IBM Watson Customer Experience Analytics is ranked 1st in Customer Data Analysis while SAS Customer Intelligence 360 is ranked 12th in Marketing Resource Management. IBM Watson Customer Experience Analytics is rated 10.0, while SAS Customer Intelligence 360 is rated 0.0. The top reviewer of IBM Watson Customer Experience Analytics writes "Great granular DOM level with excellent analytics and reporting". On the other hand, IBM Watson Customer Experience Analytics is most compared with IBM Watson Commerce Insights and Anthology Engage, whereas SAS Customer Intelligence 360 is most compared with .
We monitor all Customer Data Analysis reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.