We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
IBM Watson Customer Experience Analytics allows you to view your sites and apps from the customer perspective to discover opportunities. It provides a seamless, end-to-end view of the customer experience to understand and optimize every journey and gives you the insights you need to resolve issues, boost conversions and maximize lifetime customer value.
Indicative is the only customer analytics platform for product managers, marketers, and data analysts that connects directly to your data warehouse.
Indicative connects directly to your data sources and synthesizes this information into a complete view of your customer, giving you the actionable insights you need to optimize customer acquisition, engagement, and retention.
Learn more at https://www.indicative.com/
IBM Watson Customer Experience Analytics is ranked 2nd in Web Analytics with 1 review while Indicative is ranked 20th in Web Analytics. IBM Watson Customer Experience Analytics is rated 10.0, while Indicative is rated 0.0. The top reviewer of IBM Watson Customer Experience Analytics writes "Great granular DOM level with excellent analytics and reporting". On the other hand, IBM Watson Customer Experience Analytics is most compared with SAS Customer Intelligence 360, Glassbox, FullStory, Verint Experience Cloud and Medallia, whereas Indicative is most compared with Google Analytics.
See our list of best Web Analytics vendors.
We monitor all Web Analytics reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.