We performed a comparison between IBM Watson Real-Time Personalization and OpenText Extended ECM based on real PeerSpot user reviews.
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IBM Watson Real-Time Personalization is ranked 14th in Customer Experience Management while OpenText Extended ECM is ranked 2nd in Enterprise Content Management with 18 reviews. IBM Watson Real-Time Personalization is rated 0.0, while OpenText Extended ECM is rated 7.8. On the other hand, the top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". IBM Watson Real-Time Personalization is most compared with Sitecore Customer Engagement Platform and Amazon Textract, whereas OpenText Extended ECM is most compared with OpenText Documentum, SharePoint, IBM FileNet, Alfresco and Hyland OnBase.
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