We performed a comparison between IBM BPM and Microsoft System Center based on real PeerSpot user reviews.
Find out in this report how the two Application Infrastructure solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We are receiving good assistance from the technical support."
"Stability-wise, I rate the solution a ten out of ten."
"Its most valuable features are usability and integration with other IBM products."
"The initial setup is straightforward and easy. I would give it a nine out of ten."
"It is transparent to business users because it is mostly picture based modelling."
"Previously, our company's business automation process was slow. IBM BPM's schedule and response functionalities are excellent...There are countless use cases in which IBM BPM proves to be a valuable tool for my clients."
"The designer feature, compared to other solutions is easy to use."
"It continues to keep up with the changing needs of the business. That is the strong value proposition of BPM. It's not a one-time automation."
"Managment Packs for Microsoft-specific products, help us implement the best practices for each product."
"The features that I have found most valuable are the ease of configuration and the easy discovery of the environment."
"The product's initial setup phase was easy."
"Many processes could be implemented out-of-the-box, and this helped to adopt processes in areas which we lacked."
"The most valuable feature of Microsoft System Center is its GUI (graphical user interface)."
"System Center helps to create the basis for ITIL alignment."
"I like the automated features of it that let you schedule those updates and the ability of the product to focus on the specific updates, specific platforms, and products that we're interested in keeping up to date."
"The solution is easily available. That's its most valuable aspect."
"The setup was quite complex because the solution was cutting-edge at that time and IBM invested considerably in the implementation, likely at a loss to themselves."
"The product is extremely complex to use and administrate."
"It is a rather thick stack because you have to have WebSphere skills, IBM BPM skills, and an understanding of how the product runs on WebSphere. A lot of this will start to get a lot easier as they put it in containers, which will allow the platform to manage itself in some regards."
"They should incorporate an API gateway functionality within it to simplify integrations."
"The pricing is a little bit high. It's gone up in cost."
"This is technology, and there's always room for improvement. It would be better to have a single solution. Trying to have an overview in terms of this solution brings together the concepts of BPM processes, customer journeys, and an automation part for KPIs. All of this working together and coming up with a single solution with privacy is more commercial than anything else."
"Better integration with other products in the automation suite."
"I believe that if the license were cheaper, it would have a greater impact."
"Something super important that we need is this integration via Intune Configuration Manager."
"The platform performance and responsiveness need improvement. It still demands high computing resources."
"They should have some customized solutions or internal development, then maybe it could be easier to use different solutions or some self-developed solution."
"In Microsoft System Center, it is difficult to follow the steps to create dataflows at times."
"Implementation and integration in the case of multi-tenant environments needs improvement."
"We have some bugs but it's stable. It doesn't break every day. It works. Like other applications, it has a lot of bugs but they're manageable."
"Most of the documentation is online, however, there are some gaps there. The product documentation still refers back to the 2012 Server. We're pretty much in 2022. There's a ten-year gap there."
"The multi-tenancy support needs to be improved. We need to have the ability to manage several different environments from one central point of administration."
IBM BPM is ranked 6th in Application Infrastructure with 105 reviews while Microsoft System Center is ranked 15th in Application Infrastructure with 17 reviews. IBM BPM is rated 7.8, while Microsoft System Center is rated 7.8. The top reviewer of IBM BPM writes "Offers good case management and its integration with process design but there's a learning curve". On the other hand, the top reviewer of Microsoft System Center writes "Good review of configurations, effective antivirus administration, and has weekly reports". IBM BPM is most compared with Camunda, Appian, Pega BPM, IBM Business Automation Workflow and Apache Airflow, whereas Microsoft System Center is most compared with Oracle SOA Suite. See our IBM BPM vs. Microsoft System Center report.
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