We performed a comparison between IBM Watson Customer Experience Analytics and Medallia Experience Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about Freshworks, Qualtrics, ServiceNow and others in Customer Experience Management.IBM Watson Customer Experience Analytics is ranked 6th in Customer Experience Management while Medallia Experience Cloud is ranked 11th in Customer Experience Management. IBM Watson Customer Experience Analytics is rated 10.0, while Medallia Experience Cloud is rated 0.0. The top reviewer of IBM Watson Customer Experience Analytics writes "Great granular DOM level with excellent analytics and reporting". On the other hand, IBM Watson Customer Experience Analytics is most compared with IBM Watson Commerce Insights and Anthology Engage, whereas Medallia Experience Cloud is most compared with Qualtrics Customer XM.
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