We performed a comparison between IBM Tivoli Service Request Manager [EOL] and Spiceworks based on real PeerSpot user reviews.
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IBM Tivoli Service Request Manager [EOL] doesn't meet the minimum requirements to be ranked in Help Desk Software while Spiceworks is ranked 16th in Help Desk Software with 47 reviews. IBM Tivoli Service Request Manager [EOL] is rated 0.0, while Spiceworks is rated 7.8. On the other hand, the top reviewer of Spiceworks writes "Good low-cost service desk system, but lacks in automation workflows and categorization ". IBM Tivoli Service Request Manager [EOL] is most compared with , whereas Spiceworks is most compared with Zabbix, Lansweeper, ServiceNow, Freshdesk and ManageEngine ServiceDesk Plus.
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