We performed a comparison between IBM Tivoli NetCool and N-able N-central based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Fortinet, Broadcom and others in Network Management Applications."It's very easy to use."
"The tool had many built-in automation capabilities."
"It's very easy to use."
"The feature I have found most valuable with NetCool is how it collaborates all the alarms, and then it does a predictive analysis, providing a consolidated alarm view and management."
"Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue."
"The solution has very good integration capabilities."
"Tivoli NetCool allows us to grasp a lot of data that can be applied toward predictive analytics and auto-remediation."
"Anything is possible with Tivoli. It's quite a robust system."
"The solution's service is good."
"The most valuable feature of N-able N-central is the many options it has."
"It's a very robust product. They're continuing to invest and put new enhancements into the product. They're very open about what their roadmap is, which is very good for us because then as a business, we can plan."
"I like the remote connectivity, reporting suite, and patch management module."
"The support is at a good level. So normally, we can always get to a solution when we are stuck with some monitoring problems that we encounter."
"Tivoli NetCool is based on a Linux platform, it would be beneficial if they moved it to Windows because not everyone is acquainted with Linux."
"UI is outdated, very old legacy."
"The installation could be simplified, and technical support could be faster."
"The solution is not user-friendly."
"The solution is too expensive."
"The installation could be simplified, and technical support could be faster."
"Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience."
"Tivoli NetCool's has medium scalability - there are some problems with its replications not being mature."
"There is room for improvement in the development of custom monitoring services."
"The solution's overall integration should be improved."
"The support from our direct team is very good, but the support from their day-to-day ongoing help desk isn't that good. They have still got some work to do on that, but they have been focusing on that a lot over the last number of years. So, it has gotten a lot better than it was."
"The integration with other applications could be better."
"N-able N-central could improve the remote access, my technicians have complained about it. They have used other free tools instead to compensate, such as TeamViewer. Additionally, when using remote access on the web, it is lacking reports."
IBM Tivoli NetCool is ranked 8th in Network Management Applications with 12 reviews while N-able N-central is ranked 5th in Remote Monitoring and Management (RMM) with 5 reviews. IBM Tivoli NetCool is rated 7.6, while N-able N-central is rated 9.0. The top reviewer of IBM Tivoli NetCool writes "Reliable for enterprise monitoring but no longer actively developed". On the other hand, the top reviewer of N-able N-central writes "User-friendly graphical user interface and offers versatile functionality". IBM Tivoli NetCool is most compared with SolarWinds Network Configuration Manager, OpenText Network Node Manager i, HPE Intelligent Management Center, Moogsoft and Cisco DNA Center, whereas N-able N-central is most compared with N-able N-sight Remote Monitoring & Management, NinjaOne, Atera, ManageEngine Endpoint Central and ConnectWise Automate.
We monitor all Network Management Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
