We performed a comparison between IBM Tivoli Service Request Manager [EOL] and Ivanti Service Desk [EOL] based on real PeerSpot user reviews.
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IBM Tivoli Service Request Manager [EOL] doesn't meet the minimum requirements to be ranked in Help Desk Software while Ivanti Service Desk [EOL] doesn't meet the minimum requirements to be ranked in Help Desk Software with 8 reviews. IBM Tivoli Service Request Manager [EOL] is rated 0.0, while Ivanti Service Desk [EOL] is rated 7.6. On the other hand, the top reviewer of Ivanti Service Desk [EOL] writes "Scalable but interface can be improved". IBM Tivoli Service Request Manager [EOL] is most compared with , whereas Ivanti Service Desk [EOL] is most compared with ServiceNow, JIRA Service Management, Cherwell Service Management, Freshservice and ManageEngine ServiceDesk Plus.
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