IBM Workload Automation vs OpenText Cloud Service Automation comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between IBM Workload Automation and OpenText Cloud Service Automation based on real PeerSpot user reviews.

Find out what your peers are saying about BMC, Tidal Software by Redwood, Redwood Software and others in Workload Automation.
To learn more, read our detailed Workload Automation Report (Updated: March 2024).
768,578 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The support from Cisco is very good. I was with them as a company for 40 years""The whole product is valuable because it is a tool for batch automation.""Jobs can be triggered in multiple nodes.""I have supported this product in literally 100s of different environments and its unmatched in its ability to scale to any size.""Provides a robust, full spectrum enterprise-wide WLA platform.""Technical support from IBM is very good.""The initial setup is easy.""The DWC, when configured correctly, is a great GUI tool to provide Self-Service Scheduling capabilities to the user community."

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"The tool's most valuable feature is life cycle management.""The most valuable feature of Micro Focus Cloud Service is how user friendly the solution is."

More OpenText Cloud Service Automation Pros →

Cons
"It is missing some features and can improve in areas where the competition is somewhat better like linking job dependencies.""Slow down on the releases a bit. I fully understand that IWA functionality is increasing at an amazing rate, but trying to keep up with the upgrades is rough.""Scalability-wise, it can be a little bit challenging.""The schedule refreshes daily and that's a challenge for us.""It should support other schedulers that aren't IBM products.""This solution does have bugs and could be improved in this regard. However, these bugs are resolved relatively quickly.""There should be more custom documentation, specifically around Java APIs. There should also be more training. In terms of features, we are currently using only 50% of its features. We don't use all features that are available, but there is always room for improvement in all of the tools.""The performance of the previous versions could be better."

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"I would like fewer restrictions as a software tester.""OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support."

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Pricing and Cost Advice
  • "To my knowledge, IWA is the only WLA product that will provide "parallel tracking" capability to assist in upgrading from one platform to IWA."
  • "It is about one-third of the cost of a controller."
  • "The contract is with the customer with whom we are working, so IBM is not directly involved in this."
  • "We transitioned from a server license to per job license, and that saved us a lot money."
  • "Pricing depends on the number of agents that you install."
  • More IBM Workload Automation Pricing and Cost Advice →

  • "OpenText Cloud Service Automation's pricing is average."
  • More OpenText Cloud Service Automation Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Sometimes we have issues with the solution's stability. So, stability can be improved. Reporting and visibility of the solution need improvement. These days, we need more visibility. We need to access… more »
    Top Answer:We are using IBM Workload Automation to run batch operations. The development teams batches, and the team that makes a plan and schedules the batches to be executed, and keep track of the summary of… more »
    Top Answer:The tool's most valuable feature is life cycle management.
    Top Answer:OpenText Cloud Service Automation needs to incorporate easier installation. It should improve skills and quality of support.
    Top Answer:My organization uses the enterprise server solution, Micro Focus, on Azure. We are working on a project to migrate a mainframe code to the micro-enterprise developer on Azure, submitting our JCL jobs… more »
    Ranking
    13th
    out of 51 in Workload Automation
    Views
    4,992
    Comparisons
    3,366
    Reviews
    3
    Average Words per Review
    428
    Rating
    8.0
    27th
    out of 75 in Cloud Management
    Views
    270
    Comparisons
    198
    Reviews
    1
    Average Words per Review
    390
    Rating
    9.0
    Comparisons
    Also Known As
    IBM Tivoli Workload Scheduler, IBM TWS
    Micro Focus Cloud Service Automation, Cloud Service Automation Manager, HPE Cloud Service Automation
    Learn More
    Overview
    IBM Workload Automation is a complete solution for batch and real-time workload management, available for distributed mainframe or hosted in the cloud. Use it to drive business and IT workloads on hosted servers, with virtually no cost of ownership for your central server. Increase your productivity with powerful plan- and event-driven scheduling, and run and monitor your workloads wherever you are. This includes interfaces dedicated to application developers and operators, providing them both autonomy and precise governance.

    OpenText Cloud Service Automation provides open, heterogeneous, extensible enterprise-grade cloud service lifecycle management to design and orchestrate full stack services. CSA embraces existing automation assets with an enhanced orchestration engine, which provides IT with an informed, transparent delivery of secure compliant services for the hybrid cloud.

    Sample Customers
    Standard Life Group, Banca Popolare di Milano, A*STAR, ArcelorMittal Gent
    China Merchants Bank, Osiatis
    Top Industries
    REVIEWERS
    Financial Services Firm26%
    Manufacturing Company16%
    Computer Software Company11%
    Local Government5%
    VISITORS READING REVIEWS
    Financial Services Firm34%
    Computer Software Company8%
    Insurance Company8%
    Manufacturing Company8%
    VISITORS READING REVIEWS
    Financial Services Firm20%
    Manufacturing Company16%
    Computer Software Company11%
    Comms Service Provider8%
    Company Size
    REVIEWERS
    Small Business7%
    Midsize Enterprise3%
    Large Enterprise90%
    VISITORS READING REVIEWS
    Small Business11%
    Midsize Enterprise7%
    Large Enterprise82%
    REVIEWERS
    Small Business14%
    Large Enterprise86%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise15%
    Large Enterprise67%
    Buyer's Guide
    Workload Automation
    March 2024
    Find out what your peers are saying about BMC, Tidal Software by Redwood, Redwood Software and others in Workload Automation. Updated: March 2024.
    768,578 professionals have used our research since 2012.

    IBM Workload Automation is ranked 13th in Workload Automation with 28 reviews while OpenText Cloud Service Automation is ranked 27th in Cloud Management with 6 reviews. IBM Workload Automation is rated 8.2, while OpenText Cloud Service Automation is rated 9.0. The top reviewer of IBM Workload Automation writes "With an easy setup phase in place, agent-based installation can be done in minutes". On the other hand, the top reviewer of OpenText Cloud Service Automation writes "Comes with life cycle management features but needs improvement in installation ". IBM Workload Automation is most compared with Control-M, AutoSys Workload Automation, HCL Workload Automation, Red Hat Ansible Automation Platform and Tidal by Redwood, whereas OpenText Cloud Service Automation is most compared with Red Hat Ansible Automation Platform.

    We monitor all Workload Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.