Compare IBM Watson Customer Experience Analytics vs. SAS Customer Intelligence 360

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We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

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Use our free recommendation engine to learn which Customer Data Analysis solutions are best for your needs.
534,768 professionals have used our research since 2012.
Ranking
1st
Views
426
Comparisons
306
Reviews
1
Average Words per Review
1,057
Rating
10.0
Views
327
Comparisons
234
Reviews
0
Average Words per Review
0
Rating
N/A
Comparisons
Also Known As
IBM Coremetrics Digital Marketing Optimization aSuite, IBM Tealeaf, IBM Coremetrics Web Analytics
SAS Marketing Operations Management, Assetlink
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Overview

IBM Watson Customer Experience Analytics allows you to view your sites and apps from the customer perspective to discover opportunities. It provides a seamless, end-to-end view of the customer experience to understand and optimize every journey and gives you the insights you need to resolve issues, boost conversions and maximize lifetime customer value.

With SAS Marketing Operations Management, you can manage all your marketing activities more efficiently and effectively than ever before – from defining strategy, to orchestrating complex marketing planning functions, to managing digital assets and beyond. SAS helps you simplify operations. Manage workflows. Track performance. And stay in lock step with every interaction along the customer journey.

Offer
Learn more about IBM Watson Customer Experience Analytics
Learn more about SAS Customer Intelligence 360
Sample Customers
IMM, Whogohost Ltd., Stonyfield, Grupo WTW, Big Scary Cranium, Brockenhurst College, SiteMinis, RCI Banque Espana
Amway China, DSW
Top Industries
No Data Available
VISITORS READING REVIEWS
Computer Software Company23%
Comms Service Provider21%
Healthcare Company9%
Government8%

IBM Watson Customer Experience Analytics is ranked 1st in Customer Data Analysis with 1 review while SAS Customer Intelligence 360 is ranked 3rd in Marketing Resource Management. IBM Watson Customer Experience Analytics is rated 10.0, while SAS Customer Intelligence 360 is rated 0.0. The top reviewer of IBM Watson Customer Experience Analytics writes "Great granular DOM level with excellent analytics and reporting". On the other hand, IBM Watson Customer Experience Analytics is most compared with FullStory, Glassbox and Verint Experience Cloud, whereas SAS Customer Intelligence 360 is most compared with Marketo, SAP CRM, SAP Marketing Cloud and HCL Campaign.

We monitor all Customer Data Analysis reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.