small Business50%
    Midsize Enterprise17%
    Large Enterprise33%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise6%
    Large Enterprise69%
    No Data Available
    Buyer's Guide
    Network Management Applications
    March 2024
    Find out what your peers are saying about Cisco, Fortinet, Broadcom and others in Network Management Applications. Updated: March 2024.
    765,234 professionals have used our research since 2012.

    IBM Tivoli NetCool is ranked 8th in Network Management Applications with 12 reviews while OpenText Network Operations Management is ranked 12th in Network Management Applications with 2 reviews. IBM Tivoli NetCool is rated 7.6, while OpenText Network Operations Management is rated 9.0. The top reviewer of IBM Tivoli NetCool writes "Reliable for enterprise monitoring but no longer actively developed". On the other hand, the top reviewer of OpenText Network Operations Management writes "Good integration capabilities, good reliability, and is user-friendly". IBM Tivoli NetCool is most compared with SolarWinds Network Configuration Manager, OpenText Network Node Manager i, HPE Intelligent Management Center, Moogsoft and Cisco DNA Center, whereas OpenText Network Operations Management is most compared with .

    See our list of best Network Management Applications vendors.

    We monitor all Network Management Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.