IBM Tivoli Service Request Manager [EOL] vs NetResults Tracker comparison

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Executive Summary

We performed a comparison between IBM Tivoli Service Request Manager [EOL] and NetResults Tracker based on real PeerSpot user reviews.

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Ranking
Unranked
In Help Desk Software
48th
out of 59 in Help Desk Software
Views
68
Comparisons
52
Reviews
0
Average Words per Review
0
Rating
N/A
Buyer's Guide
Help Desk Software
March 2024
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Comparisons
Also Known As
Tivoli Service Request Manager
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NetResults
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Overview
IBM Tivoli Service Request Manager is a computerized asset management system that enables companies to maintain, repair, and support the operation of their revenue-generating assets, both from an enterprise asset management and an information technology (IT) asset management point of view. Tivoli Service Request Manager stores and maintains data about assets, facilities, and inventory. You can use Tivoli Service Request Manager to schedule maintenance work, track asset status, manage inventory and resources, respond to requests for support, manage purchasing, and analyze costs. The Tivoli Service Request Manager software is divided into modules, each of which consists of a group of related applications that help you manage a particular business function, a seamless, unified solution for handling all aspects of service requests. It combines service desk and service catalog functions with a common process automation engine. This creates an automated request fulfillment system backed by an optimized delivery and support process.
Comprehensive case management for criminal and juvenile justice agencies.
Sample Customers
TimkenSteel, ZTEsoft, Pronto!, St Vincent's Health Australia, Ventiv Technology, Sky Italia S.r.l., Merkl IT, Michigan State University, Addison Lee
Adobe Systems, Agilent, Avaya, Bechtel SAIC, Bowne Global Solutions, GE Toshiba Automation Systems, Google, Hewlett-Packard, Tektronix, Telera, Teradyne, Texas Instruments, TIBCO, Alloptic, AOL, Clear Channel Communication, Orange, Vodafone, GMAC Commercial Mortgage, JP Morgan Chase, Manulife Financial, Monetaire, Dansk Olie og Naturgas A/S, Eneco Energie, Shell Marine Products, Homestore, Kinko's, KLM Royal Dutch Airlines, Newgistics, Reebok, SkyMall, uBid, United Airline, Walgreens, Princeton University, Univ. of California, Univ. of Michigan, Univ. of Minnnesota
Buyer's Guide
Help Desk Software
March 2024
Find out what your peers are saying about ServiceNow, Atlassian, BMC and others in Help Desk Software. Updated: March 2024.
765,234 professionals have used our research since 2012.

IBM Tivoli Service Request Manager [EOL] doesn't meet the minimum requirements to be ranked in Help Desk Software while NetResults Tracker is ranked 48th in Help Desk Software. IBM Tivoli Service Request Manager [EOL] is rated 0.0, while NetResults Tracker is rated 0.0. On the other hand, IBM Tivoli Service Request Manager [EOL] is most compared with , whereas NetResults Tracker is most compared with .

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