We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"It makes everything simpler. Once OpCon is in, it just repeats itself day after day. We don't have to worry about whether a process will be missed. It will run every single time. We are not dropping jobs or missing stuff. When you have multiple institutions, it's very easy to miss jobs. You get on a roll, start doing things, and then forget somebody. With OpCon, everything is done."
"For us, the most valuable feature of the solution is the file transfer piece and being able to automate the moving of files around between our various vendors. It reduces the time involved versus somebody having to individually move the files around."
"The most valuable features are its integration into Windows, into VM, and into AIX, as well as SQL."
"The automation part of OpCon is the most valuable for us, with all the core processing. It's really mostly hands-off unless we have failures. In our old days, we'd spend a good part of the day doing processing via manual tasks. We don't have to do any of that any longer."
"Reliability is always important, and the reliability of the system is outstanding."
"Manual processing has been automated 99 percent by OpCon. With new processes, we give it at least two weeks manual so we can write down the details of how to do the steps, then we automate it. Within a month, it has been automated, then it's no longer a manual process."
"We haven't freed up a full person's job using it, but there are a good handful of people for whom it has freed up about half of their time. And those employees love it. A lot of tasks are based on certain times, and they're no longer stuck doing those things at those times. We don't have to have anybody coming in early anymore. They can focus on the processing part of their jobs instead of the file moving and downloading."
"MAS is by far the best feature, although not a feature of the software specifically. MAS has more knowledge than our employees, so we have been able to develop schedules that are far beyond our own skillset."
"The most important feature is the creation of folders. It's a really great feature because you can organize the process with naming conventions."
"The technical support is great, the product is easy-to-use, and it is stable."
"The whole product is valuable because it is a tool for batch automation."
"Technical support from IBM is very good."
"The project we worked on involved the running of nearly 24,000 job instances in a single day, so I would say that the solution is stable."
"It's very stable. If you ask me for the success rate metrics, it's more than 90% for both."
"The logs are a little daunting to look at the first few times, however, as you begin to understand what you're looking at, it becomes easier."
"It's not something you can just quickly grab, try, run, and play with. You have to get the knowledge and train yourself. It was easy for me, but I also took the time to throw myself into it. There is a learning curve to a certain extent. You have to learn the rules."
"I would like to see them improve the Solution Manager for the web application. It's the future for us. Our customers need a lot of functionality, but there isn't that functionality within Solution Manager. So they have to develop and improve it."
"I have noticed lately that [tech support's] first answers tend to be, "Let's upgrade it to the latest and greatest first," without looking into anything. The last couple of times I've logged a ticket that's been the response, which is a little frustrating. We're not big on just upgrading on a whim. We do full testing."
"The biggest area where there is room for improvement would be integration with their code. They've got a function for embedded scripts and it would be nice if that worked with a code or versioning management system, like GitLab."
"The products are extremely powerful and capable. Anytime you have such capability, the programming/configuration that goes into making it work can be complicated."
"We would like a display of the created date, created by, and last modified date, as well as modified by."
"The process of getting automations done and the process of testing them is a little complicated."
"The performance of the previous versions could be better."
"It would be helpful to have a mobile app that could be used to follow the job schedule."
"It should support other schedulers that aren't IBM products."
"It is missing some features and can improve in areas where the competition is somewhat better like linking job dependencies."
"There should be more custom documentation, specifically around Java APIs. There should also be more training. In terms of features, we are currently using only 50% of its features. We don't use all features that are available, but there is always room for improvement in all of the tools."
"The price is an area that should be addressed because the price is high."
"Compared to AutoSys and ISE, OpCon was a lot cheaper to put in. AutoSys is hundreds of thousands of dollars to just install it because they don't have an interface into our system. You have to teach them what your system does."
"Our licensing is on a yearly basis."
"There are different add-ons, like the Self Service or Vision model. It all depends on what agents you have in your environment. We have a mainframe and Windows, and while I think SQL is free, SAP or anything beyond that has different connectors that might need a license."
"Cost depends on your environment. We are doing stuff now with failover and recovery, so we have boosted our costs."
"Our license is for 1000 jobs. Including support, the license and upgrades are 2000 euros a month."
"On a yearly basis our cost is between $25,000 and $30,000."
"SMA is big on free training. They do monthly training down at their headquarter office. As long as you own the product, the only thing you pay for is your employees' travel expenses. The training is free. They are willing to train people and give them the knowledge. That way, you are equipped to do what you need to do."
"This solution is slightly more expensive than our previous solution. Right now, we are paying about $40,000 a year. However, we think it's well worth the cost to keep things automated, reducing our staff."
"The contract is with the customer with whom we are working, so IBM is not directly involved in this."
"It is about one-third of the cost of a controller."
"The cost is very high compared to anything else available."
OpCon is a robust and flexible platform capable of scaling up to meet the needs of clients running 140,000+ daily jobs across multiple environments and operating systems. Our proven migration framework helps clients painlessly transition from outdated or cost inefficient platforms thanks to our deep organizational expertise, REST API, and extensive library of legacy connectors. We have a variety of consulting options available for clients and offer no-cost training for the life of the contract.
Micro Focus Operations Orchestration is the next-generation IT Process Automation solution for those businesses who want to automate their processes, operations, and IT tasks from the data center to the cloud. This solution allows IT to focus on innovation instead of on mundane tasks, and has many business benefits, which are discussed in detail below.
Micro Focus Operations Orchestration supports multiple IT domains, such as Cloud, Virtualization, SAP Orchestration, Security Ops, and Dev/Ops.
Automate repetitive tasks so you can focus on projects that drive your business forward. Find out how OpCon workload automation enables you to create repeatable, reliable workflows - all managed from a single platform.
IBM Workload Automation is ranked 9th in Workload Automation with 5 reviews while Operations Orchestration is ranked 12th in Process Automation with 1 review. IBM Workload Automation is rated 8.0, while Operations Orchestration is rated 8.0. The top reviewer of IBM Workload Automation writes "Workload automation that helps track productivity and progress across platforms". On the other hand, the top reviewer of Operations Orchestration writes "Sustainable and easy to use with good stability". IBM Workload Automation is most compared with Control-M, AutoSys Workload Automation, HCL Workload Automation, Tidal Automation and ActiveBatch Workload Automation, whereas Operations Orchestration is most compared with Red Hat Ansible Automation Platform, Control-M, Microsoft System Center Orchestrator, Appian and HelpSystems AutoMate.
We monitor all Workload Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.