Compare IBM Watson Real-Time Personalization vs. Sitecore Customer Engagement Platform

IBM Watson Real-Time Personalization is ranked 12th in Customer Experience Management while Sitecore Customer Engagement Platform is ranked 9th in Customer Experience Management. IBM Watson Real-Time Personalization is rated 0, while Sitecore Customer Engagement Platform is rated 0. On the other hand, IBM Watson Real-Time Personalization is most compared with Sitecore Customer Engagement Platform, whereas Sitecore Customer Engagement Platform is most compared with IBM Watson Real-Time Personalization and IBM Watson Customer Experience Analytics.
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210
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Also Known As
Customer Engagement Platform
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IBM
Sitecore
Overview

Watson Real-Time Personalization helps digital marketers improve customer experience and makes personalization easier by learning through each interaction and delivering the right content to each visitor in the context of their previous interactions with the brand.

Sitecore Customer Engagement Platform delivers all of the capabilities that allow a digital conversation between a prospect and company to flow: It remembers the previous interaction and continues where the conversation left off, It "speaks" in the context of the prospect's needs vs. the needs of the marketing department, It anticipates needs and is ready to help customers take the next step and It asks questions of the prospect, to learn more. Furthermore, the Sitecore Customer Engagement Platform spans all digital channels - web, email, ecommerce, social and mobile - to ensure that no conversation thread is dropped.
Offer
Learn more about IBM Watson Real-Time Personalization
Learn more about Sitecore Customer Engagement Platform
Sample Customers
Information Not Available
Village Roadshow Limited, Uponor, wagamama, easyJet, Panasonic, Oxfam, Jabra, Graf von Faber-Castell, YouSee
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